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HOTEL illuster - Urban & Local

3.0 star property
Adventure Uster hotel with restaurant, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL illuster - Urban & Local

Lobby
Lobby sitting area
Garden views, serves breakfast, lunch and dinner
Terrace/patio
Mountain view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Spa
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television
The price is NZ$357
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Family Triple Room, 3 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Similar properties

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Hotel Tilia

Parking available
Free WiFi
Laundry facilities
Non-smoking
8.2 out of 10, Very good, (96)
The price is NZ$257
includes taxes & fees
1 Jan - 2 January 2025
Hotel Tilia
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About the area

Map
Zürichstrasse 14, Uster, ZH, 8610

What's nearby

  • Aathal Dinosaur Museum - 5 min drive - 4.5 km
  • Swiss National Museum - 18 min drive - 21.5 km
  • ETH Zurich - 19 min drive - 21.3 km
  • Zoo Zurich - 20 min drive - 21.0 km
  • Lindt & Sprüngli Chocolateria - 29 min drive - 29.2 km

Getting around

  • Zurich Airport (ZRH) - 26 min drive
  • Uster Station - 5 min walk
  • Nänikon-Greifensee Station - 5 min drive
  • Schwerzenbach Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Blaser's - ‬5 min walk
  • ‪Café Steiner Uster - ‬4 min walk
  • ‪Peking Garden China-Restaurant Take Away - ‬4 min walk
  • ‪Boulevard Restaurant Uster - ‬1 min walk

About this property

HOTEL illuster - Urban & Local

Take in the views from the rooftop terrace when you stay at HOTEL illuster - Urban & Local. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a fitness centre and a snack bar/deli are other highlights. Fellow travellers like the overall property condition.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 60 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 10:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered on-site self-parking (CHF 9 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Transfers

  • Airport shuttle from 6:30 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Discount at nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski equipment hire nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 2 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Fitness centre
  • Shopping centre on-site
  • Bike parking
  • Spa services
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating (climate-controlled)
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Ustaria – Overlooking the garden, this bar specialises in local cuisine and serves breakfast, lunch, dinner and light fare.
Ustaria Bar & Terrace – Overlooking the garden, this restaurant specialises in Regional cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 22 for adults and CHF 11 for children
  • Airport shuttle service is offered for an extra charge of CHF 80.00 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CHF 40.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Parking

  • Covered self-parking costs CHF 9 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

Does HOTEL illuster - Urban & Local offer free cancellation for a full refund?
Yes, HOTEL illuster - Urban & Local does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL illuster - Urban & Local?
Yes, pets are welcome, with a limit of 1 total. There's a charge of CHF 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at HOTEL illuster - Urban & Local?
Yes. Self-parking costs CHF 9 per night. Electric car charging is available.
Is an airport shuttle service offered by HOTEL illuster - Urban & Local?
Yes, an airport shuttle is available from 6:30 AM to 10:00 PM on request. The charge is CHF 80.00 per person one-way.
What are the check-in and check-out times at HOTEL illuster - Urban & Local?
Check-in start time: 2 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at HOTEL illuster - Urban & Local?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (19-min drive) and Swiss Casinos Pfaeffikon-Zurichsee (24-min drive) are both nearby.
What is there to do at HOTEL illuster - Urban & Local and nearby?
Have fun with activities such as fishing, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as a fitness centre, spa services and a garden.
Are there restaurants at or near HOTEL illuster - Urban & Local?
Yes, Ustaria offers local cuisine and garden views.
What's the area around HOTEL illuster - Urban & Local like?
HOTEL illuster - Urban & Local is in the heart of Uster, a short 5-minute walk from Uster Station and 9 minutes' walk from Uster Castle.

HOTEL illuster - Urban & Local Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Tomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and helpful staff!
Elizabeth, 4-night business trip
Verified Expedia guest review

8/10 Very good

Better to stay when not so hot out!
Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Lee Ann, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Rashid, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stelios, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
Verified Expedia guest review

10/10 Exceptional

Hanspeter, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

we will be back :) thanks
Robin, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

8/10 Very good

The reception and bar looks really fancy. Especially I would to thank to the receptionist Marie Terezie. She helped us a lot with complications regarding our reservation. The room is nice and big enough. Unfortunately there is only shower in the bathtub which I personally don't like. There is also no entertainment at the hotel ground floor - ping pong, table football. I understand it is a business hotel, but even business guests like to relax this way after work.
Jan, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Hoi Dominic, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the reception was quite friendly. I was on another trip to Germany before my stay in Illuster. She helped to keep my luggage befor I was back to Zurich. And the breakfast waitress even remembered my preference, bringing hot milk to me every morning instead of coffee. The breakfast is fruitful with scrambled eggs which is not easy to find with this price in Zurich(I had few business trips before and they only got cold boiled eggs). Room is clean, equipped with slippers which is also quite uncommon in Europe. I always bring my own. Very appreciated for this stay.
yuqian, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Janez, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

A functional and well managed hotel which is centrally situated for the town, near bus and train station. We arrived during a heatwave which was uncomfortable as the guest rooms had no air conditioning.
3-night romance trip
Verified Ebookers guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

Not at all a good hotel.. Hotel was shut after I had informed them of late arrival.. then after eventually calling a hotel emergency number the person I spoke to was both uncooperative and unsympathetic to our dilemma. NOT A GOOD EXPERIENCE and this property should be deleted from your list. Peter Behan
1-night romance trip
Verified Expedia guest review

8/10 Very good

Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel . Even though I arrived very late at night all information i needed was already sent to me via email. Very friendly staff
3-night trip
Verified Expedia guest review

8/10 Very good

Convenient hotel close to services. There for family reasons so fulfilled requirements.
Chris, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, clean hotel, well located and provides a good breakfast. The bathroom air extractor made some wind noise but nothing too bad.
Hughes, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Family Visit
We were visiting family who did not have room for us to stay and the Hotel provided the accomodation we needed very well
3-night trip
Verified Expedia guest review

8/10 Very good

Unfinished project?
We were looking for a hotel the day before we arrived in Zurich and didn't realize the price of hotels skyrocketed. In order to avoid to hefty price tag, we booked this hotel that is still expensive, but cheaper compared to those in downtown Zurich. Turns out we didn't actually save that much money at all, because the train ticket from Zurich main station to Uster (where the hotel is located at) is 11 euro per person one way... so if the primary focus of your trip is Zurich, do not recommend this hotel as the transportation cost can really add up. With that said, the hotel feels like an unfinished project that ran out of budget and had to be finished off hastily...The restaurant area is extremely well-done and ambitious, however, the ground floor entrance is just a large, empty space, which is pretty strange. The rooms, again, were very bare bone and the décor of the bathroom is cheap, again BIG departure from luxury of the restaurant area. Some issues with soundproofing as steps and neighbors' conversations can be overheard. On the other hand, the staff, especially the breakfast staff, are fantastic! And Uster is a quiet suburban area with a handful of good restaurant choice.
Juchen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Under construction
There are major construction projects going on in the hotel and around it. Just finding the parking garage you have to go through a construction site. The hotel is located in a great location with many restaurants nearby and close to the train station. With all the construction the noise still was not that bad.
Verified Expedia guest review