Hotel Sur is a vibrant retreat where you can unwind by the seasonal outdoor pool or indulge in local and international cuisine at the on-site buffet restaurant. Enjoy a refreshing cocktail at the swim-up bar, connect to free WiFi, and take advantage of bike rentals to explore your surroundings.
Reviews
7.47.4 out of 10
Good
Popular amenities
Airport transfer
Bar
Gym
Pool
Parking available
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Seasonal outdoor pool
Children's pool
Pool bar
Swim-up bar
Airport shuttle
Terrace
24-hour front desk
Feel at home (6)
Children's pool
Playground on-site
Television
Terrace
Daily housekeeping
Lift
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Double Room, Balcony, Sea View
Superior Double Room, Balcony, Sea View
Highlights
Balcony or patio
Air conditioning
Free cots/infant beds
TV
Down duvet
Private bathroom
Minibar
Wardrobe
Sea view
Sleeps 2
2 Single Beds and 1 Single Sofa Bed
View all photos for Superior Double Room, Balcony, Pool View (3 Adults)
Superior Double Room, Balcony, Pool View (3 Adults)
Highlights
Balcony
Air conditioning
TV
Down duvet
Private bathroom
Minibar
Wardrobe
Desk
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)
Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)
Highlights
Balcony or patio
Air conditioning
TV
Down duvet
Private bathroom
Minibar
Wardrobe
Desk
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
View all photos for Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)
Passeig Maritim de Cala Bona, 25, Son Servera, Illes Balears, 07559
What's nearby
Bona Beach - 1 min walk - 0.1 km
Cala Millor Beach - 14 min walk - 1.2 km
Pula Golf - 6 min drive - 6.0 km
Safari Zoo - 9 min drive - 6.1 km
Torre de Canyamel - 10 min drive - 10.8 km
Getting around
Palma de Mallorca (PMI) - 65 min drive
Manacor Station - 24 min drive
Petra Station - 28 min drive
Airport shuttle (surcharge)
Restaurants
Panetosto - 8 min walk
Bar Heladeria Rafaello - 13 min walk
Bar @ Hotel Sur - 1 min walk
Due - 15 min walk
Sa Caleta - 13 min walk
About this property
Hotel Sur
Hotel Sur offers a great location, putting you within a 15-minute walk of Cala Millor Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dining room, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a poolside bar, a fitness centre and a children's pool.
Languages
English, French, Spanish
At a glance
Hotel size
102 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking within 33 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Free daily reception
Snack bar/deli
Travelling with children
Children's pool
Playground
Local/corner shop
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Communal living room
Fitness centre
An outdoor pool
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bath or shower
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (surcharge)
Special features
Dining
Dining room – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
British Bar – On-site sports bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 3.5 for adults and EUR 3.5 for children
Airport shuttle service is offered for an extra charge of EUR 30 per person (return)
Safes in guest rooms can be used for EUR 2.5 per night
Hosted evening meal costs EUR 15
Children & extra beds
Airport shuttle for children between the ages of 3 and 12 costs EUR 30 (return)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from May to October
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Sur Hotel
Hotel Sur Son Servera
Hotel Sur Hotel Son Servera
Frequently asked questions
Does Hotel Sur offer free cancellation for a full refund?
Yes, Hotel Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Sur?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Sur?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sur?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hotel Sur?
Yes, an airport shuttle is available. The charge is EUR 30 per person return.
What are the check-in and check-out times at Hotel Sur?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Sur and nearby?
Hotel Sur has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Sur?
Yes, Dining room offers al fresco dining and local and international cuisine.
Does Hotel Sur have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Sur like?
Hotel Sur is a short 14-minute walk from Cala Millor Beach and 2 minutes' walk from Platja de na Marins.
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Hotel Sur Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
8.4/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
29 June 2024
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay
Good was brilliant lots of choice
SALLY
SALLY, 10-night trip
6/10 Good
15 July 2023
If your budget is low , you get in , don't expect too much
ANSAR
ANSAR, 1-night trip
10/10 Exceptional
6 August 2024
Great place to stay lovely staff and family run
Steven
Steven, 9-night trip
10/10 Exceptional
20 June 2024
sofie
sofie, 4-night trip
2/10 Poor
23 September 2023
Yannick
Yannick, 1-night trip
4/10 Fair
31 July 2022
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Mirko
Mirko, 7-night trip
8/10 Very good
23 July 2022
État générale ok,bonne localisation
Un peu bruyant
Frederic
Frederic, 6-night trip
8/10 Very good
23 July 2022
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .