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Melbourne Ardenlea Hotel

3.0 star property
Shanklin hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melbourne Ardenlea Hotel

Exterior
Indoor pool
Flat-screen TV
Flat-screen TV
Triple Room

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Internet access
    Internet access
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Room service
  • Meeting rooms
  • Terrace
  • Garden
  • Front desk safe
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room (2+1 3 people)

Family Room (2+1 3 people)

Family Room (2+1 3 people)

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
Bourne Hall Country Hotel
Pool
Free breakfast
Free parking
Free WiFi
8.4 out of 10, Very good, (5)
Bourne Hall Country Hotel
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About the area

Map
4-6 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Theatre - 5 min walk - 0.5 km
  • Shanklin Beach - 5 min walk - 0.5 km
  • Shanklin Old Village - 6 min walk - 0.5 km
  • Isle of Wight Zoo - 9 min drive - 5.9 km

Getting around

  • Southampton (SOU) - 100 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 134 min drive
  • Sandown Station - 9 min drive
  • Shanklin Station - 11 min walk
  • Lake Station - 28 min walk

Restaurants

  • ‪Shanklin Chine - ‬7 min walk
  • ‪Laburnum Cottage Tea Rooms - ‬6 min walk
  • ‪Fishermans Cottage - ‬5 min walk
  • ‪The Copper Kettle - ‬7 min walk
  • ‪The Crab - ‬5 min walk

About this property

Melbourne Ardenlea Hotel

Enjoy your visit to Shanklin with a stay at Melbourne Ardenlea Hotel. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in British cuisine.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 7.75 per person

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Melbourne-Ardenlea
Melbourne-Ardenlea Hotel
Melbourne-Ardenlea Hotel Shanklin
Melbourne-Ardenlea Shanklin
Melbourne - Ardenlea Hotel Shanklin, Isle Of Wight
Melbourne Ardenlea Shanklin
Melbourne Ardenlea Hotel Hotel
Melbourne Ardenlea Hotel Shanklin
Melbourne Ardenlea Hotel Hotel Shanklin

Frequently asked questions

Does Melbourne Ardenlea Hotel offer free cancellation for a full refund?
Yes, Melbourne Ardenlea Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melbourne Ardenlea Hotel?
Yes, there's an indoor pool.
Are pets allowed at Melbourne Ardenlea Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Melbourne Ardenlea Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Melbourne Ardenlea Hotel?
Check-in start time: 3:00 PM; check-in end time: 10 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Melbourne Ardenlea Hotel and nearby?
Melbourne Ardenlea Hotel has an indoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Melbourne Ardenlea Hotel?
Yes, there's an on-site restaurant that offers British cuisine.
What's the area around Melbourne Ardenlea Hotel like?
Melbourne Ardenlea Hotel is a short 4-minute walk from Shanklin Chine and 5 minutes' walk from Shanklin Beach.

Melbourne Ardenlea Hotel Reviews

Reviews

5.6

6.4/10

Cleanliness

6.4/10

Staff & service

3.4/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

Horrendous
Awful, DO NOT GO TO THIS HOTEL. No hot water for our entire stay, no towels, no staff, guests were going into the kitchen to get things for breakfast as no staff on site. No light bulbs in the lights, bar not open again no staff on site, shabby on the outside and decor 20+ old.
Matt, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I enjoyed the large pool even though the lights didn't work and the showers were not working, and the sauna was not working. The place was disgusting dirty. I asked for the bathroom to be cleaned and they sent a cleaner but they did not clean the bathroom, just poured some cleaner in the toilet. The lifts were broken, there wasn't any bedside lamps, the radiator was broken and we couldn't turn off the heater. There wasn't any breakfast available by the time we got there. Breakfast was sliced bread, single boxed cereal and an urn of hot water with sachets of coffee and tea. There wasn't any soya milk as I cannot have milk and there wasn't any cups left for a cup of coffee.
Susan, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Totally poor
Very poor no cooked meals available no bar service bed linen not changed for three days no room service
brian, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely awful. I don't even know where to start to be honest it needs to close down....
JOSEPH, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Cheap
Needs money spent on it, it has so much potential. We would not stay here again unless it drastically improves.The only good thing about this place is the staff.
Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Our stay
Done a last minute booking. We got there and was told that the room we had booked was already occupied. They found another room for us. They apologised for the mess in the stairways as they are decorating, that’s understandable. We were then told that there was only continental breakfast as the restaurant is also being redecorated. The breakfast bar was still on show, nothing was covered over and it was near the entrance. When we got to our room the door wouldn’t lock at all. The balcony door was padlocked shut as they said they has lost the key for it. The room was very dated, the bathroom was dirty with spiders everywhere, couldn’t change from shower mode to taps for bath. The tv remote was held together with a bit of old paper and tape. Was absolutely disgusted with the room. Was nothing like the pictures they show to advertise the place. We ended up leaving and finding somewhere cleaner and more comfortable to stay
Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nigel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Isle of Wight.
santanu, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Limited parking, about 12 spaces for 55 rooms, we had to park outside! Property needs lot of work, specially in the rooms! And needs to be clean more often. We stayed 2 nights! Second night, We found the room as we left it, they did not do the rooms, bed was not done, toilet was not done, tea, coffee and milk was not replaced! Bed and pillows needs to be replaced, they are quite old and we had not had a nice sleep, windows do not close properly. Breakfast: we had to look each mug to find a clean one, bread had mold.
JAIME, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Property was not as advertised . Rooms were cold and cudnt get WiFi in my room
2-night trip with friends
Verified Expedia guest review

