Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel is a great choice for a stay in Sylva. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:30 AM. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Other information
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (388 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2003
Garden
Picnic area
Fitness centre
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Stay connected
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Indoor pool
The following facilities are closed on Friday and Saturday:
Indoor pool
Children & extra beds
Cots/infant beds are available for USD 10.00 per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Frequently asked questions
Does Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: 1:30 AM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel?
No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (16-min drive) is nearby.
What is there to do at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel and nearby?
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel has a fitness centre and a picnic area, as well as a garden.
What's the area around Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel like?
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel is a short 1-minute walk from Nantahala National Forest and 18 minutes' walk from Oaks Gallery.
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Great stay
Always great staying at the Holiday Inn, great bfast. Comfy beds.
Judy
Judy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 December 2024
Bugs in room
The room looked clean and nice; UNTIL we found bugs in the shower, on the bathroom floor and my daughter had a cockroach land on her thigh while sitting by the bed. When we told the staff they seemed unbothered.
Margaret
Margaret, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Lakita
Lakita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Great choice!
Easy, quick check-in; check-in staff was very pleasant and informative; very clean from the lobby to our room; room was spotless; super clean bathroom; updated furniture; very clean beds; great pillows; easy check-out; breakfast choices were good - the omelets were a hit with my family; would definitely again
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Birthday weekend
We thoroughly enjoyed our stay in this hotel. It is more expensive than we normally would pay. It really shouldn’t cost as much as it does. Even so, we loved staying here. It was close to historic Sylva.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Happiness
Excellent service comfort and clean.
The room was big and comfortably.
Mildred
Mildred, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Great place to stay
Everything was great, very clean, very comfortable. It seemed like there was only one person that was taking care of the reception desk and the breakfast counter. She was working hard running around getting everyone everything they needed.
Jaime
Jaime, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 October 2024
Checking in was easy, the lobby and room was clean. Went to bed with the A/C set low and in the middle of the night, it shut off. The room was crazy hot. For the rest of the night, the A/C would turn off and on. Made the stay horrible.
Wesley
Wesley, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 September 2024
I tried to reschedule this stay due to the effects of Hurricane Helene. I was told Expedia could not contact the hotel. So I was charged 100 percent of the reservation cost by Expedia, even though we never stayed there.
In this area near Sylva all the schools were closing, and they were expecting major flooding.
I would not use Expedia.
Hilton let me change my reservation when the weather became bad there too, and we were able to drive back to GA. Use Hilton Honors not Expedia.
Beth
Beth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Breakfast was great. Many selections. Hot tub was cleaning and working well. Hotel looked new or recently refurbished. Staff was friendly.
John
John, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Phyllis
Phyllis, 1-night trip
Verified Expedia guest review
6/10 Good
8 September 2024
It was ok. The room never really got to my temperature comfort level. Had several issues with the TV but the maintenance tech was kind and resolved the issues in my room.
Jamie
Jamie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
7 September 2024
Donna
Donna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
3rd time staying here, while visiting my daughter. Very close to Cullowhee and surrounding areas. Would recommend always.
Mayra
Mayra, 2-night family trip
Verified Expedia guest review
2/10 Poor
28 August 2024
Desmond
Desmond, 1-night trip
Verified Expedia guest review
6/10 Good
23 August 2024
Andy
Andy, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Situated in a beautiful area but conveniently close to the highway. Clean, open, and relaxing lobby.
Melissa
Melissa, 2-night family trip
Verified Expedia guest review
6/10 Good
15 August 2024
Nice clean hotel. Unfortunately, we booked and paid more than surrounding hotels for the purpose of using the pool and hot tub. Both were closed due to "chemical issues." I honestly don't think they should charge full price if their main amenity is closed. If we had been informed ahead of time we would have canceled and stayed somewhere else.
Claire
Claire, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Hotel was clean and comfortable. Felt safe and quiet.
Marshall
Marshall, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
Hidden Gem
Everything was great. It truly was a hidden gem for me and the family.
Anthony
Anthony, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Friendly staff
Teri Lynn
Teri Lynn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
The Hotel is new and our rooms were great. The staff was very helpful and nice. We will definitely stay here again also the prices are affordable.