See all properties

Wyndham Grand Novi Vinodolski Resort

3.5 star property
Beach hotel in Novi Vinodolski with spa, beach bar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Grand Novi Vinodolski Resort

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Spa
    Spa
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • 3 restaurants and 5 poolside bars
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Cots/infant beds (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Apartment, 1 Queen Bed with Sofa bed (One-Bedroom)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Apartment, 1 Queen Bed with Sofa bed (One-Bedroom)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Queen Bed with Sofa bed, Sea View (One-Bedroom)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Apartment, 1 Queen Bed with Sofa bed, Sea View (One-Bedroom)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Guest Room)

Room, 1 King Bed, Non Smoking (Guest Room)

Room, 1 King Bed, Non Smoking (Guest Room)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Guest Room)

Junior Suite (Guest Room)

Junior Suite (Guest Room)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Apartment, 2 Bedrooms (1 Queen Bed, 2 Bunk Beds)

Premium Apartment, 2 Bedrooms (1 Queen Bed, 2 Bunk Beds)

Premium Apartment, 2 Bedrooms (1 Queen Bed, 2 Bunk Beds)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Premium Apartment, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 2 Bedrooms (Lateral Sea View)

Premium Apartment, 2 Bedrooms (Lateral Sea View)

Premium Apartment, 2 Bedrooms (Lateral Sea View)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Bunk Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Bunk Beds)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Premium Apartment, 3 Bedrooms, Sea View (Gallery, 2 Queen Beds & 1 Single Bed)

Premium Apartment, 3 Bedrooms, Sea View (Gallery, 2 Queen Beds & 1 Single Bed)

Premium Apartment, 3 Bedrooms, Sea View (Gallery, 2 Queen Beds & 1 Single Bed)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 73 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Connected Rooms)

Room, Multiple Beds, Accessible (Connected Rooms)

Room, Multiple Beds, Accessible (Connected Rooms)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 56 sq m
  • Park view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Accessible (1 Queen Bed, 2 Single Beds)

32-inch flat-screen TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms, Accessible (1 Queen Bed, 2 Single Beds)

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Single Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Apartment, 2 Bedrooms, Sea View (1 Queen Bed, 2 Single Beds)

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Sea View (1 Queen Bed, 4 Single Beds)

Deluxe Apartment, 3 Bedrooms, Sea View (1 Queen Bed, 4 Single Beds) | Terrace/patio

Deluxe Apartment, 3 Bedrooms, Sea View (1 Queen Bed, 4 Single Beds)

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 100 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Similar properties

Indoor pool, 2 outdoor pools, pool loungers
Hotel Katarina
Pool
Free breakfast
Spa
Pet-friendly
8.4 out of 10, Very good, (89)
Hotel Katarina
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Hrastic 15, Novi Vinodolski, 51250

What's nearby

  • Frankopan Castle - 4 min drive - 3.0 km
  • Mazuranic's home - 5 min drive - 3.2 km
  • Crikvenica Aquarium - 11 min drive - 8.9 km
  • Novi Vinodolski Beach - 11 min drive - 3.3 km
  • Crikvenica Beach - 13 min drive - 9.4 km

Getting around

  • Rijeka (RJK) - 29 min drive
  • Škrljevo Station - 33 min drive
  • Plase Station - 40 min drive
  • Delnice Station - 53 min drive

Restaurants

  • ‪Captain's Club - ‬4 min drive
  • ‪Pizzeria Nava - ‬5 min drive
  • ‪Gat - ‬4 min drive
  • ‪Buffet Bonaca - ‬8 min walk
  • ‪Caffe bar '' Snoopy '' - ‬5 min drive

About this property

Wyndham Grand Novi Vinodolski Resort

At Wyndham Grand Novi Vinodolski Resort, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 3 restaurants, and the 5 poolside bars are great places to grab a cold drink. Other highlights include 4 outdoor tennis courts, a rooftop terrace and a bar/lounge.

Languages

Croatian, English, German, Italian

At a glance

Hotel size

  • 429 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Apartment Check-out hours are 10 AM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 12 per day)
  • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • 3 restaurants
  • 5 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Children's menu

What to do

  • Tennis lessons
  • Beach access
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 36 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

NOVISPA has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Enjoy – On-site buffet restaurant. Guests can enjoy drinks at the bar.
Sea Breeze – This poolside restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Balance – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 11 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children

