Does Cofresi Palm Beach & Spa Resort All Inclusive offer free cancellation for a full refund?

Yes, Cofresi Palm Beach & Spa Resort All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cofresi Palm Beach & Spa Resort All Inclusive?

Yes, there are 11 outdoor pools and a children's pool.

Are pets allowed at Cofresi Palm Beach & Spa Resort All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cofresi Palm Beach & Spa Resort All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Cofresi Palm Beach & Spa Resort All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Cofresi Palm Beach & Spa Resort All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball and yoga. Enjoy a swim in one of the 11 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 poolside bars and 14 bars. Cofresi Palm Beach & Spa Resort All Inclusive also has a private beach and a sauna, as well as a health club and a garden.

Are there restaurants at or near Cofresi Palm Beach & Spa Resort All Inclusive?

Yes, there are 9 onsite restaurants, featuring international cuisine.

Does Cofresi Palm Beach & Spa Resort All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cofresi Palm Beach & Spa Resort All Inclusive like?

Cofresi Palm Beach & Spa Resort All Inclusive is located a short 4-minute walk from Cofresi Beach.

Cofresi Palm Beach & Spa Resort All Inclusive, Puerto Plata: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 27, 2025

Overall good experience, small issues in the bedroom that were quickly fixed. The staff is very kind and diligent, the food is average, beach, bar and pools are good

Roberto, 2-night trip

10/10 Exceptional

Jul 29, 2025

It’s a Family place.

Chabely, 2-night trip

10/10 Exceptional

Jun 2, 2025

The staff was really friendly and the resort had a lot of activities daily to keep everyone entertained.

Victor, 5-night trip

6/10 Good

Jul 23, 2025

The customer service is very good. The rooms are quite cozy.

Robinson, 2-night trip

10/10 Exceptional

Aug 29, 2025

Everything was amazing. The food is good. I didn’t like Casablanca buffet just my preference. Snack bars are good. Staff is amazing. I really enjoyed my stay here. VIP is amazing. If you can afford it get it!

Jessica, 7-night trip

10/10 Exceptional

Jun 20, 2025

It was an amazing experience and the food was good

Yesenia rosaura, 2-night trip

10/10 Exceptional

May 9, 2025

Very friendly staff willing to help as needed, variety of food, clean and quite rooms.

Allen, 3-night trip

10/10 Exceptional

Jul 12, 2025

The lounging bed cabanas on the sand with views of the ocean were comfortable and beautiful. The food was delicious. Angelica, the concierge, was professional and very attentive in addressing questions that I had. I would return to this resort.

Yokasta, 2-night trip

10/10 Exceptional

Apr 27, 2025

Pools, Food, and Pure Relaxation at Cofresi!

I had an amazing time at Cofresi Palm Beach Resort! The many pools gave plenty of options to relax and enjoy the sun. The food was delicious with a lot of variety, and the atmosphere throughout the resort was vibrant and welcoming. Perfect spot for a fun and relaxing getaway!

Juan Pablo, 2-night trip

10/10 Exceptional

Jul 2, 2025

The beach was just OK. The food was OK, it was not amazing but I did feel safe and the properties were beautiful. My room was clean. No complaints.

Sabrina, 2-night trip

10/10 Exceptional

May 1, 2025

Nice vacation on Cofresi in Puerto Plata DR

Very nice time. Very good and tasty food. The floor of the pools need maintenance.

CESAR A, 2-night trip

4/10 Fair

Jun 3, 2025

Nice property, friendly staff, bathroom was dirty had to clean myself, unorganized check in property needs fans for ventilation

Rafael, 2-night trip

4/10 Fair

Jul 29, 2025

Friendly and helpful staff on room service, dining, bar and transportation willing to help. Slow check in due to no electricity. Electricity went out once every day. Staff doing dining reservation on saturday at 9:00 am arrogant and unprofessional, unwilling to help.

Luis Felipe, 3-night trip

10/10 Exceptional

Apr 10, 2025

The food and the room

praxedes, 2-night trip

6/10 Good

Apr 21, 2025

The hotel is beautiful but not walkable - stairs go up and down throughout the whole property, and the distance to the beach is too long to walk. Otherwise the food was delicious, the staff are helpful.

Ulbossyn, 3-night trip

8/10 Very good

Apr 21, 2025

The hotel Cofresí is very old and run down! Rooms are in terrible conditions. Mattress was outrageous how old, dirty and worn down it was and the sheets were paper thin and very old. Loved everything else about the resort, the dining, the staff, the pools all areas very clean and friendly. They need to update that side and it will be the best Puerto Plata has to offer.

Maria, 3-night trip

2/10 Poor

Aug 26, 2025

First of all i was there for 2 nights. The resort room was a great and is good if you want to stay in room. Food is really bad and staff is not organize is like they dont know what they doing. They have 3 card restaurant only to find just one open on Sunday and was only for that VIP only. Food feels like is fake and doesnt taste good. Clients office services wont help you if you have yellow pass. Soo dont waste your money on that. VIP pass is almost limited so dont be surprise if the staff there make you feel horrible. The place is massive looks good but some area are been work like the big pool close to the Lobby. Cofresi is the worst resort the i ever been. I am really disappointed and i will never comeback even as a VIP or for free. Staff need to be replace or just dont go there save your money on other resort.

Darry, 2-night trip

8/10 Very good

Apr 16, 2025

Cofresi resort is one of the rare resorts that has buffet food that’s actually good which included dominican staples like pastelon and also italian lasagna. The rooms are spacious and clean. The rooms come with a huge balcony and comfortable a/c as well as a fridge stocked with water, soda, and President beer. Wifi unfortunately doesn’t work unless your room is next to the lobby so I had to use up my roaming data plan. We had access to several pools and a beach—the beach was good, though the Atlantic coast is colder than the southern Caribbean one. Drinks were also good and staff friendly.

