This property accepts credit cards. Cash is not accepted.
Also known as
Americas Best Value Inn Hotel Salem
Americas Best Value Inn Salem
Americas Best Value Salem
Capital Inn and Suites Hotel
Capital Inn and Suites Salem
Capital Inn and Suites Hotel Salem
Frequently asked questions
Does Capital Inn and Suites offer free cancellation for a full refund?
Yes, Capital Inn and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Capital Inn and Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Capital Inn and Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Capital Inn and Suites?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is 11 AM.
What's the area around Capital Inn and Suites like?
Capital Inn and Suites puts you in North East Salem, in the heart of Salem. Popular attractions include Oregon State Fairgrounds Pavilion, which is 3 minutes away by car.
Capital Inn and Suites Reviews
Reviews
4.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.8/10
Cleanliness
5.4/10
Staff & service
4.4/10
Amenities
4.2/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
6/10 Good
12 March 2023
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 March 2023
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2023
Wonderful
Understanding staff! Very quick to dive problems too!
Jenalyn
Jenalyn, 1-night business trip
Verified Expedia guest review
2/10 Poor
7 March 2023
Alba
Alba, 1-night trip
Verified Expedia guest review
8/10 Very good
5 March 2023
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 March 2023
Great Hotel
The Hotel was clean there doing some remodeling and fixing or replacing worn, broken or old items in the rooms. Very friendly staff right now it’s all basic no thrills but I herd they will have them in the near future it was very comfortable sleeping and I can’t wait to stay again. They have a microwave and a fridge in the room and for what you pay for each other motels or hotels wouldn’t have those so overall it was a great stay, and I will be staying there again.
DONITA
DONITA, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 March 2023
👎
Steven
Steven, 1-night romance trip
Verified Expedia guest review
2/10 Poor
26 February 2023
jesse
jesse, 1-night trip
Verified Expedia guest review
6/10 Good
26 February 2023
Karen
Karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 February 2023
Under renovation - haven't hit their stride yet
This hotel is under renovation - from the lobby to the rooms. Everything seems half-finished, like when you hire your unemployed brother to do a kitchen remodel. There were new carpets and flooring in my room, but no molding it had an unfinished look. The beat up furniture didn't meet the standard of the new floors. I'm hoping furniture replacement is on the agenda. This hotel might be fine in six month. For now it's a work in progress. It also had an unwelcoming vibe. There were signs taped up with rules about how many people can ride in the elevator, or which credit cards they wouldn't accept (the list was long), or whether you could have visitors in your room. It had a "stay off of my lawn" feel to it. The staff were friendly and helpful but the property has a long way to go.
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 February 2023
Jessika
Jessika, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 February 2023
Super GHETTO and nasty. Bath faucet stuck out of the wall at least 2 inches. Sink was clogged. Mold in the ceiling. Finger and hand prints on the headboard as well as bathroom mirror. Microwave and fridge, but no coffee pot. No breakfast or even coffee offered in the lobby.
Dirty room, dirty hallways. Dirty elevator. Garbage outside in the parking lot. Just gross.
Jennifer
Jennifer, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 February 2023
Sondra
Sondra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 February 2023
Anne
Anne, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 February 2023
Amazing
Elisabeth
Elisabeth, 2-night family trip
Verified Expedia guest review
2/10 Poor
4 February 2023
I had to request a different room 3 times due to unknown substances dripping down the walls, stuff smeared on the windows, and hair in the sheets. I took pictures of the things i am talking about. I ended up leaving and staying elsewhere after the 3rd room change. I tried to get my money back and told them i am not staying there showing them the obvious cleanliness issues but the wouldn't refund my money.
Jennifer
Jennifer, 1-night business trip
Verified Expedia guest review
2/10 Poor
4 February 2023
Very run down, The rooms are in bad shape, broken/missing appliance's, graffiti in the rooms, plaster on the walls crumbling in places. WiFi is there but an extremely weak signal. It doesn't reach into the rooms, just really the main lobby and into some of the hallways. Be prepared to be nearly frisked every time you enter. Don't know if its for safety? Or to keep none guests out. Very strict policy on visitors. No visitors or risk losing your room. either way its not reassuring.
Casey
Verified Travelocity guest review
6/10 Good
3 February 2023
Kirk
Kirk, 1-night trip
Verified Expedia guest review
8/10 Very good
3 February 2023
Elisha
Elisha, 1-night trip
Verified Expedia guest review
2/10 Poor
28 January 2023
What I didn't like was the manners of the morning staff to accuse me of smoking in my room and I hadn't been I'll never go back to that toilet ever again
Peter
Peter, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 January 2023
Charlie
Charlie, 1-night trip
Verified Expedia guest review
2/10 Poor
22 January 2023
Wes
Wes, 1-night trip
Verified Expedia guest review
8/10 Very good
18 January 2023
Philip
Philip, 7-night trip
Verified Hotels.com guest review
4/10 Fair
29 December 2022
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2022
It was good we will continue to stay there they only need to fix the elevator