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All properties in Veracruz, Veracruz, Mexico
1 room, 2 adults

Hotel Imperial

3-star3 stars
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700, Mexico

City-center hotel, steps from Zocalo
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

See more

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Great location and awesome staff. We will definitely stay here againNov 23, 2019
  • Hotel was ok. But a bit outdated. Location is greatJul 7, 2019

Hotel Imperial

from NZ$56
  • Standard Room, 2 Double Beds
  • Junior Suite
  • Presidential Suite, City View

What’s around Hotel Imperial

Landmarks

  • In Old Town Veracruz
  • Zocalo - 2 min walk
  • Veracruz Harbour - 11 min walk
  • Veracruz Aquarium - 29 min walk
  • Veracruz Cathedral - 2 min walk
  • Naval Historical Museum - 5 min walk
  • City Museum - 5 min walk
  • Monument to the Veracruz Heros - 6 min walk

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 13 min drive
  • Veracruz Central Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
  • Water dispenser
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1794
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Imperial’s small print

Also known as

  • Hotel Imperial Veracruz
  • Hotel Imperial Hotel
  • Hotel Imperial Veracruz
  • Imperial Veracruz
  • Collection O Hotel Imperial
  • Hotel Imperial Hotel Veracruz

Policies

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Imperial

  • Is Collection O Hotel Imperial currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Collection O Hotel Imperial?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Collection O Hotel Imperial?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Collection O Hotel Imperial?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Collection O Hotel Imperial?
    You can check in from 3:00 PM - 9:30 PM. Check-out time is noon.
  • Are there restaurants at or near Collection O Hotel Imperial?
    Yes. Nearby restaurants include Cafe de la parroquia (4-min walk), Guang Sheng (5-min walk), and Los Canarios (6-min walk).

Recent reviews

Very good 8.2 From 52 reviews

Poor 2.0
Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Jose, us3 night trip
Very good 8.0
The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
us1 night trip
Very good 8.0
Wonderful
For the price it is very good
us3 night trip with friends
Exceptional 10.0
Súper recomendado,buenas instalaciones y personal muy amable y capacitado
Caroline, mx1 night family trip
Exceptional 10.0
Muy bonito, cómodo y fresco Hotel, volvería a regresar 😊
mx4 night family trip
Exceptional 10.0
Muy recomendable
Un hotel familiar y con buena atención del personal. Lo recomiendo
Miguel Angel, mx1 night family trip
Very good 8.0
Excelente ubicación.
Bien en general, es una lástima que el elevador en el vestíbulo,esté en malas condiciones y sin funcionar pues es un atractivo y reliquia del hotel, las habitaciones jr suites , tienen una distribución muy rara, incómoda e inoperante, tuvimos que cambiar a una doble obviamente sin reembolso, deberían aclarar la distribución de esas habitaciones .
LIZBETH, mx1 night family trip
Very good 8.0
Hotels.com Muy Mal
El servicio muy bien del hotel. La app de Hotels.com muy mal no se puede hacer cambios y no contesta el tel que tienen en la pagina. Ultima vez que la uso... No recomendada
Mario, us1 night business trip
Very good 8.0
Esta muy agradable el hotel, se siente mucha calma, lo q no me agrado, es su entrada al estacionamiento, tienes q avisar a recepción para q te vaya abrir y es un poco tardado eso
mx1 night business trip
Exceptional 10.0
Ubicar estacionamiento
Un poco difícil encontrar el estacionamiento
Jose Alberto, mx1 night trip

Hotel Imperial