We arrived and no one is manning the front desk. We waited for over 15 minutes until a couple of staff came. They clearly came from there break. No apologies, just a smirk on her face. She checked me in, gave me a key card. She was rummaging the storage under the ledge to search for a sleeve for the key cards which I interrupted after frantically searching for that keycard sleeve. I told her, it’s not necessary for me. You can hand me the cards. When we went to our room #315, it is the DIRTIEST room I’ve ever been. Sofa cushion has food residue. Just filthy. I phoned front desk “her” to ask for extra bed sheets and beddings for the sofa bed and in her uninteresting voice told me “you can go here at front to pick it up”. I was like, “W..T...F” Because I was so tired and just wanted to rest, i went down. Again, both of them were just staring on seems to be their phones. Never again on this filthy hotel