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Mandarin Oriental, Tokyo

5.0 star property
Luxury hotel with 9 restaurants, near Ueno Park

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Photo gallery for Mandarin Oriental, Tokyo

Lobby
Lobby
Mandarin Corner Suite King
Restaurant
Mandarin Corner Suite King
Experience luxury in the heart of Tokyo at Mandarin Oriental, Tokyo. Take a stroll through Ueno Park, indulge in a rejuvenating spa treatment or enjoy an invigorating yoga class. With 9 restaurants to choose from and 2 bars to unwind at, this hotel offers convenience and indulgence.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Parking available
  • Spa
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Valet parking
  • 24-hour room service
  • 2 coffee shops/cafes
  • In-room childcare
  • 15 meeting rooms
  • Meeting rooms

For families (6)

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
The current price is NZ$1,877
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin Grand King

Mandarin Grand King

Mandarin Grand King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King

Oriental Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King

Deluxe Corner King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King

Mandarin Corner Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Separate bedroom
Designer toiletries
  • 100 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Shangri-La Tokyo

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, (535)
Shangri-La Tokyo
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About the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

What's nearby

  • Tokyo Imperial Palace - 3 min drive - 2.6 km
  • Tokyo Dome - 4 min drive - 3.4 km
  • Sensoji Temple - 4 min drive - 4.2 km
  • Tokyo Tower - 5 min drive - 5.0 km
  • Tokyo Skytree - 5 min drive - 5.1 km

Getting around

  • Tokyo (HND-Haneda) - 28 min drive
  • Tokyo (NRT-Narita Intl.) - 61 min drive
  • Kanda Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Bakurochou Station - 14 min walk
  • Shinnihombashi Station - 2 min walk
  • Mitsukoshimae Station - 3 min walk
  • Nihombashi Station - 7 min walk

Restaurants

  • ‪王德傳 - ‬2 min walk
  • ‪ISHIYA NIHONBASHI - ‬2 min walk
  • ‪博多ニューコマツ - ‬2 min walk
  • ‪千疋屋総本店 フルーツパーラー - ‬1 min walk
  • ‪離島百貨店離島キッチン 日本橋店 - ‬1 min walk

About this property

Mandarin Oriental, Tokyo

When you stay at Mandarin Oriental, Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. Guests can grab a bite to eat at one of the 9 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour health club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Shinnihombashi Station is 2 minutes and Mitsukoshimae Station is 3 minutes.

Languages

Chinese (Cantonese), English, Japanese, Korean
VISIBILITY

At a glance

Hotel size

    • 179 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Pets

    • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • WiFi in public areas*
    • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

    • Covered on-site valet parking (JPY 6500 per day; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails
  • Corner guards
  • Pushchair

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • 15 meeting rooms
  • Conference space (5920 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guest rooms for JPY 1500 per night (rates may vary)
  • WiFi is available in public areas for JPY 1500 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately JPY 8855 for adults and JPY 4428 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 10000.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 22770 per accommodation, per night

Parking

  • Covered valet parking costs JPY 6500 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
On-site parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Frequently asked questions

Does Mandarin Oriental, Tokyo offer free cancellation for a full refund?

Yes, Mandarin Oriental, Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mandarin Oriental, Tokyo?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of JPY 22770 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mandarin Oriental, Tokyo?

Yes. Valet parking costs JPY 6500 per day.

What are the check-in and check-out times at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Mandarin Oriental, Tokyo and nearby?

On-site recreation at Mandarin Oriental, Tokyo includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour health club. Mandarin Oriental, Tokyo also has spa services.

Are there restaurants at or near Mandarin Oriental, Tokyo?

Yes, there are 9 on-site restaurants.

What's the area around Mandarin Oriental, Tokyo like?

Mandarin Oriental, Tokyo is in Chuo, a short 2-minute walk from Shinnihombashi Station and 15 minutes' walk from Akihabara Electric Town.

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Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

great location & staff
Arnold, 4-night trip

10/10 Exceptional

Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Aleena, 2-night trip

10/10 Exceptional

Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Mark, 2-night trip

10/10 Exceptional

Great service.
Peter, 3-night trip

10/10 Exceptional

An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Angelo, 3-night trip

10/10 Exceptional

Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Daisy, 1-night trip

10/10 Exceptional

Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
Charles, 3-night trip

10/10 Exceptional

Fantastic vacation!
We had an amazing stay! Excellent service, fantastic amenities, and overall a standout experience.
Gil, 5-night trip

10/10 Exceptional

Excellent room and service
David, 4-night trip

10/10 Exceptional

Stunning Stay
The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
3-night trip

10/10 Exceptional

The service was amazing as well as the food at sense , they are very accommodating
Utshob, 1-night trip

10/10 Exceptional

Staff really professional and helpful.
Vicki, 3-night trip

10/10 Exceptional

Great location, great spa, great service and great sushi
Wang Fung, 4-night trip

10/10 Exceptional

Immaculate. Perfect location. Wonderful attention to detail.
Carla, 7-night trip

10/10 Exceptional

Wonderful luxury hotel
Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Patrick, 1-night trip

8/10 Very good

Bad cost benefit
it its good hotel franchise but I dont see why its so expensive. cost benefit is not good. there other great options with half of price.
1-night trip

10/10 Exceptional

Excellent location, view and staff. Also has one of the better sushi restaurant in Tokyo
Peter, 3-night trip

10/10 Exceptional

Best place to stay in Tokyo
Sofia, 3-night trip

10/10 Exceptional

Everything was perfect. The hotel was classy/ambiance was good/cleanliness was to a tee and felt comfortable in the room. Location was convenient. Staff were very helpful and service was good. If I would find one kink, it would be the shower. Should have sime separation or stopper so that water when showering does not spill all over the bathroom
TONY, 3-night trip

10/10 Exceptional

Beautiful property
whitney, 2-night trip

10/10 Exceptional

Stay here, you’ll love it!
Such an amazing stay at this hotel! The hotel and service was impeccable - fantastic food, beautiful rooms, the spa is top notch, and everyone who works here was extremely helpful and friendly. Can’t recommend this place enough!
Catherine, 3-night trip

8/10 Very good

For a 5 star resort it is a bit tired. Food not great. View of city spectacular
gerald, 2-night trip

10/10 Exceptional

Super location, amazing views, 5 amenities. We enjoyed everything, the quality of the room with a stunning view from 30th floor, fantastic choices at breakfast, walkable to amazing restaurants and shopping at Ginza! Service is second to none. Definitely will come back!
Sergei, 2-night trip

10/10 Exceptional

Excellent personal service by kind and responsive staff. Will definitely be back. Restaurants were excellent !
KAREN, 3-night trip

10/10 Exceptional

Beautiful clean lobby and rooms with an incredible view. Service staff were amazing. Will definitely stay here again when I return to Tokyo.
Ramin, 4-night trip