Raymond, 5-night trip

6/10 Good

Apr 9, 2025

Everything was good, except from a situation we had with the reservation for a dinner. They said it was included in our bundle, however they did not mention it wasn’t guaranteed, until we went to do the reservation. At the end we couldn’t go because they did not have space. Besides this everything else was good.

Nazmery, 2-night trip

8/10 Very good

Apr 19, 2025

Usually enjoy our stay here. The staff are always friendly and helpful. The rooms can be hit and miss, but it seems that something always need attention, such as phones that don’t work, sinks that suddenly start leaking, tubs that don’t work etc. It’s difficult to get around if you have mobility issues, I do not recommend as even with shuttles etc., there’s always stairs to climb! The food in the buffet has improved greatly this year. Unfortunately we have very little luck getting reservations for al la cartes, never seems to be anything available. Not really a fan of the different levels of service I.e. VIP for small things like a coffee shop or ice cream. Overall, a good experience. Will return if the price is right!

Wanda, 5-night trip

4/10 Fair

Jul 18, 2025

It took over an hour to check in and we where lucky we where some of the first people in line, way understaffed . Once check in we got a ride right away to our building . Rooms were ok but no safe and not even a toilet paper holder in the bathroom. Food was below par . No discoteca at night only have a casino open now which is small and no “life “ inside of it. Many spots closed under construction which was never mentioned when reservation was made or at check in. The amount of time we had to wait to get to the lobby to check out was another hour and half process. The big shuttles don’t take hand bag luggage then only one van running to take luggage while groups of 20 or more people are waiting to get while empty golf cart just keep passing and staying they can’t take us. Just super slow and has nothing to offer. I would have been happier staying at my house for the night. Complete waste of money. We have been coming for years and this will for sure be the last time .

Ellen, 1-night trip

6/10 Good

Apr 29, 2025

Negatives; Bathroom door was coming off the tiles. ( Safety hazard) Doors not closing or opening properly(closets and bathrooms) Old/oxidized lighting fixtures Very hard to make reservations at restaurants. Always booked to capacity. (Some close certain days of the week) Pool floor needs TLC Customer service is not very welcoming nor do they try to accommodate/explain things better. Have to pay for WiFi Positives: Made rest. Reservation for special request. Snack bar by the pool has good burgers La Perla buffet was great Coliseum shows are fun VIP beach / beds first come first serve HOT showers! Water Gets very hot, very fast. Access to neighbor resort’s (lifestyle was much better than cofresi in my opinion)

JEIDY, 3-night trip

2/10 Poor

Jul 6, 2025

Customer service was terrible. Employees needs to be better trained on hospitality and tourism. I didn’t have hot water in my room first 2 days. The cofresi palm seems to be the lowest end of the lifestyle resorts and they treat you as such. Was told you only get 1 hr of free WiFi per day and it would be $45 for my stay. When I tried to purchase the additional WiFi it was not working. Employees can do a better job at maintaining pool area through out day lots of plastic cups kept piling up. Better explanation of what is available throughout property should be explained at check in. Additionally I didn’t appreciate the constant asking to check out their store from gift shop owners etc. I’m on vacation in what’s supposed to be a private resort!! Safe to say I wouldn’t return. I wasn’t the only one complaining Positives were the beach was relatively clean. Close to ocean world. The shuttles were frequent to get around property. There were nightly shows

Nikita-Marie, 6-night trip

2/10 Poor

Sep 2, 2025

Disappointing Experience – Would Not Recommend I rarely leave negative reviews, but my recent stay at this resort left me frustrated enough to warn others: avoid this place if you’re expecting a relaxing, accommodating vacation. We stayed here for a friend’s wedding held on the resort grounds, which should have been a beautiful, memorable event (and it was, in spite of the resort itself). The wedding brought in a large group of guests, around 60 people staying at the resort. In other words, the resort made a significant amount of money from this event alone, yet they still couldn’t be bothered to provide decent service or basic hospitality. Let’s start with the nickel-and-diming. This place finds every excuse to charge you extra. Need an extra towel in your room? That'll cost you. Want to use the safe in your room? There's an extra fee for that, too. It’s absurd for a resort that advertises itself as "all-inclusive." Check-in and check-out were a mess. We waited far too long both times, and when we were leaving, they tried to charge us for something that was clearly their mistake. It took an argument and a lot of wasted time to get it sorted out. Then there are the endless rules that make the whole place feel more like a strict summer camp than a relaxing resort: * You're allowed only one set of towels per person in your room. * They don’t fully restock toiletries each day. We ran out of shower gel and it was never replaced.

Eddie, 4-night trip

6/10 Good

Apr 29, 2025

The experience was good, but there are a few things that need improvement. The keys provided to guests are terrible—in my case, I had multiple issues with mine. I even had to go back and forth three times because I couldn’t open the door after a long day at the beach. The bad smell in some areas is also horrible. Your experience will vary depending on the type of bracelet you receive. You should also bring some cash, as some of the staff may look at you angrily if you don’t tip. Lastly, I had another really bad experience on my second day. In the morning, my wife and I left the “Make Up Room” card on the door, but when we returned late in the afternoon, we found the card flipped to the “Do Not Disturb” side. That was really upsetting for us. I’m giving it a 6/10 because of the good food and a few great staff members they have. Keep in mind that if you’re American, you’ll probably be treated better.

Frandy, 2-night trip

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