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NH Hamburg Altona

4-star hotel with restaurant, near Allee Theater

  • Free WiFi
From
NZ$135

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8.4.Very good.
  • Overall nice hotel and probably suffering due to the Covid-19 situation, but considering…

    Jul 29, 2020

  • Lovely hotel friendly and helpful staff convenient for public transport

    Dec 13, 2019

See all 297 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Transport options
Safe
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 239 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Altona
  • Allee Theater - 27 min walk
  • Altonaer Volkspark - 35 min walk
  • Volksparkstadion - 2.4 mi / 3.8 km
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Suite
  • Standard Room (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 3 adults)

Location

  • In Altona
  • Allee Theater - 27 min walk
  • Altonaer Volkspark - 35 min walk

What’s around

Landmarks

  • In Altona
  • Allee Theater - 27 min walk
  • Altonaer Volkspark - 35 min walk
  • Volksparkstadion - 2.4 mi / 3.8 km

Getting around

  • Hamburg Airport (HAM) - 19 min drive
  • Diebsteich Station - 16 min walk
  • Hamburg-Altona Station - 23 min walk
  • Holstenstraße Station - 23 min walk
  • Bahrenfeld S-Bahn - 15 min walk
  • Altona S-Bahn - 25 min walk

At a glance

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19. Antigen screening is available for EUR 30 per person. Fee is waived for German citizens with proof of residency.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 55 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per night; includes in/out privileges)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby; discounts available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Turkish

In the room

Home comforts

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Small print

Also known as

  • Hamburg NH Altona
  • Hotel NH Hamburg Altona
  • Nh Hamburg Altona Hotel Hamburg
  • Nh Hotel Hamburg
  • NH Hamburg Altona Hotel
  • NH Hamburg Altona Hamburg
  • NH Hamburg Altona Hotel Hamburg

Optional extras

Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Self parking costs EUR 12 per night with in/out privileges

Extended parking is available for an extra charge

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Deposit: EUR 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NH Hamburg Altona does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12 per night. Parking spots may be limited.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Scotty's (3-min walk), Ashirwad (4-min walk), and Andronaco (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) is nearby.
  • NH Hamburg Altona has a sauna and a steam room, as well as a garden.
8.4.Very good.
  • 10.0.Exceptional

    Very closed to big supermarket

    2 night business trip, Oct 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hamburg Hotel

    I Pre paid for a room with King size bed. Went up to Room, it had 2 Twin size beds. Went back down to Reception and then changed to King bed. No Problem. The male receptionist saw that I was utilizing Crutches. The second room had a 2 foot high, (60 CM) walled Tub, with Shower. Quite Difficult for an individual utilizing Crutches to go in and out of. The Next day, the Cleaning Lady, Without Knocking/Unannounced, Opened the door and Stepped in. We brought food with us, since it was stated the Room had a little refrigerator. The Refrigerator was Inoperational. We spoke to a female receptionist and she stated that it could not be repaired/replaced since it was National Unity day in Germany. October 3, 2019. We were told, it would be taken care of in the morning. Never showed up. The room was good, except the Bathroom had a little Mold along Caulking. They are remodeling and currently have no Bar to sit at. They do have chairs in the lobby area to sit.

    Roland, 3 night trip, Oct 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very convenient location

    3 night business trip, Aug 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The free wi-fi and excellent room made this great value for our stay.

    6 night romance trip, Jul 29, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Weekend in Hamburg

    Hotel ist in construction and remodeling phase

    3 night trip with friends, Jul 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    NH Hamburg Altona

    NH Hotel Hamburg, Altona, is not centrally located for sightseeing. There was metro and bus stops within 5-15 minutes, depending on destination. Had to take taxi to and from Central train station. Rooms typical "European" small and Spartan, but serviceable. Two twins push together for a double bed. Clean except for floor, which left bare feet dusty. Need swifter instead of vacuum on non-carpet floor . Had nice patio area to sit outside. We didn't eat there so cannot comment on food in restaurant or breakfast. Seemed too expensive to us.

    Michael, 3 night romance trip, Jun 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice room.

    Our room had recently been remodeled, and was very nice. They did a great job planning for charging requirements.

    Leroy, 1 night trip with friends, May 31, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    We were given a room that had not been cleaned after the previous guest had moved out that morning. We had a wedding to attend and ended up changing into festive clothing in this dirty room. Very disappointed

    Inga, 1 night family trip, May 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was our second visit to NH Hamburg Altona. We had the same room and were delighted to see the “welcome back” message written on the bathroom door and the fruit basket on the table. Thank you to the person(s) who was so thoughtful! Our room was clean and comfortable. Dinner at the restaurant was really good. The staff were professional and the food excellent, making a quality experience.

    6 night family trip, May 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel presents well and the staff at reception are friendly and give necessary information. The room is a good size and has recently been renovated. There’s a parking garage for a fee and free parking around the outside of the property. If these spaces are all occupied a space can always be found in the adjacent street. There are good public transport links close to the hotel.

    7 night family trip, May 14, 2019

    Verified Expedia guest review

See all 297 reviews