At Mercure Hotel Hamburg Mitte, you'll be a short five-minute drive from St. Pauli Piers and Reeperbahn. Guests looking for a bite to eat can visit RELAX, which serves lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.
Languages
Danish, English, German, Polish, Russian, Spanish
At a glance
Hotel size
180 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (EUR 20 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Conference space (2045 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2002
Safe-deposit box at front desk
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
RELAX – This diner serves lunch and dinner. Happy hour is offered.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Parking
Covered self-parking costs EUR 20 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg
Frequently asked questions
Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?
Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hamburg Mitte?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hotel Hamburg Mitte?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Mercure Hotel Hamburg Mitte?
No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.
What is there to do at Mercure Hotel Hamburg Mitte and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Mercure Hotel Hamburg Mitte?
Yes, there's an on-site restaurant, RELAX.
What's the area around Mercure Hotel Hamburg Mitte like?
Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.
Mercure Hotel Hamburg Mitte Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 October 2024
William
William, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
All went well and my met my needs for the visit
Verified traveller
6-night business trip
Verified Hotels.com guest review
8/10 Very good
30 August 2024
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data.
Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Andrew
Andrew, 4-night business trip
Verified Hotels.com guest review
6/10 Good
26 August 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
7 August 2024
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Andrea
Andrea, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Nathaniel
Nathaniel, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Excellent hotel near the convention center
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Christopher
Christopher, 5-night trip
Verified Hotels.com guest review
8/10 Very good
2 June 2024
michael
michael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Mark
Mark, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2024
Lauren
Lauren, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 March 2024
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Simon
Simon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 December 2023
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Paul
Paul, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
30 November 2023
Helen
Helen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2023
Anas
Anas, 2-night trip
Verified Expedia guest review
6/10 Good
21 June 2023
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new.
Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors
I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Moritz
Moritz, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 June 2023
Lori
Lori, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2023
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2023
Great hotel near the Hamburg Mitte!
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2022
Miss
Miss, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2022
Xx
David
David, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
14 August 2022
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Marissa L
Marissa L, 6-night family trip
Verified Expedia guest review
8/10 Very good
6 August 2022
Suleman
Suleman, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 August 2022
Would book here again. Great staff!!!
Jordan
Jordan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 July 2022
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
ABDULLA
ABDULLA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 June 2022
Great business hotel!
My team stayed at the Mercure Mitte for the WTCE airline show. I can say enough positive comments about the staff. Efficient, friendly, accommodating, knowledgeable and just genuinely trying to make sure are stay was a wonderful experience.