Saint Mary's Episcopal Church - 17 min walk - 1.5 km
Mountain Aire Golf Club - 8 min drive - 5.3 km
Ashe Lake - 8 min drive - 8.0 km
Mount Jefferson State Park - 9 min drive - 6.1 km
Jefferson Landing - 9 min drive - 9.9 km
Getting around
Roanoke, VA (ROA-Roanoke Regional) - 166 min drive
Restaurants
Hardee's - 6 min drive
McDonald's - 6 min walk
Cruisers American Grill - 4 min drive
Bojangles' Famous Chicken 'n Biscuits - 6 min drive
Wendy's - 3 min drive
About this property
Holiday Inn Express West Jefferson, an IHG Hotel
Enjoy your visit to West Jefferson with a stay at Holiday Inn Express West Jefferson, an IHG Hotel. You can go for a morning swim at the indoor pool, and visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
58 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Hiking/biking trails nearby
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 2010
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
At least 80% of food locally sourced
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Free toiletries
Hairdryer (on request)
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson
Express West Jefferson, An Ihg
Holiday Inn Express West Jefferson
Frequently asked questions
Does Holiday Inn Express West Jefferson, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express West Jefferson, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express West Jefferson, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express West Jefferson, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express West Jefferson, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express West Jefferson, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express West Jefferson, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around Holiday Inn Express West Jefferson, an IHG Hotel like?
Holiday Inn Express West Jefferson, an IHG Hotel is located a short 17-minute walk from Saint Mary's Episcopal Church.
Holiday Inn Express West Jefferson, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
Suhail
Suhail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Easy check in. Modern, full furnishings. Wonderful, complimentary breakfast each morning. Convenient parking. Close to lovely downtown West Jefferson.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Chad
Chad, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
It was a very nice and clean hotel. Staff was very friendly and courteous. Breakfast was also very good.
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Teri
Teri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
James
James, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
we loved our room. Very clean. Made use of the fridge and microwave. Very convenient.
Nancy
Nancy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Jeff
Jeff, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Comfort, convenience and friendly
Friendly front desk staff. Great breakfast. King size bed and pillows.
Lisa
Lisa, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
Everything was great except two things. The shower head needs to be replaced and the free breakfast was awful. Nothing was tasty, more like cardboard.
The beds were comfortable and room was clean as was the bathroom.
Vikki
Vikki, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Brian
Brian, 2-night trip
Verified Expedia guest review
4/10 Fair
21 July 2024
bonnie
bonnie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Jill
Jill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
carol
carol, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Staff were friendly and helpful! Property was clean and beds were comfortable.
Brooke
Brooke, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Alice
Alice, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Robin
Robin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Great stay
Steven
Steven, 1-night family trip
Verified Expedia guest review
4/10 Fair
6 July 2024
Was very over priced for quality of hotel. My card was changed over the amount of room fee and hotel will not answer their phone after several attempts to call and correct. No calls have been received from messages left either. Would not return based off experience.
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
We were in West Jefferson to see my folks cabin in Ashe Lake that they built in the 70s… we found it and the present owners. MEMORIES OF GOOD TIMES!
West Jefferson has grown up, but not too much. We say keep it that way!
HIE worked perfectly for us. Thank you.