New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 13 min drive
New Orleans Union Passenger Terminal - 9 min drive
Restaurants
P.F. Chang's China Bistro - 3 min drive
Acme Oyster House - 2 min drive
Buffalo Wild Wings - 3 min drive
Outback Steakhouse - 3 min drive
IHOP - 17 min walk
About this property
Sheraton Metairie - New Orleans Hotel
Sheraton Metairie - New Orleans Hotel puts you within a 10-minute drive of Caesars Superdome and Canal Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Zuby's Restaurant, which serves Cajun/Creole cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
181 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking and van parking on site
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
What to do
Golfing nearby
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference centre (5851 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Room amenities
Be entertained
27-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Recycling
Special features
Dining
Zuby's Restaurant – This family restaurant specialises in Cajun/Creole cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person
Renovations and closures
The property will be renovating from 13 August 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
Hallway
Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie
Frequently asked questions
Does Sheraton Metairie - New Orleans Hotel offer free cancellation for a full refund?
Yes, Sheraton Metairie - New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Metairie - New Orleans Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Metairie - New Orleans Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Sheraton Metairie - New Orleans Hotel?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sheraton Metairie - New Orleans Hotel?
No, this hotel doesn't have a casino, but Fair Grounds Race Course (9-min drive) and Caesars New Orleans Casino (10-min drive) are both nearby.
What is there to do at Sheraton Metairie - New Orleans Hotel and nearby?
Sheraton Metairie - New Orleans Hotel has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Sheraton Metairie - New Orleans Hotel?
What's the area around Sheraton Metairie - New Orleans Hotel like?
Sheraton Metairie - New Orleans Hotel is located a short 1-minute walk from Metairie Business District.
Sheraton Metairie - New Orleans Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
13 December 2024
Donyell
Donyell, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Donyell
Donyell, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Kym
Kym, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 October 2024
Room was good inspite of construction and noisy at times. Enjoyed refrigerator would like to have had a microwave.
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Great experience!
Friendly staff, clean room, comfortable bed!
Dedra
Dedra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Great Pick
Amazing! Was there for the Saints game.
Tamekio
Tamekio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Alexandra
Alexandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Alvin
Alvin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Nice
Chelsea
Chelsea, 1-night trip
Verified Expedia guest review
2/10 Poor
19 August 2024
Paula
Paula, 2-night trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Front desk attendants were awesome!!
Christian
Christian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
I love to thank Leisha & Kia for their professionalism and hospitality. Is individuals like themselves demonstrates a vision of customer service.
Zenia
Zenia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
terence
terence, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 June 2024
Dajene
Dajene, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 June 2024
Room smells bad and the bathroom was dirty
Jesus
Jesus, 1-night trip
Verified Expedia guest review
8/10 Very good
10 May 2024
Shirley
Shirley, 1-night trip
Verified Expedia guest review
2/10 Poor
7 May 2024
Ronald
Ronald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2024
Darren
Darren, 7-night trip
Verified Hotels.com guest review
4/10 Fair
11 March 2024
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stefani
Stefani, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
19 February 2024
Wonderful staff
janet
janet, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 February 2024
It was a great location, everything was nice!! Just need a refrigerator/microwave
Kecha
Kecha, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 February 2024
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Tema
Tema, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2024
Kris
Kris, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2024
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.