This hotel is very basic, rooms much like a travel lodge or Holiday Inn Express which is not in line with the high price they charge which is ridiculous for what is on offer. Reception staff were very helpful and friendly, but I do think a uniform would help in their over all appearance which was casual/scruffy. I had to laugh at the sign in the bathroom which said that for my comfort my room would receive attention every other day, unless I requested anything. I paid £487 for two very basic double rooms which included a breakfast-the breakfast was truly awful, very limited choice, unwholesome and served using paper plates/bowls and plastic cutlery. There were some nice touches, a display of old photos of the town was interesting and there were hot drinks available at all times near reception. There was also a bar on the top floor which seemed to be used by locals as well as hotel guests, and the beds were comfortable. The position of the hotel is excellent as it is directly opposite he sceenic railway and main street.