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Crowne Plaza Changshu, an IHG Hotel

4.5 star property
Luxury hotel in Suzhou with outdoor pool and indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Exterior
Minibar, in-room safe, desk, soundproofing
Lobby
LCD TV
Indoor pool, outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Pool
  • Cots available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service

Feel at home (6)

  • Cots/infant beds available
  • Babysitting services
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

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About the area

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500

What's nearby

  • Changshu Museum - 6 min drive
  • Aeon Mall Changshu New Area - 7 min drive
  • Wanda Plaza Changshu - 7 min drive
  • Jiangsu Yushan Mountain National Forest Park - 15 min drive
  • Jinji Lake - 38 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 55 min drive
  • Hongqiao International Airport (SHA) - 83 min drive
  • Pudong International Airport (PVG) - 117 min drive
  • Suzhou North Station - 29 min drive
  • Yixing High-Speed Railway Station - 29 min drive
  • Suzhou North Railway Station - 30 min drive
  • Airport shuttle

Restaurants

  • ‪大方圆酒家 - ‬3 min drive
  • ‪咖啡廊 - ‬1 min walk
  • ‪创达电气物资有限责任公司 - ‬2 min drive
  • ‪玲珑小镇川悦 - ‬1 min walk
  • ‪一道咖啡 - ‬14 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

Crowne Plaza Changshu, an IHG Hotel is a great choice for a stay in Suzhou. Guests can indulge in massages, and JJ Cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 269 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Babysitting services

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Cot/infant bed available
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

JJ Cafe – This buffet restaurant serves breakfast, lunch, dinner and light fare.
Yu Cantonese Cuisine – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Deli – This coffee shop serves breakfast, lunch and dinner.
Chatterbos Bar Lounge – On-site bar.

Fees & policies

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Frequently asked questions

Is there a pool at Crowne Plaza Changshu, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Crowne Plaza Changshu, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Changshu, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Changshu, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Changshu, an IHG Hotel and nearby?
Crowne Plaza Changshu, an IHG Hotel has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Crowne Plaza Changshu, an IHG Hotel?
Yes, JJ Cafe offers Chinese cuisine.
What's the area around Crowne Plaza Changshu, an IHG Hotel like?
Crowne Plaza Changshu, an IHG Hotel puts you in the heart of Suzhou. Popular attractions include Changshu Museum, which is 6 minutes away by car.

Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Very good

Andy, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Kwong Woei, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Best hotel in Changshu
I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Ankit, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

sdfg
sfgh
1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Buffet spread is ok but quality of food is still not there
zhen yi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
3-night business trip
Verified Expedia guest review

8/10 Very good

Good stay in Changshu!
I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

No wifi
Booking says free wifi, but it didn't have wifi
Hiranjan, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Chi cheng, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

no hot water after 9am
This hotel should be rated a one star hotel. The hotel turns off the hot water after 9am each day. There is no advanced notice letting you know this before you check into your room. There is no note in the room telling you they turn off the water at 9am. They do not let you know this in any way. The hotel does not clean their dishes. The property is rude and does not care about customer service. Don't book this hotel.
Verified Hotels.com guest review

2/10 Poor

horrible hotel. no hot water available after 9am.
This hotel is very dirty. They do not clean the dishes or restrooms. The hotel does not offer hot water after 9am in the morning. They do not give you advanced notice when you check in that hot water stops at 9am. Do not stay at this hotel. When you ask them anything, they are so rude. They do not care about customer service. This hotel should be rated a one star hotel. They do not clean things.
Verified Hotels.com guest review

8/10 Very good

Best hotel in Changshu
I stayed for couple of days in Crown Plaza Changsu. Without any doubt it is best choice among the available ones in Chnagshu. I enjoyed every bit of my stay from comfort, food and leisure. Will definitely recommend to all visiting this.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Good experience but a little old
Good for the money spent. The hotel is a little old so there are few issues. Good breakfast buffet and nice location. I will go back again.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Quality hotel. Hotel staff was very helpful
Verified Hotels.com guest review

10/10 Exceptional

High lite of trip
Hotel was better than expected English speaking Great breakfast Access to massage
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Pleasant Stay
Clean room and comfortable bed.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
English speaking, no problem. good price. very comfortable. excellent breakfast buffet
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Decent hotel
Decent hotel for good price for business travelers. Wish the room temperature can be lower.
Verified Expedia guest review

8/10 Very good

executive suite
I got an executive suite upgrade which was really nice! Therefore, I can't say anything about the regular rooms.
Verified Expedia guest review