Hilton Branson Convention Center, Branson, United States of America

Overall the Hilton is nice... the housekeeping staff is not good ... more training!... they missed our room 2 times.. (and forgot to refill numerous items.).. after informing the front desk and the staff on the floor...However the after hour staff that brought items to our room was excellent! The valet service was amazing!

Upon checking our reservations were messed up. Had us for one night and not two. Was supposed to get called when room ready but waited 4 hours and no call. Checked with front desk staff and it was overlooked to notify us when ready. Once in room, no remote for tv. Tried to call front desk numerous times and got no answer. Finally went doe to front desk and they sent someone up to room with remote. Tried watching a show on tv and the tv lost signal and only had a couple channels that we were able to watch without signal going out. Shower drain did not drain well. On day two I double checked at front desk to make sure our reservation was fixed for our second night and was assured it was. When we got back to the hotel after being out and about we tried to get in room and was locked out due t and our keys would not unlock our door. Had to go back down to the desk to get it fixed. I was somewhat disappointed.

They forgot to make our room one night

We loved the outdoor pool and how close it is to walk most places i.e. the Landing and places to eat. Overall it was a good experience. Only thing we had not planned for was paying for parking daily to stay here. Not the worst thing in the world. That may have been our fault in not realizing that when booking. Once again, was a fun weekend stay.