4/10 Fair
10 September 2024
I would never book here again. There wasn't one big issue but several issues that kept building.
1. They state that wi-fi isn't guaranteed and they mean it. We followed the directions to reset it but it didn't work. We reached out Thursday night & never heard back the entire weekend. We used our phones as hot spots but major carriers only had 1-2 bars of signal. If you need wi-fi stay somewhere that guarantees it.
2. We found shoulder blade length hair throughout despite none of us having long hair or any guest over. The box springs were moldy & stained. The caulking around the sink was worn out. There was sand/dirt throughout (yes, it's a beach town but this is far from the beach). There were random handprints on one of the beds, not ours, that make us wonder how long they had been there/not touched or cleaned.
3. The wrong address was provided & sent us to a private residence. We had to call to get the correct address.
4. Despite being very descriptive of the checkout process for everything else, they tell you to take out the trash but not where the dumpster is. We found a dumpster at the entrance of the complex but it was locked (if you don't take out the trash there's a fee).
5. There was no deadbolt on the unit. It was just the doorknob lock controlled by the keypad. There was no way to secure it beyond that like most hotels or airBNB.
6. It's a 10 minute drive to anything so be prepared to drive for everything.
Verified traveller
3-night family trip
Verified Hotels.com guest review