Hôtel Mercure Auxerre

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Overview of Hôtel Mercure Auxerre

Hôtel Mercure Auxerre

4.0 star property
4-star hotel in Appoigny with restaurant and bar/lounge

7.4/10 Good

147 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Route nationale 6, lieu dit le chaumois, Appoigny, Yonne, 89380
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Paris Orly Airport (ORY) - 87 min drive
  • Auxerre Chemilly-Appoigny Station - 7 min drive
  • Monéteau - Gurgy Station - 8 min drive
  • Auxerre-St-Gervais Station - 12 min drive

About this property

Hôtel Mercure Auxerre

4-star hotel
At Hôtel Mercure Auxerre, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. The onsite French cuisine restaurant, LE CHAUMOIS, features al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), bike rentals, and a computer station
  • A TV in the lobby, a front desk safe, and smoke-free premises
  • A banquet hall, free newspapers, and a 24-hour front desk
  • Guest reviews speak well of the dining options, pool, and helpful staff
Room features
All guestrooms at Hôtel Mercure Auxerre have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 1 level


  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (15683 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals


  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • No elevator (single level property)


  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


LE CHAUMOIS - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast costs between EUR 10 and EUR 18 for adults, and EUR 0 and EUR 18 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from August 11 2022 to August 12 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for an additional charge


  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Auxerre Mercure
Auxerre Nord
Mercure Auxerre
Mercure Auxerre Nord
Mercure Auxerre Nord Appoigny
Mercure Auxerre Nord Hotel
Mercure Auxerre Nord Hotel Appoigny
Mercure Auxerre Nord France/Appoigny
Hôtel Mercure Auxerre Appoigny
Mercure Auxerre Appoigny
Hôtel Mercure Auxerre Hotel
Hôtel Mercure Auxerre Appoigny
Hôtel Mercure Auxerre Hotel Appoigny

Frequently asked questions

Does Hôtel Mercure Auxerre offer free cancellation for a full refund?
Yes, Hôtel Mercure Auxerre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Mercure Auxerre?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Hôtel Mercure Auxerre on 4 September 2022 start from NZ$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Mercure Auxerre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Mercure Auxerre?
Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable from August 11 2022 to August 12 2022 (dates subject to change).
Are pets allowed at Hôtel Mercure Auxerre?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hôtel Mercure Auxerre?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hôtel Mercure Auxerre?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What is there to do at Hôtel Mercure Auxerre and nearby?
Hôtel Mercure Auxerre has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hôtel Mercure Auxerre?
Yes, LE CHAUMOIS offers alfresco dining and French cuisine. Nearby restaurants include Le Marais (4-min walk), Piccola Pizza (2.2 mi), and La Terrasse Gourmande (2.6 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Nice hotel, super-friendly staff
Great hotel with very supportive staff. Room was very clean too, like the shower. Free parking and swimming pool are nice to have. A bit of a drive to Auxerre but no bother. Keep up the customer service.
Katarzyna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Martin, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Is this really a Mercure???
We LOVE Mercure hotels! We stayed in many of them, and this is the third Mercure we stayed in our current trip. All the ones before were modern, multi-level, up to date, superb hotels. But NOT this one! The hotel is a multi building, mostly one level (one building has 2 levels, with no elevator). The musty room had no refrigerator, the Wi-Fi was the slowest and weakest of any hotel on our trip (less than 1Mbps), and the TINY in-room Safe was NOT anchored (How safe is that?). When I said that someone could simply walk away with the safe, the reply was “It did not happen so far”... Does the above deserve your description as an “UPSCALE hotel”? I suggest they rename it “MOTEL 6”
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very good

This Mercure hôtel is not like some I have went in the past. Room are quite old, and not as comfy compare to what I'm used to. Even though the employees are really nice, the restaurant is good and the wine selection really interesting. It is close to the motorway but not from the city, which make it impossible to get anywhere without a car. For a business trip, you won't loose any time in the traffic due to the city.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Looks old, several buildings, rooms are ok but price is excessif.
atef, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review