In the heart of Guildford, Mandolay Hotel Guildford offers a tranquil retreat with a beautiful terrace and dry cleaning services. Indulge in full breakfast, unwind at the bar, or take care of business with WiFi and meeting rooms. Previous guests rave about the helpful staff.
When you stay at Mandolay Hotel Guildford, you'll be within a 10-minute drive of Surrey Hills. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and comfortable guest rooms.
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 25 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 20.00 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Turndown service
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer
Toilet paper
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Dining
Bar – On-site bar.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
A damage deposit of GBP 50.00 will be collected before check-in
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 17.00 for adults and GBP 10.50 for children
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 30.00 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday:
Restaurant
The following facilities are closed on Sunday:
Restaurant
Children & extra beds
Rollaway beds are available for GBP 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Parking
Self-parking costs GBP 20.00 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford
Frequently asked questions
Does Mandolay Hotel Guildford offer free cancellation for a full refund?
Yes, Mandolay Hotel Guildford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandolay Hotel Guildford?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mandolay Hotel Guildford?
Yes. Self-parking costs GBP 20.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mandolay Hotel Guildford?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Mandolay Hotel Guildford?
Yes, there's an on-site restaurant, Bar.
What's the area around Mandolay Hotel Guildford like?
Mandolay Hotel Guildford is a short 3-minute walk from London Road Station and 3 minutes' walk from High Street.
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Mandolay Hotel Guildford Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 February 2025
GREAT VALUE FOR MONEY
What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.
Verified traveller
1-night trip
10/10 Exceptional
12 January 2025
One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring
Maxine
Maxine, 1-night trip
10/10 Exceptional
21 November 2024
Excellent hotel, perfect location for a visit to Guildford
Dave
Dave, 4-night trip
10/10 Exceptional
13 November 2024
Great Location, service, and staff
EDMUND
EDMUND, 1-night trip
10/10 Exceptional
26 October 2024
Delightful stay, lovely room, friendly staff, great location for Guildford high street access.
Duncan
Duncan, 1-night trip
10/10 Exceptional
11 August 2024
We stay here regularly and would highly recommend this hotel in all regards.
LYN
LYN, 2-night trip
10/10 Exceptional
30 July 2024
Great hotel
Great hotel very nice staff
John
John, 1-night trip
8/10 Very good
13 November 2024
Very convenient for GLibe and town centre. Parking available although didn't use. Very close to London Road(Guildford) station. Friendly staff
Verified traveller
1-night trip
10/10 Exceptional
8 November 2024
Real Little Gem
This is a real gem of a hotel and the rooms were really good - clean, well presented and with a great selection of teas and coffees. Liked the little sweets too.
Excellent for the theatre so it was just such a great choice and I would absolutely go back and stay there again.
Annette
Annette, 1-night trip
8/10 Very good
19 July 2024
Great stay
Great stay, lovely hotel and friendly staff. Really nice breakfast too
Becky
Becky, 2-night trip
10/10 Exceptional
9 October 2024
Very nice. Comfortable and an easy walk to shops etc
Patrick
Patrick, 1-night trip
10/10 Exceptional
20 July 2024
Great facility with wonderful staff.
robert
robert, 2-night trip
10/10 Exceptional
10 September 2024
Great hotel in a great location
Everything about my stay at the Mandolay Hotel was wonderful. The staff was friendly and helpful, the room spacious and comfortable, and they thought of everything with lovely toiletries, coffees and even a bag of chocolate popcorn. Thanks to Scarlett, who went above and beyond to welcome me.
Debra
Debra, 1-night trip
10/10 Exceptional
17 November 2024
Great little room for a single bedroom - but they had put the heating on full blast. I ended up putting on the air con midway through the night after turning the radiator off before going to bed.
Jackie
Jackie, 1-night trip
10/10 Exceptional
16 May 2024
Excellent Hotel
Great stay in a lovely room. Service was excellent and staff are really friendly.
Victoria L
Victoria L, 2-night trip
10/10 Exceptional
18 August 2024
Fabulous one night stay. Room was excellent as was the shower. Food good. Customer service excellent.
Only disappointing thing was the charge for the car park.
Would defo barely stay again
Donna
Donna, 1-night trip
10/10 Exceptional
11 June 2024
Another great trip
Staff again were very helpful and friendly. Very welcoming too. Hotel is very well appointed as was the room. Great choice for breakfast.
Sarah
Sarah, 1-night trip
8/10 Very good
28 October 2023
Nice staff, good location for town centre, good breakfast and overall pleasant stay.
Paul
Paul, 1-night trip
8/10 Very good
13 July 2023
Hotel was excellently located , clean & comfortable
Lindsay
Lindsay, 1-night trip
8/10 Very good
31 May 2024
Comfortable hotel
All good except the room was very hot. Comfortable beds and enough room for two adults and one child.
David
David, 1-night trip
10/10 Exceptional
11 December 2023
Second visit to this property, love the staff
Douglas
Douglas, 3-night trip
10/10 Exceptional
23 July 2024
Good stop over in Guildford
Good location , easy walk to various food outlets and shops / railway station. Nice bar area and small outside seating and table area. Parking a car could have been booked with the hotel but no information was shared until I arrived. But parking is available.
Martin
Martin, 3-night trip
6/10 Good
28 June 2024
Rooms too small clean good service too noisy
Michael
Michael, 2-night trip
10/10 Exceptional
22 June 2023
The staff were incredibly friendly and helpful. It was a great stay!
Tara
Tara, 1-night trip
4/10 Fair
21 July 2024
Why was I asked for my room number FOUR times at breakfast?