Renovations and closures

The following facilities will be closed during January, February, March, April, May and October:
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Covered self-parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Novi Spa Hotels Resort Apartments Novi Vinodolski
Family Apartments Novi Novi Vinodolski
Family Novi Novi Vinodolski
Novi Spa Hotels Resort Novi Vinodolski
Novi Spa Hotels Resort Apartments
Novi Spa Hotels Novi Vinodolski
Novi Spa Hotels
Novi Spa Hotel And Resort
Family Apartments Novi
Wyndham Grand Novi Vinodolski
Hotel Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Novi Vinodolski Wyndham Grand Novi Vinodolski Resort Hotel
Hotel Wyndham Grand Novi Vinodolski Resort
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Wyndham Grand Resort
Wyndham Grand
Novi Spa Hotels Resort Apartments
Family Apartments Novi
Valtur Novi Spa Residence
Novi Spa Hotels Resort
Wyndham Grand Resort
Wyndham Grand Novi Vinodolski
Wyndham Grand
Hotel Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Novi Vinodolski Wyndham Grand Novi Vinodolski Resort Hotel
Hotel Wyndham Grand Novi Vinodolski Resort
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Novi Spa Hotels Resort Apartments
Family Apartments Novi
Valtur Novi Spa Residence
Novi Spa Hotels Resort
Wyndham Grand Novi Vinodolski
Wyndham Grand Novi Vinodolski Resort Hotel
Wyndham Grand Novi Vinodolski Resort Novi Vinodolski
Wyndham Grand Novi Vinodolski Resort Hotel Novi Vinodolski

Frequently asked questions

Does Wyndham Grand Novi Vinodolski Resort offer free cancellation for a full refund?
Yes, Wyndham Grand Novi Vinodolski Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Grand Novi Vinodolski Resort?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Wyndham Grand Novi Vinodolski Resort?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Wyndham Grand Novi Vinodolski Resort?
Yes. Self-parking costs EUR 12 per day.
What are the check-in and check-out times at Wyndham Grand Novi Vinodolski Resort?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Wyndham Grand Novi Vinodolski Resort and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wyndham Grand Novi Vinodolski Resort also has 5 poolside bars, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Wyndham Grand Novi Vinodolski Resort?
Yes, there are 3 on-site restaurants, featuring al fresco dining and pool views.
What's the area around Wyndham Grand Novi Vinodolski Resort like?
Wyndham Grand Novi Vinodolski Resort is located a short 5-minute walk from Kvarner Gulf.

Wyndham Grand Novi Vinodolski Resort Reviews

Reviews

7.2

Good

6.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth the 7.2 rating
Giving this a 1 star overall, the bed was horribly thin and hard with the pillows being even thinner. The room was quite dated with no toiletries really offered, they didn't even have hand soap in the room. We ate at the dinner buffet which was also fairly limited for being a "buffet" and I got a terrible case of food poisoning I'm still not sure from what though but I felt the onslaught of the food poisoning before we even got back to our room immediately after. Overall this is not worth the medium high rating it has, the only reason we stayed there is because it was a last minute booking.
1-night trip
Verified Hotels.com guest review

6/10 Good

Megan, 4-night trip
Verified Expedia guest review

6/10 Good

ujwala, 3-night trip
Verified Expedia guest review

4/10 Fair

Unfortunately, our stay at this “5 star” resort was less than ideal. We were disappointed the second we stepped inside. As you walk around the property, you can see that general maintenance is not a priority to management. We arrived a few hours before check in and wanted to take advantage of the amenities, but the pool was cold and the hot tub lukewarm. When we were able to check in, we were told that we were given a complimentary upgrade to a room with a sea view, and were completely underwhelmed when we walked in. The second we opened the door, there was a strong odor that hit us, the wallpaper and amenities were outdated, and overall, not what we were expecting. We would have cancelled the reservation altogether but didn’t have a refund option.
Eldar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice place, it has an hotel and "an apartment" part. Property is huge, has multiple pools, private beach and access to public one. Some things are still closed but its ahuge place. AC works fine, service is good and polite. For me its a place to get back to.
Feodor, 4-night trip
Verified Hotels.com guest review

6/10 Good

Irina, 6-night trip
Verified Expedia guest review

6/10 Good

Very Dated. Room was very run down. Entire property very old nothing like the pictures that are online. Only great thing was the staff very nice and accommodating. There was nothing close to walk too and taxi service was not available so only restaurant was the one at the hotel, food was just okay
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

4/10 Fair

Pass on this place
For the price we expected it to be really nice. Seems the property was in need of repairs, paint etc. looked way nicer in the photos. Also we had lunch by the pool and it wasn’t anything terrific. My husband ordered a sandwich and it came with a chicken nugget inside of it! My kids could have made a better lunch.😂 Oh and they have chairs in the beach...plastic and mostly broken. Better to spend your hard earned money elsewhere!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best place.
Very good, comfortable hotel with many pools and sea beach.
Alexander, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

