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Pacific Bay Hotel

4.5 star property
Luxury resort with outdoor pool, connected to a shopping centre, near Tumon Beach

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Photo gallery for Pacific Bay Hotel

Beach nearby
Property entrance
Beach nearby
Reception
Outdoor pool
Treat yourself to a luxurious getaway at Pacific Bay Hotel in Tumon. Indulge in spa treatments like facials and Thai massages, then savor lunch or dinner at one of the three on-site restaurants. Take a refreshing dip in the outdoor pool, browse through shopping on site, and unwind with happy hour drinks.

Reviews

6.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Non-smoking
  • Spa
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • WiFi in the lobby
  • Self parking
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Corner/local shop

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Select Comfort bed
Premium bedding
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Select Comfort bed
Premium bedding
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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8.6 out of 10, Excellent, 1,174 reviews
The price is NZ$196
includes taxes & fees
3 Mar - 4 Mar
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About the area

Map
1000 San Vitores Road, Tumon, Tamuning, 96931

What's nearby

  • Tumon Beach - 11 min walk
  • T Galleria by DFS - 14 min walk
  • Ypao Beach Park - 2 min drive
  • Micronesia Mall - 4 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk
  • ‪Fuji Ichiban - ‬9 min walk
  • ‪Hafa Adai Cafe - ‬15 min walk
  • ‪Meskla Dos - ‬16 min walk

About this property

Pacific Bay Hotel

Pacific Bay Hotel offers a great location, putting you within a 15-minute walk of Tumon Beach. You can indulge in hot stone massages, facials or aromatherapy, and CHURRASCO, one of 3 restaurants, serves Brazilian cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a garden.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 130 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Beach nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

CHURRASCO – This buffet restaurant specialises in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Dr. Kabob – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
VIP CHINESE FOOD – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Fontana – On-site bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 5 per stay (rates may vary)
  • WiFi is available in public areas for USD 5.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 47.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 47.00 (subject to availability)

Parking

  • Self-parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Frequently asked questions

Does Pacific Bay Hotel offer free cancellation for a full refund?

Yes, Pacific Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Bay Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Pacific Bay Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Bay Hotel?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Pacific Bay Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge of USD 47.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 47.00 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Pacific Bay Hotel and nearby?

Pacific Bay Hotel has 2 bars and an outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Pacific Bay Hotel?

Yes, there are 3 on-site restaurants, featuring Brazilian cuisine.

Does Pacific Bay Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Pacific Bay Hotel like?

Pacific Bay Hotel is a short 11-minute walk from Tumon Beach and 8 minutes' walk from Tumon Sands Plaza.

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Pacific Bay Hotel Reviews

Reviews

6.0

Good

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Good

It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
15-night trip

6/10 Good

2-night trip

8/10 Very good

An air spray could help
An air spray could help.
Lizabeth, 1-night trip

8/10 Very good

従業員の感じは非常によかった。 設備、清潔感については、値段を考えれば妥当だと思う。 ただ、日本のビジネスホテルホテルなどと比べると水周りなどは特に劣る。 コンセントは穴はあるが刺しても電流が流れていなかった。 合計2個のコンセントしかなかった。 ベッドの質は良かった。 老朽化は進んでいるように見えたが、日本人からすると廊下なども非常に広く感じる。 繰り返しになるが、 値段を考えれば妥当である。
cha, 3-night trip

2/10 Poor

Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
3-night trip

8/10 Very good

学生での旅行だったのでそれなりに満足しました。 横にABCストアがあるので何かあれば買えますし、前はバス停なので不便はありませんでした。 カードキーがフロントで渡される1枚と部屋にある1枚、計2枚でしたがフロントでもらったもののみドアが空けれるので要注意です
M, 2-night trip

4/10 Fair

5-night trip

8/10 Very good

1-night trip

4/10 Fair

2回目はないと思った。スタッフの人は優しい。お湯が出なくなってフロントに言いに行ったらすぐに対応してくれたことは良かった。全体的に予想よりも古くて壁も薄く、布団も薄かった。リゾート地だから仕方ないと思うが、あの部屋でこの価格は高いと感じる。
2-night trip

4/10 Fair

masakazu, 3-night trip

4/10 Fair

This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Sophie’sMom, 1-night trip

8/10 Very good

Just another budget hotel
1-night trip

8/10 Very good

ㅃ뿌ㅇ뿐
방음x 수압0 불이 어두움 빼고 다 좋아요~~
3-night trip

8/10 Very good

3-night trip

2/10 Poor

Old and Noisy. My bad
Very very old and noisy. 80's TV, poor bathroom, annoying beds. It was so loud til 3 am! People from downstair bar have a fun chat out loud, so it was hard to sleep. All the other hotels were fully booked, so I had no option. Will never stay there again.
1-night trip

2/10 Poor

Staff was not helpful, room was old and in disrepair, will not stay there again.
1-night trip

8/10 Very good

Smaju, 1-night trip

8/10 Very good

築年数から言って多少老朽化した部分は在りましたが、素泊まり程度の私にとっては、何不住無く快適に過ごせました。 立地条件等も悪くなく、浜辺に出るのも通りを越えて歩いていける距離でしたので申し分ないと思います。
Chikarap, 4-night trip

4/10 Fair

Hotel war okay für 1 Nacht, dafür jedoch zu teuer, da es ziemlich in die Jahre gekommen ist und die Handtücher und Bettwäsche z.T. Flecken hatten. Wasser war maximal lauwarm und die gut funktionierende Klimaanlage zum schlafen relativ laut. Das Personal war jedoch absolut freundlich. Für einen längeren Aufenthalt würde ich etwas anderes wählen.
1-night trip

4/10 Fair

5-night trip

6/10 Good

清潔感に問題があると感じました。
数年ぶりに泊まりました。 絨毯張りからクッションフロアになっていた以外は経年劣化な部分は拒めません。 廊下も薄暗く、証明器具はあるものの点灯されておらず不気味です。 部屋も清潔とは言えず、特に洗面台のコップとシャンプー、石鹸が載ったトレイに黒々とした縮れ毛が1本、それも伏せたコップの中に残っていました。 コップなどを使用済みのバスタオルなどで拭いたのでしょうか？ 翌日も床に髪の毛やゴミなどキチンと掃除されていませんでした。 次のホテルに移動するまでの2泊でしたので我慢しました。 それなりのお値段なのでもう少ししっかりして欲しいです。
2-night trip

4/10 Fair

시설이 너무 노후화되었고 청소 상태가 좋지 않았습니다. 그러나 위치는 가격대비 괜찮습니다만 청결 상태를 중요하게 생각한다면 추천하기는 어렵습니다.
1-night trip

6/10 Good

Thomas, 3-night trip

4/10 Fair

Cheap. Inexpensive place to stay. Convenient location.
1-night trip

8/10 Very good

Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
C, 3-night trip