SureStay Hotel By Best Western Fernley is a great choice for a stay in Fernley. Guests can take a dip in the seasonal outdoor pool, and the Hot tub makes for a relaxing end to the day. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Desk chair
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Cash deposit: USD 100 per stay
Optional extras
WiFi is available in guest rooms for USD 0.00 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10.00 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from September to May
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley
Frequently asked questions
Is there a pool at SureStay Hotel By Best Western Fernley?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel By Best Western Fernley?
Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel By Best Western Fernley?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel By Best Western Fernley?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at SureStay Hotel By Best Western Fernley?
No, this hotel doesn't have a casino, but The Silverado Casino (3-min walk) is nearby.
What is there to do at SureStay Hotel By Best Western Fernley and nearby?
SureStay Hotel By Best Western Fernley has a seasonal outdoor pool and 1 hot tub.
Does SureStay Hotel By Best Western Fernley have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around SureStay Hotel By Best Western Fernley like?
SureStay Hotel By Best Western Fernley is located a short 3-minute walk from The Silverado Casino.
SureStay Hotel By Best Western Fernley Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
1 November 2024
donna
donna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Denise
Denise, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
Barely better than camping out
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Excellent place to stay, great customer service, clean and spacious room. Only down side was the breakfast, the eggs were not good, the ham was the greatest, the potato’s and gravy was good but the biscuits were cold.
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Our stay was good. The only issue was the shower backed up to your ankles in the tub. The drain needs some attention.
Heather
Heather, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 September 2024
Danielle
Danielle, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 September 2024
Kayla
Kayla, 1-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
For a motel pretty good
Terry
Terry, 1-night romance trip
Verified Expedia guest review
4/10 Fair
10 September 2024
For the price, no comfortable chairs to sit. The housekeeper woke us up at 7am by rolling her cart back and forth.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
6 September 2024
Jason
Jason, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 August 2024
Jim
Jim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 August 2024
My friends and I booked 9 rooms for a wedding. Your staff cancelled 7 rooms without notice stating “We are locals therefore, we are NOT allowed”. My friends scrambled Fernley for other accommodations hours before the wedding. FYI. We live approximately 41 miles away in Reno-where everyone is welcome.
Michelle
Michelle, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
17 August 2024
Front desk excellent service
Karen
Karen, 7-night family trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Quick overnight stay
Robbie
Robbie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Janine
Janine, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 August 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
7 August 2024
Disappointed that we had to stay on the 2nd floor and there was not an elevator.
shaun
shaun, 1-night family trip
Verified Expedia guest review
4/10 Fair
1 August 2024
Never Again
Room very outdated. No comfortable couch or chair. Woke up around 2:00 am to use bathroom and was chased by a black beetle. Trapped it under garbage can. Called front desk and was told pest control was scheduled the next day, after I was scheduled to check out.
Laura
Laura, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Stephen T
Stephen T, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
The staff was very friendly. And it was very quiet. KFC was across the parking lot and a super Walmart was across the street.