Turtle Cay by Diamond Resorts, Virginia Beach, United States of America

Refrigerator was not working. We also had problems connecting to the WiFi.

Staff were very rude. Room was mediocre at best. Definitely not satisfied

Beautiful place. Looks exactly how it is pictured. I wish the pool was open during our stay.

It was my anniversary we love turtle cay but jacuzzi are gone. No one informed us. The fire place was off then once turned on the smoke detector came on all evening. Had to turn off we got nothing we wanted very very disappointed

A REAL REVIEW ..from someone that's stated a lot of places in va beach Pros: The rooms are nicely updated , full kitchens in one bedrooms , fireplace , and you can pull out couch for extra people in living room , nice pools , the staff were friendly. Bathroom has stand up shower and jacuzzi tubs and lots of room. Cons: walls are super thin , you can hear the people coughing in the room next door, you hear all the traffic outside . It's not ocean front . The TVs are not smart tv .. you have to bring a roku or fire stick . Internet is slow so it takes a minute to stream. The mattresses are not that comfortable . 3 stars given bc I woke up several Times to noise thru the walls and outside and the mattresses need updated . Have 3

We have stayed here through out the years, as time goes it seems like they go downhill for the amount of money you pay. They use to have it tubs and now they don’t ... which sucked . At 1-3am the person above us would not be still . It sounded like they were running track . The walls and floors are thin you can hear a lot . You would think a resort would have in door pools , gym, food etc. When you check in they tell you can can walk across the street to another hotel and use theirs , but who wants to do that .

It waa very nice i only have one complaint i was on the back side off the highway it was very noise from the traffic. But now i know to get a room off the back side.

Every time I vacation at Turtle Cay it has always been a great experience. From the cleanliness of the room and the excellent customer service. The only thing I recommend is that the decor be updated. The curtains and pull out sofa. Other than that, it was great.

I always enjoy my stay at Turtle Cay! The staff are always super nice and helpful.

Great views in a great location, room was beautiful and a perfect sized room, like a home away from home, staff at check in was very friendly and helpful, I will be back...