Renaissance Beijing Capital Hotel, Beijing, China

I have to tell you that this hotel was aesthetically beautiful from top to bottom and the service was amazing. John assisted me with several things relating to mail, train ticket, venue tour tickets, change and directions. I thought he was the manager in the way he engaged with me. The room was so swanky with the automatic blinds and deep soaking tub and bold design fashion. I would definitely do them again as this was one of the best examples of hospitality. The breakfast buffet was amazing as well!

Walking Distance to Soho and good location

The service provided by all the hotel staff has been simply outstanding. I'm a frequent traveler and I've been to many nice hotels. But I must say that the staff at Renaissance really impressed me. I believe it's a culture that they always try to exceed the guests expectations and requests. Eg. When I requested for an extra pair of room slippers, I get 3 pairs. When I asked for 1 more bottle of water, I get 2 more When I requested for a car booking to great wall, the concierge booked a car for me, provided us with bottles of water to ensure we have enough water to drink during the long journey and even wechat me to ensure my family of 5 with elderly and kids arrived safely. Special thanks to Chris, Chuck and his team at the concierge who made all these arrangements for us. Simply amazing! Rating of 6* service.

Very enjoyable stay. Staff are friendly and helpful and satisfied all our needs. Breakfast buffet is nice. Only thing they can do better is they always forget to refill water and other daily necessities for the additional person ( we have 3 person in the room)