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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

Olas Altas Inn Hotel & Spa, Mazatlan, Mexico

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Ave Del Mar No 719, Mazatlan, SIN, 82140, Mexico

Family-friendly hotel with outdoor pool, near Playa Norte
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Beach
Beautiful beach
Location
Great location
Service
Fantastic service
Food
Food is all right

Olas Altas Inn Hotel & Spa, Mazatlan, Mexico

from NZ$94
  • Standard Room
  • Executive Suite, 1 King Bed

What’s around Olas Altas Inn Hotel & Spa, Mazatlan, Mexico

Landmarks

  • Playa Norte - 14 min walk
  • Mazatlan Aquarium - 16 min walk
  • La Gran Plaza Mall - 18 min walk
  • Teodoro Mariscal Stadium - 19 min walk
  • Jose Maria Pino Suarez Municipal Market - 2.6 mi / 4.3 km
  • Olas Altas Beach - 2.8 mi / 4.5 km
  • Plaza Machado - 2.9 mi / 4.7 km
  • Mazatlan International Center - 4.9 mi / 7.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 5 floors

Check-in and check-out

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 3 PM please contact the property at least 48 hours in advance using the information on the booking confirmation. This property requires credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Free use of nearby fitness center
  • Spa services on site
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 29-inch TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Olas Altas Inn Hotel & Spa, Mazatlan, Mexico’s small print

Also known as

  • Olas Altas Inn Hotel
  • Olas Altas Inn Hotel Mazatlan
  • Olas Altas Mazatlan
  • Olas Altas
  • Olas Altas Inn & Spa Mazatlan
  • Olas Altas Inn Hotel & Spa Hotel
  • Olas Altas Inn Hotel & Spa Mazatlan
  • Olas Altas Inn Hotel & Spa Hotel Mazatlan

Policies

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 100 and MXN 200 for adults, and MXN 100 and MXN 200 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.4 From 289 reviews

Poor 2.0
Horrible. Don’t stay.
DO NOT STAY AT THIS HOTEL. SPEND YOUR MOMEY SOMEWHERE ELSE. the only good this is the location. I am going to tell everyone i know how shitty of a hotel this is. It’s so stupid that we cannot take food into the room. And then when the security guard LITERALLY BARGED IN OUR ROOM. that was so uncalled for. This hotel is not what the picture show. It is cheap but still. It was also the only hotel available here. The staff was rude from the beginning. The only nice person was the guy that helped with the luggage to the room. There is NO PARKING for the amount of rooms there are. You have to pay for the towels??? You can’t wear just a shirt and shorts to the pool. There are literally so many rules that they do not tell you about on their page. They tell you when you’re here and can’t cancel after that. And you can only get one room key, and you have to keep it in the key slot because it is what keeps the electricity on????. And we have also been told the first night to ask at 9am if they have a room available for us, beach front. The first girl, i think her name is Araceli? She was the only nice one. She told us to keep asking and then when i went again this other girl didn’t even look she just said they didn’t have any which was rude. this is such a shitty place to stay at and a lot of people will know about it. There are so many bad things about this place.
Milagros, us4 night family trip
Fair 4.0
Rude Reception
Very bad customer experience as soon as I walked in. The receptionist was rude and took over 5 minutes to acknowledge me standing there for check-in. The room was plain, musty and very hot. I would not stay here again.
us1 night romance trip
Exceptional 10.0
I had requested a king size bed and recieved two singles (not even queens) I got there late and was tired from driving all day to complain. Other than that the stay was good
William, us1 night romance trip
Good 6.0
Good location, just okay room.
Good things: Location, ocean view; secure, free parking. Less than good: extremely slow wifi; noisy (requested room with ocean view, which also faced pool, which was noisy, and air conditioner was very noisy); room was adequate but screen door to balcony was off track, bathroom was looking very tired.
Lee, ca1 night romance trip
Poor 2.0
OLAS ALTAS is very deceiving in how they attract
This trip was the first in a long time with my family. I had stayed here a year ago and I was very excited. That being said, the front desk staff were not the best communicating with me and my family and several other friends about room reservations. They did not allow easy transitions from 1 reservation to the next. We made different reservations for for the same hotel and they did not accommodate by leaving my parents in the same room; instead they had to relocate to another without beach view. Also, you can not bring in outside drinks into this hotel. THAT'S Bogus!
Hector, us3 night family trip

Olas Altas Inn Hotel & Spa, Mazatlan, Mexico

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