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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Mandarin Oriental Tokyo, Tokyo, Japan

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • DVD player
  • Refrigerator
  • Dry cleaning/laundry service
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328, Japan

Luxury hotel with 8 restaurants, near Tokyo Imperial Palace
  • Great for families

    Good to know

    • Free cribs/infant beds
    • DVD player
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Despite a couple of forgetfulness from staff, a long check-in procedure, and absence of…Aug 8, 2020
  • it was amazing Jan 11, 2020

Mandarin Oriental Tokyo, Tokyo, Japan

  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room, 2 Twin Beds
  • Mandarin, Grand Room, 1 King Bed
  • Mandarin, Grand Twin Room, 2 Twin Beds
  • Mandarin, Suite, 1 King Bed
  • Deluxe Premium, Room, 1 King Bed
  • Deluxe Premium, Twin Room, 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Corner
  • Oriental Suite, Suite, 1 King Bed
  • Mandarin, Suite, 2 Twin Beds
  • Mandarin, Suite, 1 King Bed, Corner
  • Executive Suite, 2 Twin Beds

What’s around Mandarin Oriental Tokyo, Tokyo, Japan

Landmarks

  • In Chuo
  • Tokyo Imperial Palace - 30 min walk
  • Ueno Park - 32 min walk
  • Tokyo Dome - 38 min walk
  • Sensō-ji Temple - 2.6 mi / 4.1 km
  • Tokyo Tower - 3 mi / 4.8 km
  • Tokyo Sky Tree - 3.1 mi / 5 km
  • Yoyogi Park - 6.1 mi / 9.9 km

Getting around

  • Narita Intl. Airport (NRT) - 46 min drive
  • Haneda Airport (HND) - 16 min drive
  • Kanda Station - 8 min walk
  • Bakurochou Station - 14 min walk
  • Tokyo Station - 15 min walk
  • Shinnihombashi Station - 2 min walk
  • Mitsukoshimae Station - 3 min walk
  • Kodemmacho Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

Mandarin Oriental Tokyo, Tokyo, Japan’s small print

Also known as

  • Mandarin Oriental Tokyo Hotel
  • Mandarin Oriental Tokyo Hotel
  • Mandarin Oriental Tokyo Tokyo
  • Mandarin Oriental Tokyo Hotel Tokyo
  • Mandarin Oriental Hotel Tokyo
  • Mandarin Oriental Tokyo
  • Tokyo Mandarin Oriental
  • Chuo Mandarin Oriental
  • Mandarin Oriental Chuo
  • Mandarin Oriental, Tokyo Hotel Chuo
  • Mandarin Oriental, Tokyo Japan
  • Mandarin Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 5000.00 per day

Rollaway beds are available for JPY 10000.0 per night

Breakfast costs between JPY 2800 and JPY 4300 per person (approximately)

Airport shuttle service is offered for an extra charge of JPY 63000 per vehicle (one way)

WiFi is available in guestrooms for JPY 1800 per night (rates may vary)

WiFi is available in public areas for JPY 1800 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Tokyo, Tokyo, Japan

  • Does Mandarin Oriental Tokyo offer free cancellation for a full refund?
    Yes, Mandarin Oriental Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Mandarin Oriental Tokyo currently open?
    The property is closed between April 08 and July 06.
  • Is parking offered at Mandarin Oriental Tokyo?
    Yes. Self parking costs JPY 5000.00 per day.
  • Are pets allowed at Mandarin Oriental Tokyo?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mandarin Oriental Tokyo?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Mandarin Oriental Tokyo?
    Yes, there are 8 onsite restaurants. Nearby restaurants include Sembikiya Headquarters (1-min walk), Tarīzu Kohī (2-min walk), and Sutah-bakkusu (3-min walk).
  • Is airport shuttle service offered by Mandarin Oriental Tokyo?
    Yes, an airport shuttle is available. The charge is JPY 63000 per vehicle one way.
  • What is there to do near Mandarin Oriental Tokyo?
    Recommended spots to visit include Tokyo Imperial Palace (1.5 mi) and Ueno Park (1.7 mi), along with Tokyo Dome (2 mi) and Sensō-ji Temple (2.6 mi).

Recent reviews

Exceptional 9.4 From 103 reviews

Exceptional 10.0
great experience
It was amazing
KINUKO, hk3 night trip
Exceptional 10.0
Awesome environment. Must stay here if visiting To
My stay for only one night was amazing! Top notch! I wish I had stayed longer.
Eduardo, us1 night trip
Fair 4.0
Management
Although the hotel is amazing in cleanliness and service is incredible (see all the reviews about this hotel), my only complaint is the way the manger of the hotel handled me and my husbands food poisoning that happened just after we finished having a 6 course tasting in the signature restaurant of the hotel. The manager ensured us that he is going to “ investigate” this issue. However what is there to investigate? We both were sick after having the same meal in your restaurant. We didn’t ask for any financial compensation for ourselves, but asked him to give to a charity for hungry kids $2000 in name of his hotel. He refused. We felt that at least our suffering gives something positive to a hungry child. I’m very disappointed with the handling of the hotel management. That’s why this review is for the hotel and not for the restaurant (I wrote a review for the restaurant as well).
ester, us4 night romance trip
Exceptional 10.0
Best hotel I've stayed in (and have stayed in comparable) by orders of magnitude. The level of service and attention from every member of the staff from housekeeping to the restaurant was incredible. There were even a few things that we had to shake our heads at "how did they do that/how did they know"....
john, us2 night romance trip
Exceptional 10.0
Amazing hotel! Impeccable service!!!
Jeanne, us3 night romance trip
Exceptional 10.0
Tokyo luxury oasis
Really a great oasis in Tokyo. Rooms are large and comfortable, beautiful spot and nicely luxurious without trying too hard. Only complaint is that there is smoking in the downstairs bar and you get a whiff of it as soon as you come off the elevator at times - if you're super sensitive to this, could be an issue but wasn't at all for me.
us5 night business trip
Exceptional 10.0
Wonderful Hotel
Hotel lobby and rooms are rather dim maybe because of the yellow lighting. Service is impeccable. Chris (pardon me if I spelled wrongly) a veteran - his service was beyond describable. He helped us find where our wifi pocket is being misplaced and called up the agency to confirm that it's really delivered to our hotel. On top of that, he even helped us check that out Mount Fuji tour is on. Room 3504 was great. If not for the cloudy weather, we would have seen Mount Fuji from our room. Housekeeping was done morning and evening or at our own discretion. It has a 24 hrs gym with gym attire and shoes provided as well. Wifi is strong and uploading is a breeze. In room dining was perfect. The food was great and we can't wait to enjoy it every single day of our stay. The nearest subway (mitsukoshimae station) is just at the basement exit A7 or A8 so traveling is very convenient. If you find it hassle to change train, just take a taxi from tokyo station - it's only 650/730 yen.
Toby, sg3 night romance trip
Exceptional 10.0
Best stay of our tour of Japan. Service impeccable
Linda, gb2 night family trip
Exceptional 10.0
Awesome hotel in Tokyo
Friendky staff who speak English well and a great selection of restaurants (2x 1-michelin star) and bars.
au4 night romance trip
Exceptional 10.0
Best view in Tokyo
Amazing night at this hotel
Lionel, as1 night trip

Mandarin Oriental Tokyo, Tokyo, Japan

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