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NH Collection Andorra Palome

4.0 star property
Arinsal hotel with restaurant and bar/lounge

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Photo gallery for NH Collection Andorra Palome

Restaurant
Junior Suite
Reception
Front of property
Superior Room, Terrace
NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Non-smoking
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$193
includes taxes & fees
16 Jun - 17 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Suite (View)

Suite (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 23.37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View)

Premium Room (View)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • Vallnord Ski Area - 3 min drive - 2.8 km
  • Arinsal Ski Lift - 3 min drive - 3.1 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.3 km
  • Caldea Spa - 10 min drive - 9.1 km
  • Pyrenees Andorra Shopping Centre - 10 min drive - 9.2 km

Getting around

  • La Seu d'Urgell (LEU) - 59 min drive
  • Blagnac Airport (TLS) - 171 min drive
  • Barcelona El Prat Airport (BCN) - 179 min drive
  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • Porté-Puymorens Station - 64 min drive
  • Burton's Station - 66 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Cafe Don Piacere - ‬3 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

Catalan, English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 34 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Uncovered on-site self-parking (EUR 15 per day)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
ROOM

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

ÉMO – On-site restaurant.
Bar – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 to 22 per person

Parking

  • Uncovered self-parking costs EUR 15 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay

Also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal
HELP_OUTLINE

Frequently asked questions

Does NH Collection Andorra Palome offer free cancellation for a full refund?

Yes, NH Collection Andorra Palome does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Andorra Palome?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at NH Collection Andorra Palome?

Yes. Self-parking costs EUR 15 per day. Electric car charging is available.

What are the check-in and check-out times at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at NH Collection Andorra Palome and nearby?

NH Collection Andorra Palome has a fitness centre and a garden.

Are there restaurants at or near NH Collection Andorra Palome?

Yes, there's an on-site restaurant, ÉMO.

What's the area around NH Collection Andorra Palome like?

NH Collection Andorra Palome is a short 13-minute walk from Comapedrosa Highlands Trail and 13 minutes' walk from Els Orriols Ski Lift.

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NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
1-night trip

10/10

Receptionist was just lovely and very helpful.
1-night trip

10/10

Everything was perfect.
2-night trip

10/10

I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
1-night trip

10/10

Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
2-night trip

10/10

Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
1-night trip

4/10

Awful
1-night trip

10/10

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
5-night trip

6/10

Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
7-night trip

8/10

They charge the parking separately and its not cheap
3-night trip

10/10

1-night trip

10/10

la verdad la entrada fue fantástica, el recepcionista fabulosos
2-night trip

10/10

1-night trip

8/10

2-night trip

10/10

Excellent
1-night trip

8/10

lovely breakfast buffet
4-night trip

10/10

Yksi parhaista hotelli kokemuksista. Palvelu oli erinomaista, henkilökunta ystävällistä ja kaikki toimii. Erinomainen aamupala/ illallinen ravintolassa.
6-night trip

8/10

Bon rapport qualité prix
1-night trip

10/10

Muy buena estadia Personal muy amable y profesional
5-night trip

10/10

Hotel incrível ! Adorei tudo ! Super indico
Quarto limpo, banheiro excelente
2-night trip

8/10

2-night trip

8/10

1-night trip

8/10

bonita suite
1-night trip

10/10

1-night trip

10/10

Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
2-night trip