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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury resort with 3 restaurants, near Hakone Gora Park

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Hakone Resort and Spa

Room, 2 Single Beds, Mountain View | Mountain view
Lobby lounge
Room, 2 Single Beds (Tatami)
Exterior
Deluxe Room, 2 Single Beds (Dog Friendly)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Bar
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Hot tub
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$518
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 56.2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite

Regency, Executive Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 93 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Free extra futon mattress
  • 67 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Mountain View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Dog Friendly Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Dog Friendly Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds Tatami

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Twin Beds Tatami

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Regency Executive Twin Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Regency Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds

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Free parking
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (628)
The price is NZ$537
includes taxes & fees
10 Jan - 11 January 2025
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About the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 11 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Hakone Open Air Museum - 4 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Tokyo (NRT-Narita Intl.) - 162 min drive
  • Hakone Miyanoshita Station - 6 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 15 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Hyatt Regency Hakone Resort and Spa puts you a short five-minute drive from Hakone Kowakien Yunessun and Ōwakudani. Guests can visit the spa to be pampered with massages, aromatherapy or hydrotherapy, and Dining Room Western, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include a bar/lounge, a hot tub and a terrace. Fellow travellers love the helpful staff.

Languages

English, Japanese

At a glance

Hotel size

  • 80 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
  • Dinner is not included in the half board rate plan for children age 12 or younger.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Free train station shuttle from 10:00 AM to 6:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Bed rails

What to do

  • Hot springs

Working away

  • Meeting rooms
  • Conference space (1141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Dining Room Western – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Dining Room Sushi – This sushi bar specialises in sushi and only serves dinner. Reservations are required. Open daily.
Living Room – This lobby lounge only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4859 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Does Hyatt Regency Hakone Resort and Spa offer free cancellation for a full refund?
Yes, Hyatt Regency Hakone Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Hakone Resort and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Hakone Resort and Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hyatt Regency Hakone Resort and Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Regency Hakone Resort and Spa and nearby?
On-site recreation at Hyatt Regency Hakone Resort and Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Regency Hakone Resort and Spa also has a garden.
Are there restaurants at or near Hyatt Regency Hakone Resort and Spa?
Yes, there are 3 on-site restaurants, featuring French cuisine.
What's the area around Hyatt Regency Hakone Resort and Spa like?
Hyatt Regency Hakone Resort and Spa is a short 11-minute walk from Hakone Gora Park and 13 minutes' walk from Sengokuhara Onsen.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was very nice, but also had dinner there which was overpriced with terrible service. We would recommend the property and the room, but suggest you make plans to eat somewhere else.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Polo, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Masako, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Facility was overcrowded, service felt hurried, and did not feel luxurious for her price point.
Masako, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Charene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more.
Guy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

atsunori, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

polly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.
Eli, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great servce.
Nirosha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

eri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MISATO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Special place but expensive
Robert, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Naomi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

takuya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
Excellent Room for the family, breakfast was great. Location can be a bit remote but there is a free hotel shuttle service with limited time slots. Best to rent a car to get the full tour of the area.
Gary Chi Kit, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was pleasant overall. The onsen was enjoyable, but it didn't stand out significantly. It appeared that more foreign guests were visiting the hotel than locals, affecting the atmosphere slightly. Some of these guests seemed to lack awareness or showed a disregard for local social customs, which was disappointing and made the atmosphere a little unpleasant.
Matthew, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The spa and hot springs were fantastic!
Robert, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Our stay was incredible. Staff was ver attentive and accommodating. We hiked Mt. Fuji in one day. They were able to coordinate a 3am taxi pickup. The Onsen was incredible. Book here if you can!
Bart, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hania, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bethan, 1-night family trip
Verified Hotels.com guest review