In a vibrant shopping district, Palmetto Hotel offers a warm welcome with full breakfast and free in-room WiFi. Unwind after shopping sprees with concierge services, or stay connected at the computer station.
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
What's nearby
Bella Terra Mall - 5 min walk - 0.4 km
Casino Gran Almirante - 17 min walk - 1.5 km
Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
Catedral de Santiago - 3 min drive - 3.7 km
Estadio Cibao - 4 min drive - 4.6 km
Getting around
Santiago (STI-Cibao Intl.) - 22 min drive
Puerto Plata (POP-Gregorio Luperon Intl.) - 104 min drive
Airport shuttle (surcharge)
Restaurants
Foodtropolis - 5 min walk
Los Jefes Street Food - 8 min walk
Mr. Grilled - 5 min walk
Level Lounge - 6 min walk
KGB Bistro - 5 min walk
About this property
Palmetto Hotel
Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self-parking and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers love the helpful staff.
Languages
Spanish
At a glance
Hotel size
21 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free off-site parking within 7 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Water dispenser
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
Traditional architecture
Accessibility
Braille/raised signage
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Doorbell and phone notifications
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower/bath combination
Rainfall shower heads
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 4)
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros
Frequently asked questions
Does Palmetto Hotel offer free cancellation for a full refund?
Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palmetto Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palmetto Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Palmetto Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palmetto Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Palmetto Hotel?
No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.
What's the area around Palmetto Hotel like?
Palmetto Hotel is in Villa Olga, a short 17-minute walk from Casino Gran Almirante and 5 minutes' walk from Bella Terra Mall.
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Palmetto Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
Good Hotel
Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Edwin
Edwin, 1-night trip
8/10 Very good
29 November 2024
The hotel is located in the city center. Great location. Good, clean stay.
mildred
mildred, 1-night trip
8/10 Very good
28 November 2024
My stay at Palmetto is always enjoyable
Russell
Russell, 2-night trip
10/10 Exceptional
28 August 2024
Lovely staff, good breakfast, very clean, great location.
Jocelyn
Jocelyn, 8-night trip
8/10 Very good
29 August 2024
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Russell
Russell, 2-night trip
10/10 Exceptional
30 November 2024
Great value
Andre
Andre, 1-night trip
10/10 Exceptional
17 February 2024
Good place to stay
Cesar
Cesar, 3-night trip
10/10 Exceptional
9 December 2023
Very nice hotel and affordable
Reynaldo
Reynaldo, 1-night trip
10/10 Exceptional
29 July 2024
Very friendly and supportive staff.
Jocelyn
Jocelyn, 2-night trip
10/10 Exceptional
24 September 2024
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
JOVANKA
JOVANKA, 1-night trip
10/10 Exceptional
4 May 2024
The staff is very friendly and the hotel looks new.
Reiny
Reiny, 1-night trip
10/10 Exceptional
31 July 2024
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Jocelyn
Jocelyn, 2-night trip
10/10 Exceptional
6 August 2024
Very supportive staff
Jocelyn
Jocelyn, 2-night trip
10/10 Exceptional
22 May 2024
Good location
Louis
Louis, 1-night trip
8/10 Very good
10 September 2024
I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
ALI
ALI, 2-night trip
10/10 Exceptional
24 February 2024
Great Hotel for shorts periods and business trip
Jose
Jose, 3-night trip
10/10 Exceptional
19 September 2023
This is a small, comfortable and friendly hotel in a nice area at a excellent rate.
Verified traveller
7-night trip
8/10 Very good
15 February 2024
This is my go to Hotel when I visit Santiago, all the boxes are checked, as well as the great bang for your buck 👍
Russell
Russell, 1-night trip
4/10 Fair
24 October 2024
Never felt safe, would not recommend this place
LUIS
LUIS, 2-night trip
10/10 Exceptional
21 August 2023
Great place and cozy, breakfast was good, staff were friendly, I will return to this place whenever I’m in town
Arnold
Arnold, 1-night trip
8/10 Very good
18 December 2023
Affortable and Great location
The location is great at the center of the city if you are on a business trip. Very clean with good breakfast.
Juan Domingo
Juan Domingo, 1-night trip
8/10 Very good
30 June 2023
Nice staff and good service, specially at breakfast.
Carlos
Carlos, 1-night trip
8/10 Very good
19 June 2024
Perfect for a quick trip
Simple , nothing crazy but good enough for a quick trip
Ernesto Javier
Ernesto Javier, 2-night trip
6/10 Good
24 August 2024
It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stacia
Stacia, 1-night trip
8/10 Very good
19 August 2023
Reasonably priced, central location, clean room and staff were friendly