Guests
All properties in Jakarta, Special Capital Region of Jakarta, Indonesia

The Ritz-Carlton Jakarta, Pacific Place

Luxury hotel with full-service spa, connected to a shopping center, near Kidzania

  • Free WiFi and free parking
From
NZ$369

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 55.
1 / 55Outdoor Pool
Jalan Jendral Sudirman Kav 52-53, Jakarta, 12190, Jakarta, Indonesia
9.6.Exceptional.
  • Staffnya sangat ramah.. kami merayakan anniversary dan diberikan dekorasi.. its so…

    May 9, 2021

  • 코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해…

    May 5, 2021

See all 60 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • 1 outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (surcharge)
  • Refrigerator

What’s around

  • Kidzania - 2 min walk
  • Pacific Place - 6 min walk
  • Gelora Bung Karno Stadium - 24 min walk
  • Plaza Senayan - 28 min walk
  • Plaza Indonesia - 2.6 mi / 4.2 km
  • Grand Indonesia - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Suite, 1 Bedroom, Non Smoking, Corner
  • Club Room, 1 King Bed, Non Smoking (Deluxe Grand)
  • Club Room, 1 King Bed, Non Smoking, Corner (Executive Grand)
  • Ritz-Carlton Guest Room, Club Level

What’s around

Landmarks

  • Kidzania - 2 min walk
  • Pacific Place - 6 min walk
  • Gelora Bung Karno Stadium - 24 min walk
  • Plaza Senayan - 28 min walk
  • Plaza Indonesia - 2.6 mi / 4.2 km
  • Grand Indonesia - 2.6 mi / 4.2 km
  • National Monument - 5.4 mi / 8.7 km
  • Taman Mini Indonesia Indah - 9.8 mi / 15.7 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 22 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 11 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta Tanah Abang Station - 6 min drive
  • BNI City Station - 6 min drive
  • Stasiun MRT - Setiabudi - 30 min walk
map
See on map
Jalan Jendral Sudirman Kav 52-53, Jakarta, 12190, Jakarta, Indonesia

At a glance

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 6 per day)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1
  • Pool umbrellas
  • Health club
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 38750
  • Conference space size (meters) - 3600
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • Dutch
  • English
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 46-inch LED TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

PASOLA Jakarta - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 24 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 60.0 per day
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Valet parking costs USD 6 per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

Also known as

  • Jakarta Ritz-Carlton Pacific Place
  • Ritz-Carlton Pacific Place Jakarta
  • Ritz-Carlton Jakarta Pacific Place Hotel
  • The Ritz Carlton Jakarta Pacific Place
  • The Ritz-Carlton Jakarta, Pacific Place Hotel
  • The Ritz-Carlton Jakarta, Pacific Place Jakarta
  • The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta
  • Pacific Place Jakarta Ritz-Carlton
  • Ritz-Carlton Jakarta Pacific
  • Ritz-Carlton Jakarta Pacific Place
  • Ritz-Carlton Pacific
  • Ritz-Carlton Pacific Jakarta
  • Ritz-Carlton Pacific Place
  • Ritz-Carlton Pacific Place Hotel
  • Ritz-Carlton Pacific Place Hotel Jakarta

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, PASOLA Jakarta. Nearby restaurants include Cork & Screw Pacific Place (3-min walk), Bibigo (4-min walk), and Fish & Co. (4-min walk).
  • The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Awesome place to stay, food is great. Best area in Jakarta.

    2 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.

    Mats, 1 night trip, Mar 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly and helpful staff convenient location

    2 night business trip, Feb 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Perfect Hotel fo Business, Not for family.

    Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)

    BRAHMANA, 2 night family trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional sta

    1 night business trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    big spacious rooms, excellent service

    1 night trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We very thank full for best service but shower room not clean at tile corner & also for carpet have alot spotted , another thing are best

    F KRISTINA, 1 night romance trip, Oct 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is amazing, especially the services of all staff are perfect, speck good English, polite, caring and so friendly. I must comeback next time.

    CHI YEUNG, 2 night business trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was wonderful and the check in process was very smooth and efficient. We were celebrating one of our birthdays and they decorated the room with balloons and we also got a birthday cake and some chocolate. The staff at Ritz were amazing in carrying out their work and including personal touches to it. Our concierge, Naomi was professional and accommodating during our interactions with her online and in person. She even left us a note and a parting gift on our last night there. The housekeepers were also lovely and did their job really well. Two of them, Tantan and Putra, also a left note to welcome us on our first day there. On the last night, Wayan prepared a bath with a vase of roses to help us relax. Overall, the service and people at Ritz were wonderful and really made a good lasting impression on us. Looking forward to staying with you in the future.

    3 night family trip, Sep 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Happy Family bonding day

    Great hotel to stay ...👍👍👍👍👍 Friendly staff ...💖 Do not worry to be hungry .... continue food service from morning ti night 👍 Beside hotel building is Jakarta HardRock Below hotel plenty luxury shop ...

    SAHAD, 1 night family trip, Aug 2, 2019

    Verified Hotels.com guest review

See all 60 reviews