Hotel Alpina

2.0 star property
Mountain hotel, steps from Matterhorn Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alpina

Exterior
Garden
In-room safe, desk, cots/infant beds, free WiFi
Lobby sitting area
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Ski facilities
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bath or shower
The price is NZ$327
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Triple Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

Standard Single Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

Single Room with Shared Bathroom

Highlights

Heating
TV
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt Visitor Center - 7 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Sion (SIR) - 24 miles/38.7 km
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel Alpina offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with on-site hiking/biking trails, mountain biking and sledging. Other highlights include a terrace and a garden. Fellow travellers say good things about the helpful staff and walkability.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is in a car-free zone and can be reached only by train or taxi.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Mountain biking
  • Rock climbing
  • Ice skating
  • Sledging
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Soap
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children

Children & extra beds

  • Cots/infant beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?
Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alpina?
Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Alpina?
Sorry, there's no on-site parking at Hotel Alpina.
What are the check-in and check-out times at Hotel Alpina?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Alpina and nearby?
During the winter, enjoy on-site recreation such as sledging and ice skating, and return when the snow melts for mountain biking and rock climbing. Enjoy amenities such as a picnic area and a garden.
What's the area around Hotel Alpina like?
Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travellers say that the area is walkable and ideal for skiing.

Hotel Alpina Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I wasnt sure about this hotel, but it was very comfortable and unique!
Christy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet!
Quiet area. Rooms are quite small, but that's expected in an older European hotel. Had a nice powerful shower stay! You check in at a neighboring hotel and walk a few meters to the Alpina. There is a nice large lounge area where you can also sure your luggage if needed. We had a small chain to keep ours secured, but I don't think it was necessary. I would stay here again.
Cheryl, 2-night trip
Verified Hotels.com guest review

6/10 Good

Some of the cleaning stuff were not friendly, the room was extremely small, but the location was close to the town center.
Yu, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and nice hotel for the price.
Ramanand, 1-night family trip
Verified Expedia guest review

8/10 Very good

Solo 72 yr old traveler. The room matched the description, hence the 4 star rating. Think of a college dorm room with private bath and single bed and small shower. There is a lift, but I had to walk up a short staircase after exiting the lift to get to my room. The breakfast buffet was disappointing, but adequate. For the price, you can do better with a 5 minute walk to the main street. Hotel is a ten minute walk from the train station. General comment about Zermatt for first time visitors. Everything is within walking distance. For the hotels on the outer extremities, there are electric shuttles (no internal combustion engines), electric taxis or a bus that can get crowded. Weather varies a lot. If you get a sunny or partly sunny day, take the trip to the Matterhorn glacier palace and then the train to Gornegrat. Both are discounted with an activated Swiss Travel Pass. You can do both in a day. There is not much else to do until ski season. I spent 5 days figuring it would be overcast for 3 days. I was right. For those rainy or cloudy days, it can be dull. Of course, if you are lucky with the weather, you can cover all the bases in two days.
ANDREW, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and centrally located
The hotel was located near many restaurants and shops but tucked away so it wasn't too loud at night. The room was quite clean and we loved the closet with extra hangers. There was a heater that we only used on our last night. Though no fault of the hotel, the guests on the floor above us was quite loud and walking around loudly in the evening or very early in the morning before 7am with what sounded like boots on and luggage scrapping across the floor. We did run out of the shampoo in the shower and it was never refilled. We made do with the hand soap. The receptioniat was very nice and made good recommendation to a restaurant nearby.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good location close to the Main Street but quiet. Comfortable room with a small balcony. Nice common area.
Amy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place, rooms very sweet, gorgeous view
Phoebe, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great hotel at a good price
I booked this hotel because it was an economical choice. The room was small but very clean and comfortable. The staff was very friendly and helpful. The view from our room was charming and the location was great.
Rebecca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, perfect room with a comfy bed. Additional pillows would have been better. Check in and bag storage at the neighbouring hotel was super easy too. Only complaint was the sound proofing from other rooms and halways was minimal.
amanda-jane, 1-night romance trip
Verified Expedia guest review

8/10 Very good

ian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nopporn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property! Perfect location to explore the magic of Zermatt! Thank you!
kevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best location. Small and effective
Ji, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ming, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reception was very friendly and helpful. Property was clean and close to shops and restaurants.
Danuella, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Liked the location, elevator, pine walls, quiet at night, clean and bright room, good window ventilation, but still too hot to sleep in July. Excellent tub and shower and large bathroom and room.
Linn, 1-night family trip
Verified Expedia guest review

8/10 Very good

Natasha van, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place, we enjoyed our stay here.
Jeffry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mr. Li and wife like this hotel very much
My wife and I like this hotel very much. She is very picky, but she likeed the room immediately after we entered. If the hotel provides a convevient way to get hot water, that will be perfect.
Xingyue, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful both during our stay and the days leading up to our arrival!
Michelle, 2-night family trip
Verified Expedia guest review

2/10 Poor

Zheyi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for basics and good location.
This is a good option for staying in Zermatt. A sort of traditional European hotel, two twin beds, small rooms, most rooms have to share shower and toilet with other rooms on the floor. A bit of a walk from the station. You actually check in at the modern hotel nearby. But overall, if you are looking for basics when enjoying the scenic outdoors of Zermatt, this is fine. Not really a romantic or business hotel.
Nathan, 3-night family trip
Verified Hotels.com guest review