6/10 Good

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

staff excellent room very comfortable would stay again
sue, 2-night trip
Verified Expedia guest review

6/10 Good

alan was outstanding and very helpful with all are requirements
2-night trip
Verified Expedia guest review

6/10 Good

Don’t believe the poor reviews!
This is a perfectly decent hotel for the price. Yes, it’s a bit tired and in need of refurbishment, but if you want that kind of hotel then you need to spend more and go to The Havelock next door. Our room was perfectly clean and quiet, breakfast was delicious and all the staff we encountered were lovely.
P, 1-night trip
Verified Expedia guest review

8/10 Very good

Family stay
Fun family trip to Isle of Wight.. Nice swim in the pool and table service breakfast. Evening entertainment and friendly staff..free Parking and good location. Thanks
Duncan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel decor out dated cleanliness poor no hot water some days breakfast poor
5-night trip
Verified Expedia guest review

2/10 Poor

Filthy and run down
Pictures are a lie, the place is dirty, uncared for and have incompetent management they are a disgrace to the isle of Wight and should be shut down.
Bella, 3-night trip
Verified Expedia guest review

6/10 Good

Nice hotel which was close to everything
Room was lovely and very clean. Food was excellent as was the service at breakfast. I couldn't connect to the WiFi which was disappointing. I found most of the staff were lovely and very helpful. I would of scored higher except for on one of the days after they had finished cleaning they left my door open. I presume they had gone to replace bath towel and had been interrupted as this was not in my room when i went back. Luckily i was back to change at 5 o'clock otherwise my room would of been unlocked all evening with all my personal belongings in it. When i went to check why it was open i felt the person behind the desk wasnt pleasant about it and just said I must of left it open when i cleaned the rooms about an hour ago. The place was full and had i not come back early anyone could of entered my room and taken anything they wanted. I felt quite nervous going into the room. They had also opened the window and left it open which if I had wanted it open with all my things in it I would of left it opened myself before i left the room.
Sandra, 3-night trip
Verified Expedia guest review

6/10 Good

Will be better
Not long been taken over and not up to scratch yet. Lots of little niggles that stop it getting g more marks. We did enjoy our stay but can’t at the moment recommend . Feel it will be much better in a few months. They tried very hard to get things right
TtornN, 4-night trip
Verified Expedia guest review

8/10 Very good

The Hotel staff were very pleasant and helpful.
7-night trip
Verified Expedia guest review

6/10 Good

Short Cricket Tour/Reunion
About 20 old friends choose this Hotel for a short Cricket Tour/Reunion , rooms were ok but in general the place looked very tired , the bar and I say that loosely , continually ran out of certain drinks and at one point even ice ! The breakfast was woeful , slow service , again kept running out of certain items , I have to remember we did not pay a lot of money but this was still way short of the expected standard I would expect . I would say that the pool was nice , very warm and one of the staff in particular , Chelsey was very good , lovely personality and tried her very best to solve our ongoingg issues , overall we had a good time but I doubt we will be choosing this Hotel when planning our return trip next year .
Abbo, 4-night trip
Verified Expedia guest review

4/10 Fair

Needs major refurbishment & new management!
First stayed in the hotel 6 years ago with wife and kids and since then kids have pestered us to return. Sadly the magnificent pool can't make up for the hotel's many faults. The hotel appears to have undergone an ownership/management change since our previous visit and not for the better! :-( Family room was a good size with 2 separate bedrooms and decent sized bathroom. Bed was comfortable, but like most of the hotel, room was very dated and in much need of loving restoration starting with some fresh paint and replacing broken windows! Breakfast was tasty, but hotel's description of "Full English" needs reviewing as portion sizes were at best stingey. Dining room staff were hard working and friendly, no problems with them whatsoever! The hotel's pool is it's main draw and saving grace... that's when your allowed to use it. I would describe trying to gain access to the pool at times as like asking your very tight friend who is on a water meter for a glass of water! Staff gave conflicting information as to when it was available and despite being told on several occasions it was open all day between 10am and 10pm, however this clearly was not the case as it was locked and unavailable for most of our stay, on the rare occasions it was open, we were made to feel guilty for using it, The hot tub has been sealed up with no sign of it ever being restored to working order. Front of house staff were not the friendliest, particularly helpful or approachable. Hotel needs major refurb!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

It's inexpensive and you get what you pay for. That's not a criticism just a statement of fact so if you're looking for luxury this wouldn't be for you. However its in a good location for access to the beach and town. Polite and friendly staff. The hotel is clean an breakfast was good. In need of modernisation and maintenance. We had a pleasant stay and would use this hotel again.
3-night trip
Verified Expedia guest review

6/10 Good

Island retreat
My stay was somewhat like a Fawlty Towers experience in some respects, but with excellent customer service from all members of staff.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review