900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
What's nearby
Destiny USA - 10 min drive - 10.1 km
Landmark Theatre - 11 min drive - 12.4 km
Armory Square - 11 min drive - 12.4 km
Syracuse University - 13 min drive - 14.2 km
Carrier Dome - 13 min drive - 14.3 km
Getting around
Syracuse, NY (SYR-Hancock Intl.) - 1 min drive
Syracuse Regional Transportation Center - 10 min drive
New York State Fair Station - 18 min drive
Free airport shuttle
Restaurants
McDonald's - 4 min drive
Taco Bell - 5 min drive
Applebee's Grill + Bar - 5 min drive
Middle Ages Alehouse - 8 min walk
Plank Road Ice Cream - 5 min drive
About this property
Surestay Plus by Best Western Syracuse Airport Htl
Located just 0.4 mi (0.6 km) from the airport, Surestay Plus by Best Western Syracuse Airport Htl offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at BW Airport Inn Restaurant, which serves breakfast and dinner. A bar/lounge and a terrace are other highlights, and rooms offer flat-screen TVs and room service.
Languages
English
At a glance
Hotel size
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site extended parking (fees apply)
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Free airport shuttle on request (available 24 hours a day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 5 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
2 meeting rooms
Conference centre (1399 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Terrace
Seasonal outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
In-room safe
Connecting/adjoining rooms available
Special features
Dining
BW Airport Inn Restaurant – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per accommodation, per stay
Parking
Extended parking is available for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.
Also known as
BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property
Frequently asked questions
Is there a pool at Surestay Plus by Best Western Syracuse Airport Htl?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Surestay Plus by Best Western Syracuse Airport Htl?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Surestay Plus by Best Western Syracuse Airport Htl?
Yes, there's extended parking on site (charges apply). Parking spaces may be limited.
Is an airport shuttle service offered by Surestay Plus by Best Western Syracuse Airport Htl?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Surestay Plus by Best Western Syracuse Airport Htl?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is 11 AM.
Is there an on-site casino at Surestay Plus by Best Western Syracuse Airport Htl?
No, this property doesn't have a casino, but Point Place Casino (19-min drive) and YBR Casino & Sports Book (28-min drive) are both nearby.
What is there to do at Surestay Plus by Best Western Syracuse Airport Htl and nearby?
Surestay Plus by Best Western Syracuse Airport Htl has a seasonal outdoor pool.
Are there restaurants at or near Surestay Plus by Best Western Syracuse Airport Htl?
Yes, there's an on-site restaurant, BW Airport Inn Restaurant.
Surestay Plus by Best Western Syracuse Airport Htl Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
Reviews
8/10 Very good
27 March 2020
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
14 March 2020
The close location to the airport and convenient shuttle service.
The mattress in the room I had was in need of replacement. Lumpy and saggy.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 March 2020
The property is old and needs to be refreshed. Everything was there and working
Verified traveller
1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
12 March 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
9 March 2020
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
4 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
21 February 2020
The friendliness of the staff and the convience to Hancock Airport
Diane
Diane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 February 2020
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
12 February 2020
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Joe
Joe, 1-night family trip
Verified Expedia guest review
6/10 Good
11 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
8 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
5 February 2020
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Verified traveller
1-night business trip
Verified Expedia guest review
8/10 Very good
4 February 2020
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
30 January 2020
Great staff and food, close to airport, ugly rooms
The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stefanie
Stefanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 January 2020
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Lynne
Lynne, 1-night family trip
Verified Expedia guest review
4/10 Fair
28 January 2020
the sound from the room next to us was very loud I could hear the snoring threw the wall
Verified traveller
1-night trip
Verified Travelocity guest review
8/10 Very good
26 January 2020
Nice place for the cost. Great food and friendly staff!
Heidi
Heidi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 January 2020
Nice room! Good food in the restaurant and good breakfast
Verified traveller
1-night family trip
Verified Orbitz guest review
10/10 Exceptional
24 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
23 January 2020
Traveling
Convenient for an early morning flight!
Margaret
Margaret, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
16 January 2020
1980s time travel
Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise.
Staff nice. Next door to airport for quick popover for an early flight.
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2020
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.