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Petit Palace Plaza del Carmen

4.0 star property
City-center hotel, steps from Preciados Street

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Photo gallery for Petit Palace Plaza del Carmen

Reception
Quadruple Room, Balcony | View from room
Reception
Attic Room
Lobby sitting area
Petit Palace Plaza del Carmen offers a fantastic location, putting you a short five-minute walk from Gran Via and Puerta del Sol. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Calle de Alcalá and Plaza Mayor are within a short 10-minute walk. Public transportation is only a short walk: Gran Via Station is 4 minutes and Callao Station is 4 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is NZ$239
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Attic Room

Attic Room

Attic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Minibar
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Parking available
  • Free WiFi
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About the area

Map
Plaza del Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 3 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 18 min walk
  • El Retiro Park - 6 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Madrid (XOC-Atocha Train Station) - 26 min walk
  • Gran Via Station - 4 min walk
  • Callao Station - 4 min walk
  • Sol Station - 6 min walk

Restaurants

  • ‪Tapa Tapa Montera - ‬3 min walk
  • ‪C & Tapas - ‬4 min walk
  • ‪Dunkin´España - ‬3 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Petit Palace Plaza del Carmen

Petit Palace Plaza del Carmen offers a fantastic location, putting you a short five-minute walk from Gran Via and Puerta del Sol. Freebies such as WiFi and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. Also, Calle de Alcalá and Plaza Mayor are within a short 10-minute walk. Public transportation is only a short walk: Gran Via Station is 4 minutes and Callao Station is 4 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (EUR 25 per day; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per stay

Parking

  • Parking is available nearby and costs EUR 25 per day

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers central heating or air conditioning, depending on the season.

Also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

Does Petit Palace Plaza del Carmen offer free cancellation for a full refund?

Yes, Petit Palace Plaza del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Petit Palace Plaza del Carmen?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Petit Palace Plaza del Carmen?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Petit Palace Plaza del Carmen?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Petit Palace Plaza del Carmen?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min walk) is nearby.

What is there to do at Petit Palace Plaza del Carmen and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Petit Palace Plaza del Carmen like?

Petit Palace Plaza del Carmen is in Madrid Centro, a short 4-minute walk from Gran Via Station and 3 minutes' walk from Gran Via.

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Petit Palace Plaza del Carmen Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location
Mandip, 2-night trip

10/10 Exceptional

Quaint hotel on a quiet plaza (when construction isn't going on) very close to the hustle and bustle of la Gran Via and Sol. Lovely staff!
Julia, 3-night trip

8/10 Very good

Clean rooms, helpful staff, great location.
3-night trip

10/10 Exceptional

Great location, great hotel : Sandra was excellent
Nick, 2-night trip

10/10 Exceptional

Great facility everything very clean and the breakfast 5 stars.
Basilio, 3-night trip

10/10 Exceptional

Fabulous!
Some building work taking place in the Plaza, but that did not detract from a lovely stay in this hotel. Location is perfect. Well recommended!
Stephen, 2-night trip

10/10 Exceptional

It is a lovely hotel. Well located. Staff are all very friendly and helpful. Would stay again.
Brian, 2-night trip

6/10 Good

No sleep
First floors room with balcony and a restaurant under my balcony no air conditioning so we have to open de door of the balcony and been 2 nights without sleep
Jackeline, 2-night trip

6/10 Good

This is a 3 star hotel!
Definitely not a 4 star hotel. The room was tiny, not enough space to open our suitcase. Location is great, close to the Gran Via. I prefer hotel Barcelo, down the street.
Fathia, 2-night trip

10/10 Exceptional

Good service, clean rooms. Perfect location. Good value.
Oliver, 2-night trip

8/10 Very good

Great location, staff are friendly, just a little noisy at night
YARIEL DOMINGUEZ, 6-night trip

10/10 Exceptional

A quiet boutique hotel in a fantastic location. The beds are comfortable and the shower very modern. European size room but has everything efficiently organized. Friendly, helpful staff and a wonderful breakfast.
Joan, 5-night trip

10/10 Exceptional

Very good staff
Ian, 4-night trip

10/10 Exceptional

Perfect
HENRI, 3-night trip

10/10 Exceptional

Excellent
ROHIT, 2-night trip

10/10 Exceptional

Next building is under construction, but should be finish next week. Beside that hotel is in a good and centric area
Juan, 1-night trip

10/10 Exceptional

Absolutely awesome stay. Small boutique hotel, walking distance to everything. Strong wifi, awesome shower, excellent breakfast. Local (very affordable) restaurant downstairs and open late. Pizza was very good and beer is cheap. The only negative is the pack of bums that camp outside the Plaza del Carmen work zone smoking and drinking all night long. They’re loud at times but not much the hotel can do.
James, 3-night trip

4/10 Fair

Too noisy and small
Juan Carlos, 3-night trip

10/10 Exceptional

Everything
Leticia, 6-night trip

6/10 Good

The stay was good. The worst part is the property doesn't have parking and you have to park in a public parking that charges you 36 euros per day, and with the hotel discount, it becomes 26 euros per day. The AC of the room was not working properly, and the keys for the room had to be redone every time because it loses the magnet. For the rest, the stay was fine.
Edel, 2-night trip

8/10 Very good

It is very cute and the location is perfect. Did not like that we were in room 407 and we were four people. The room is for very short people as it is an attic. Very uncomfortable room with poor lighting. Nothing like the pictures and the AC does not work too well so it was very warm in the room.
Margie, 3-night trip

6/10 Good

When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Autumn, 3-night trip

6/10 Good

property was well located. Even though Plaza del Carmen is under construction the area is great. All was well until I entered the bathroom in the room. I realize they try to squeeze dimension to the max but entering the shower with 1 ft clearance from the toilet was ridiculous for a person 1'81m or 5'11". Furthermore, thew shower head was broken so water wet everywhere. It reminded me of a lawn sprinkler wetting the entire bathroom. Having to use all the towels to dry the bathroom killed the theory of eco-friendly theme they project. We had to change 6 towels daily. A real pity because the staff was great.

6/10 Good

Regular
La habitación fue muy incómoda para dos personas altas; ya que, nos tocó cuidarnos de no pegarnos en la cabeza porque el cuarto estaba en el ático. Por lo mismo la ventilación del baño no existe toda la humedad se guarda y hay una ventana pequeña. El hotel no cuenta con estacionamiento OJO se debe dejar en un parking público (el “descuento” que te hace el hotel no vale la pena es por día y te descuentan muy poco) y nos tocó la pésima suerte que la plaza del Carmen está en restauración. Se les mandó msg al hotel para preguntar cómo ingresar al estacionamiento no contestaron para mí la atención al cliente deficiente. No recomí el hotel fue caro y no cumple con los servicios que el buscador te recomienda. La zona es complicada si llevan auto ni adentrarse porque también los peatones no permiten uno pueda cruzar, fue muy complicado el hospedaje. En general la tarifa muy alto para lo poco que ofrecen.
Ana Lorena, 3-night trip

10/10 Exceptional

Wiwi, 1-night trip