Relax on a private beach and let stress melt away with every wave. Unwind with cocktails by the pool or explore nearby Playacar Beach for more sun-kissed adventures.
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Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive
Escape to Hotel Riu Palace Riviera Maya - All Inclusive, an upscale retreat near Quinta Avenida. Soak up the sun on white sand beaches, enjoy a rejuvenating body scrub at Renova Spa or indulge in delicious Italian cuisine at one of six restaurants.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Connecting rooms available
Main amenities (12)
Daily housekeeping
On the beach
6 restaurants and 5 bars/lounges
Full-service spa
Outdoor pool
Nightclub
Free children's club
Health club
Sauna
Beach sunloungers
Beach towels
Children's pool
Feel at home (6)
Children's pool
Children's club (free)
Playground on-site
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
The current price is NZ$878
NZ$878
includes taxes & fees
22 Feb - 23 Feb
Room options
Available filters for rooms
Showing 39 of 39 rooms
View all photos for Junior Suite, Ocean View (B2C-US)
Junior Suite, Ocean View (B2C-US)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 2
1 King Bed
View all photos for Suite (U)
Suite (U)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
67 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, Ocean View (U)
Junior Suite, Ocean View (U)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, Ocean View (B2C-CA)
Junior Suite, Ocean View (B2C-CA)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite (Superior, L)
Junior Suite (Superior, L)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, 2 Bedrooms (Superior | U)
Junior Suite, 2 Bedrooms (Superior | U)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 8
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, 2 Bedrooms (U)
Junior Suite, 2 Bedrooms (U)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 8
2 Double Beds OR 1 King Bed
View all photos for Junior Suite (L)
Junior Suite (L)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Garden View (M)
Junior Suite, Garden View (M)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Ocean View (L)
Junior Suite, Ocean View (L)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
35 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite (M)
Junior Suite (M)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Clothes dryer
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Connecting Rooms (B2C-CA)
Junior Suite, Connecting Rooms (B2C-CA)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
Sleeps 8
1 King Bed OR 2 Double Beds
View all photos for Junior Suite, Connecting Rooms (Superior | B2C-CA)
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710
What's nearby
Playacar Beach - 8 min walk
Playacar Golf Club - 1 min drive
Quinta Avenida - 4 min drive
Playa del Carmen Maritime Terminal - 4 min drive
Playa del Carmen Main Beach - 8 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
Restaurants
Occidental Allegro - 4 min walk
Pool Bar - 11 min walk
Don Rafael - 2 min walk
Sports Bar Allegro Playacar - 4 min walk
Turquesa - 7 min walk
About this property
Hotel Riu Palace Riviera Maya - All Inclusive
At Hotel Riu Palace Riviera Maya - All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and sunloungers, plus you'll only be steps from Playacar Golf Club. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. Don Rafael, one of 6 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a nightclub and a free kid's club. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
460 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11:00 AM
6 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Local/corner shop
Children's games
What to do
On the beach
Beach volleyball
Kayaking
Sailing
Scuba diving
Snorkelling
Windsurfing
Shopping
Bike rentals nearby
Golf lessons nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach sunloungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2006
ATM/banking
Garden
Television in common areas
Health club
Adjacent to a golf course
An outdoor pool
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Art Deco architecture
Accessibility
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Rafael – This buffet restaurant serves breakfast, lunch and dinner.
Il Portico – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Yashima – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 33.94 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in
Frequently asked questions
Does Hotel Riu Palace Riviera Maya - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Riviera Maya - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Riu Palace Riviera Maya - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Riviera Maya - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Riviera Maya - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Riviera Maya - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Hotel Riu Palace Riviera Maya - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Riu Palace Riviera Maya - All Inclusive also has 5 bars, a nightclub and an outdoor pool, as well as a sauna, a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Riviera Maya - All Inclusive?
Yes, there are 6 on-site restaurants, featuring Italian cuisine.
Does Hotel Riu Palace Riviera Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Riviera Maya - All Inclusive like?
