Mercure Convention Center Ancol - CHSE Certified

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Beach
Outdoor pool
Pool
Family Suite, Multiple Beds | Room

Overview of Mercure Convention Center Ancol - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Convention Center Ancol - CHSE Certified

4.0 star property
Jakarta beach hotel with 2 outdoor pools and restaurant

7.2/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Jl. Pantai Indah - Ancol Jakarta, Jakarta, 14430
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)

Choose dates to view prices

About this area

What's nearby

  • In Old Jakarta
  • Grand Indonesia - 45 min drive
  • Pantai Pasir Putih PIK 2 - 51 min drive

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 47 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 47 min drive
  • Jakarta Ancol Station - 7 min drive
  • Jakarta Rajawali Station - 8 min drive
  • Jakarta Kampung Bandan Station - 28 min walk

About this property

Mercure Convention Center Ancol - CHSE Certified

4-star eco-friendly hotel in the heart of Old Jakarta
Take advantage of a terrace, a garden, and a playground at Mercure Convention Center Ancol - CHSE Certified. With beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities like volleyball. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Smoke-free premises, a banquet hall, and tour/ticket assistance
  • Free newspapers, 17 meeting rooms, and wedding services
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All guestrooms at Mercure Convention Center Ancol - CHSE Certified have thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Partially open bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 438 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (IDR 25000 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Beach volleyball
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby

Working away

  • Business center
  • 17 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Outdoor tennis court

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Sunda Kelapa - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Nelayan - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 151200 for adults and IDR 75600 for children (approximately)

Parking

  • Self parking costs IDR 25000 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Mercure Convention Ctr Ancol
Mercure Convention Ctr Ancol Hotel Jakarta
Mercure Convention Ctr Ancol Jakarta
Mercure Convention Center Ancol Jakarta Hotel Jakarta
Accor Convention Centre Ancol
Mercure Convention Center Ancol
Mercure Convention Center Ancol CHSE Certified
Mercure Convention Center Ancol - CHSE Certified Hotel
Mercure Convention Center Ancol - CHSE Certified Jakarta
Mercure Convention Center Ancol - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Convention Center Ancol - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Convention Center Ancol - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Convention Center Ancol - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Convention Center Ancol - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Mercure Convention Center Ancol - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Convention Center Ancol - CHSE Certified?
Yes. Self parking costs IDR 25000 per day.
What are the check-in and check-out times at Mercure Convention Center Ancol - CHSE Certified?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Mercure Convention Center Ancol - CHSE Certified and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and spa services. Mercure Convention Center Ancol - CHSE Certified also has an arcade and a garden.
Are there restaurants at or near Mercure Convention Center Ancol - CHSE Certified?
Yes, there's an onsite restaurant that offers international cuisine and garden views. Nearby restaurants include Taman Santap Rumah Kayu (3-min walk), Seaside Suki (12-min walk), and Bandar Djakarta (14-min walk).
What's the area around Mercure Convention Center Ancol - CHSE Certified like?
Mercure Convention Center Ancol - CHSE Certified is in Old Jakarta, a short 17-minute walk from Dunia Fantasi. Travelers say this hotel is in a good location.

Overall score and ratings

7.2

Good

7.2/10

Cleanliness

7.3/10

Staff & service

8.2/10

Amenities

6.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

8/10 Very good

Hotel property was great. Only thing leaving it. Taxi is a must and for some reason you have to pay 25,000rph every time you come back in to grounds. It's not the hotel that's charging its a park where the hotel is at.
4-night trip
Verified Expedia guest review

8/10 Very good

Masamah, 2-night trip
Verified Hotels.com guest review

6/10 Good

Yasmine Dwi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Close to event venue. Staff made you feel welcome and helpful.
ESg, 1-night trip
Verified Expedia guest review

6/10 Good

c The property was well maintained. However, the room that was initially allotted to us has a terrible odour akin to sewer smell. After highlighting it and requesting for a room change, we we pleasantly surprised with a room-upgrade.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kids friendly. Courteous staff. Keep up good work.
1-night family trip
Verified Expedia guest review

4/10 Fair

Overrated.
The room Is outdated. The window knobs are rusted. Towels are dirty. They don’t provide hand towels unless upon request. No soap dish on the sink. We booked 2 non smoking rooms and requested for adjacent. Instead got one of the adjacent room and other one down the hall. No availability I’m guessing. throughout the night, can smell cigarettes smoke seeping to our room. Constant loud noise outside the hallways. We booked for 3 nights of stay, After 1 night, we checked out early and adsorbed the cost for other 2 additional nights. For the price, wouldn’t come back.
Kenny, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Its so nice remain over night, will come again soon
Irfan, 5-night trip
Verified Hotels.com guest review