Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
What's nearby
Sapporo Clock Tower - 4 min walk - 0.4 km
Sapporo TV Tower - 5 min walk - 0.5 km
Sapporo JR Tower - 10 min walk - 0.9 km
Hokkaido University - 14 min walk - 1.2 km
Odori Park - 15 min walk - 1.3 km
Getting around
Sapporo (OKD-Okadama) - 24 min drive
New Chitose Airport (CTS) - 56 min drive
Sapporo Station - 2 min walk
Soen Station - 3 min drive
Naebo Station - 20 min walk
Odori Station - 7 min walk
Nishi-Yon-Chome Stop - 11 min walk
Tanuki Koji Stop - 12 min walk
Restaurants
Japanese Ramen Noodle Lab Q - 1 min walk
北海道食市場丸海屋離 - 1 min walk
北海道らーめん奥原流・久楽本店 - 1 min walk
粋な居酒屋 あいよ 北3条店 - 1 min walk
Picante 札幌駅前店 - 1 min walk
About this property
New Otani Inn Sapporo
New Otani Inn Sapporo offers a great location, putting you within a 15-minute walk of Tanukikoji Shopping Street and Sapporo JR Tower. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Hokkaido University and Odori Park are within a 15-minute walk. Public transportation is only a short walk: Odori Station is 7 minutes and Nishi-Yon-Chome Stop is 11 minutes.
Languages
English, Japanese
At a glance
Hotel size
340 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
On-site self-parking (JPY 2000 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 restaurants
Bar/lounge
Coffee shop
Shared microwave
What to do
Shopping
Bike rentals nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 1981
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 93
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Digital TV channels
Films for purchase
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Alarm clock
Extra futon (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
WiFi
Food and drink
Fridge
More
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3200 for adults and JPY 1600 for children
Futon beds are available for JPY 3300 per night
Parking
Self-parking costs JPY 2000 per night
Parking height restrictions apply
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo
Frequently asked questions
Are pets allowed at New Otani Inn Sapporo?
Sorry, pets aren't allowed.
Is parking offered on site at New Otani Inn Sapporo?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at New Otani Inn Sapporo?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM.
What is there to do at New Otani Inn Sapporo and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near New Otani Inn Sapporo?
Yes, there are 2 on-site restaurants.
What's the area around New Otani Inn Sapporo like?
New Otani Inn Sapporo is in Sapporo City Centre, a short 7-minute walk from Odori Station and 9 minutes' walk from Tanukikoji Shopping Street.
New Otani Inn Sapporo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
15 December 2024
kenia
kenia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
HOON CHIAT
HOON CHIAT, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
Convinient location.
tracie
tracie, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
6 July 2024
Good location
Great location. Kind of smelly and the air conditioning never cooled down the room.
Jose
Jose, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
26 April 2024
At lobby provide green tea, toothbrush, bathball all accessories
May May
May May, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 March 2024
Very clean and accessible.
Allan
Allan, 3-night trip
Verified Expedia guest review
8/10 Very good
18 February 2024
Valerie
Valerie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 January 2024
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus.
There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Jason
Jason, 3-night trip
Verified Expedia guest review
8/10 Very good
6 December 2023
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Nathan
Nathan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 February 2023
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
5 January 2023
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Masaki
Masaki, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2022
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help.
One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Hong G
Hong G, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 July 2022
Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
luan
luan, 3-night family trip
Verified Hotels.com guest review
6/10 Good
17 July 2022
Nothing special
jerimy
jerimy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 October 2021
Bilguun
Bilguun, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 September 2021
great value, great location, will return again..!
great location, in house coin laundry, nice sized double bed room, very clean non-smoking room.
Kane
Kane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2021
Haruka
Haruka, 2-night trip
Verified Expedia guest review
8/10 Very good
10 May 2021
Location
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
5 May 2021
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
16 February 2021
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top.
I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
11 September 2019
Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements.
Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either.
Rooms/Lobby could use an update/face lift.
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2019
On my next trip to sapporo I would stay at the New Otani Inn.
russell
russell, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
2 January 2019
Good for family stay
Family is spacious for four people. Though the hotel is a bit old but clean. Service is not excellent. Staff are helpful but distant.
Lui
Lui, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 October 2018
Soft Pillow Request Available
We requested for softer pillows and the staff provided an excellent service by attending to our request. It was a good experience.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
6/10 Good
14 June 2018
A little disappointed
The hotel seems a little dated. The carpet in the hallway of our floor needs replacing. Lot of lumps and loose waves in the carpet. The breakfast was good. We had unusual cold weather on our trip. As a result our room was very cold. The heater in the room did not work. We asked the staff about the hheat for our room