Hotel Riu Palace Riviera Maya - All Inclusive is a short 8-minute walk from Playacar Beach and 5 minutes' walk from Mayan Ruins of Playacar. The local area is walkable and popular for its beaches.
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Hotel Riu Palace Riviera Maya - All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 November 2024
Excellent place to stay
Aimee
Aimee, 3-night trip
8/10 Very good
18 November 2024
Enjoyed my stay will go again
Shadae
Shadae, 4-night trip
10/10 Exceptional
21 November 2024
It is a wonderfull plage to relax !!!
Israel Carmona
Israel Carmona, 3-night trip
10/10 Exceptional
16 November 2024
Great all inclusive
Victoria
Victoria, 2-night trip
10/10 Exceptional
20 November 2024
Very attentive and courteous staff. Food and services were great.
Shahram
Shahram, 7-night trip
10/10 Exceptional
18 November 2024
Gorgeous property! Perfect location
Jacqueline Di
Jacqueline Di, 7-night trip
10/10 Exceptional
2 November 2024
Very clean place, friendly and humble staff, excellent good food choices.
Varoujan
Varoujan, 6-night trip
10/10 Exceptional
17 November 2024
The property was beautiful and luxurious in every way. The views from every angle were spectacular and the food was absolutely scrumptious. I would definitely stay there again.
Ebony Elise
Ebony Elise, 4-night trip
10/10 Exceptional
11 November 2024
Resort was beautiful!!!
Food was amazing
Staff was extremely nice and helpful
House keeping awesome!!
Will definitely be back !
arturo
arturo, 6-night trip
10/10 Exceptional
8 November 2024
Loved everything I would go back again no doubt
Enrique
Enrique, 4-night trip
10/10 Exceptional
13 November 2024
We would definitely stay again. Beautiful beach and pools. Rooms were very nice, modern and confortbale. The service was stellar!
Rachelle
Rachelle, 6-night trip
10/10 Exceptional
6 November 2024
Great hotel for a family vacation. Close to town, shopping and other activities. The staff were kind and helpful. The hotel has a great list of activities for all.
Desiree Dawn
Desiree Dawn, 5-night trip
10/10 Exceptional
5 October 2024
One of the best resorts I have ever stayed at.
Ubaid
Ubaid, 4-night trip
10/10 Exceptional
24 September 2024
A great place to vacation..
Raynier
Raynier, 7-night trip
10/10 Exceptional
16 October 2024
It was a great place to stay with my kids. They enjoyed being there and the food was great!
Maria
Maria, 5-night trip
10/10 Exceptional
2 November 2024
Great place great service
Hector
Hector, 3-night trip
10/10 Exceptional
17 November 2024
The staff were very nice, friendly and very helpful. Clean atmosphere and some good menu options. Overall great experience should recommend to family and friends.
Katrina
Katrina, 4-night trip
10/10 Exceptional
28 October 2024
The property was beautiful and all the staff was amazing, especially Alberto and Emanuel from the entertainment team
Mary
Mary, 7-night trip
10/10 Exceptional
29 October 2024
This our second year to this resort it’s great we will be back next year God first
Enrique
Enrique, 7-night trip
10/10 Exceptional
29 October 2024
Amazing experience, will come back.
Olesya
Olesya, 4-night trip
10/10 Exceptional
31 October 2024
We loved our stay at RIU palace , the close proximity to 5th avenue and the other and the other RIU resorts. Breakfast was our best relaxing meal, we loved the Japanese restaurant evening buffet.
Terry
Terry, 7-night trip
10/10 Exceptional
15 November 2024
Staff and service were all wonderful. Our room was always cleaned spotless. Always had access to beach and pool loungers. Incredible for the price!
Kylie
Kylie, 5-night trip
8/10 Very good
26 September 2024
I loved my stay at Hotel Riu Palace Riviera Maya. The staff was amazing and so nice.
Michael
Michael, 4-night trip
10/10 Exceptional
16 September 2024
its quiet and easy access to the beach and pools.
Jesus Fernando
Jesus Fernando, 4-night trip
10/10 Exceptional
7 October 2024
Incredible service, one of the best stays I had at a Riu and have have stay in several different Rius.