So much potential but needs work.
The apartments are super worn and furniture broken and stained. Kitchens are missing basic items like soap, sponge, dish towel, kettle, etc. The majority of the staff seems to be laCking in hospitality training - especially for what is considered a resort property. Many were dismissive and rude. Sad because there is so much potential. Wyndham recently purchased the property and promises a refresh soon. Great area. Amazing clean beaches.nice pools. Breakfast was great with many choices and decent quality.
kerry, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Quite a fantastic place to come, the complex is full of facilities to join, nevertheless service quality so something I couldn’t understand as a costumer that has been in many locations in the world. Room cleaning was not scheduled a per my knowledge, we had to continuously call reception for things like pillows, brooms, soap and towels. Then internet service was good the first day then intermittent, family not happy. On top of this, room furniture and other utilities just too basic. I think needs more attention from service management or maintenance department. Attention- location is fantastic but house service and conditions need an uplift
Bogdan, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Beaulifull view and swimming pools with acceptional water views
Ben, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Relaxing time at Wyndham Grand Novi Vinodolski
My family stayed at the resort for 8 nights and were very pleased with our stay and the service from the staff. The hotel offers a great range of facilities for the family from a children’s entertainment area, fully equipped gymnasium (one of the best I have experienced at any hotel or resort) and indoor salt water pools. We throughly enjoyed the variety and selection of food served at the main restaurant, breakfasts and evening meals. The accommodation itself was a two bedroom self contained unit with two bathrooms and kitchen near the beach front. It was a perfect for the family in terms of space and comfort. We thoroughly enjoyed our time at Wyndham Grand Novi Vinodolski and would be happy to return again. Thank you to the staff at the resort for making our holiday memorable.
ANDREW, 8-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Completely different than pictures. Staff unhelpful in finding a nicer room when I did make the complaint. Said all rooms are the same. Paid way too much money for what it’s worth. Standard of apartment is about a 2 to 3 star ...not worth 390 Euros per night. There is one buggy for transport around the resort. We were told that the kiddy area had dining options by reception soon check in only to go there and find out that the restaurant has not been open all year. Staff were rude and did not serve at bar when we had to wait for transport back to the room. The waitress said that she had an important order to attend and refused to give two drinks while we waited. All in all completely terrible experience and waste of money. There were a lot of other issues like ants all throughout the apartment, bath leak, phone not working, little tv where there was once a large hanging one on the wall with terrible reception and no offer to change rooms even though the resort was empty and the list just keeps going
2-night family trip
Verified Wotif guest review

10/10 Exceptional

The resort was out of this world. The staff was very helpful and very good English.
3-night family trip
Verified Expedia guest review

8/10 Very good

Eniko, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Great pools/beach, but rooms need updating
The hotel is in the perfect location to get away from everything, but also have access to some conveniences. The pools, spa, beach access, and bar staff (Marcus) are great! The rooms, however, REALLY need some updating, maintenance, and some deep cleaning. Like there were stains on the sofa and the grout on the tub needs to be replaced. I would go back after there is some updating. BUT as I said, the pools, spa and beach are amazing!
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Don't be fooled...
I booked this hotel/spa as a part of the birthday celebration for my wife. The main hotel, pools, spa and restaurants were very nice and received rave reviews from my spouse and children, but the family apartment (B6, Apt. 805) we stayed in on the complex was nowhere near a five star accommodation. Check-in is normally 4pm, but our room was not available for entry until 4:45pm. The woman at the front desk issued me a key for the room at 4pm, but when we arrived at the front door, the cleaning crew was still in the apartment. The cleaning women told us it would be another 30 minutes before the room was ready. My wife complained to the cleaning women that having us wait with three small children was unacceptable and the cleaning women replied that it wasn't her fault. When we were finally able to enter the apartment we were confronted with an incredibly strong smell (cleaning supplies used by the staff) and beds that weren't made properly. The apartment building/s is/are in need of an upgrade/fresh coat of paint. The furniture in the rooms is extremely outdated (old sofas and an old tube television with a broken remote). If the family apartments looked anything like the main hotel this would be a place we would return to yearly.
Verified Hotels.com guest review

6/10 Good

Disappointing customer service!!
The wifi worked about 10% of the time. It took 3 days to respond to getting our un-usable hair chair changed. We had booked a room with sea view and was assured that if the trees were not there, we would be able to see it!!! The hot water from the tap is more than adequate for tea and coffee, in fact, you would need to let it cool before you drink. Once again we were assured that because it was a mixer tap we just needed to position it to half way and all is fine. Our nearly four year old should be able to remember that, especially in the middle of the night after using the toilet! No she didn't!!! The children entertainers were nothing short of brilliant and their enthusiasm and energy are exactly what was needed. This for me saved us from leaving. The other was the non-refundable payment! When things go wrong and you make a complaint at the time to the hotel, you don't expect them to say "go back to the people who you booked the hotel with" you expect them to bend over backwards to make you want to come again. The apartments in Umag, previous to this stay bought us dinner when their cooker was faulty! 1. Get us a high chair when asked for. 2. Throw in breakfast to make up for lack of sea view 3. Show or get maintenance to sort out hot water 4. Wifi ? Could have been a 5 star review and would have got 2 if not for the children entertainers. We'll look elsewhere when back in that region next year.
Verified Hotels.com guest review

6/10 Good

Marco, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Ganska nedgånget hotell men har säkert varit jättefint en gång i tiden. Barnen tyckte det var bra med flera pooler och närheten till havet var ett stort pluss.
Sofia, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The beds are old , not confortable
maria, 2-night family trip
Verified Expedia guest review