United States Citizenship and Immigration Services office - 3 min drive
Carowinds Theme Park - 10 min drive
SouthPark Mall - 10 min drive
Bank of America Stadium - 10 min drive
Charlotte Convention Center - 11 min drive
Getting around
Charlotte-Douglas International Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 29 min drive
Charlotte Station - 17 min drive
Gastonia Station - 27 min drive
Restaurants
Chick-fil-A - 4 min drive
McDonald's - 4 min drive
Zaxby's - 4 min drive
Bojangles' Famous Chicken 'n Biscuits - 3 min drive
Ayrsley Grand Cinemas 14 - 5 min drive
About this property
Candlewood Suites Charlotte - Arrowood, an IHG Hotel
At Candlewood Suites Charlotte - Arrowood, an IHG Hotel, you'll be within a 10-minute drive of Carowinds Theme Park and SouthPark Mall. You can go for a morning swim at the seasonal outdoor pool, and visit the fitness centre for a workout. Also, Spectrum Center and Bank of America Stadium are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total, up to 27 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Pets are allowed for an extra charge of USD 35.00 per pet, per stay (maximum USD 175 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Guests under 18 years old are not allowed in the fitness facility
Policies
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood
Frequently asked questions
Does Candlewood Suites Charlotte - Arrowood, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Charlotte - Arrowood, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Charlotte - Arrowood, an IHG Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Candlewood Suites Charlotte - Arrowood, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 27 kg per pet. There's a charge of USD 35.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Charlotte - Arrowood, an IHG Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Candlewood Suites Charlotte - Arrowood, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: 7:00 AM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites Charlotte - Arrowood, an IHG Hotel and nearby?
Candlewood Suites Charlotte - Arrowood, an IHG Hotel has a seasonal outdoor pool and a fitness centre, as well as a picnic area.
Does Candlewood Suites Charlotte - Arrowood, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Candlewood Suites Charlotte - Arrowood, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker.
Candlewood Suites Charlotte - Arrowood, an IHG Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Perfect stay
Perfect stay. They have everything we need for a perfect gateway.
Noëlla
Noëlla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Winston
Winston, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Charles
Charles, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Nikkia
Nikkia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Excellent service
Jannet
Jannet, 2-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Housekeeping attitudes were not acceptable
Jannet
Jannet, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Sierra
Sierra, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 August 2024
Horrible staff!!!
The staff made the stay horrific. They follwed and stayed in our business the whole week we were there. It made us feel unwelcome and highly uncomfortable. They made us feel out of place. And we paid almost 800.00 for seven days!!!!
Brandy
Brandy, 7-night business trip
Verified Hotels.com guest review
6/10 Good
11 August 2024
Our stay was good but the room wasn’t as clean as we expected.
Arnika
Arnika, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
10 August 2024
very disappointed with this hotel it was dirty and had bugs something kept biting me and has me still itching. i wish i didn’t pay to stay here . i wouldn’t recommend going to this hotel
Tiara
Tiara, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Sierra
Sierra, 1-night trip
Verified Expedia guest review
4/10 Fair
3 August 2024
J
J, 1-night trip
Verified Expedia guest review
6/10 Good
31 July 2024
Grest
Sierra
Sierra, 1-night trip
Verified Expedia guest review
6/10 Good
12 July 2024
eric
eric, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 July 2024
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
8/10 Very good
6 May 2024
Brian
Brian, 3-night trip
Verified Hotels.com guest review
4/10 Fair
30 April 2024
SABREEN
SABREEN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
6/10 Good
19 April 2024
So the employees were great. Friendly helpful. Trash cans by elevators overflowing bags sitting on top of cans. Smelled like people smoking pot outside doors. Place kinda run down. Entry door by elevator broken.
Theresa
Theresa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 March 2024
The hotel, rooms and elevator smells like weed. The room floor was dirty and furniture dusty and smells like mildew.
The room did not have its own fan, ac unit or a vent for air or heat.