Located near La Isla Shopping Village, Hotel Palacio Mundo Imperial offers a luxurious escape with 2 poolside bars and a swim-up bar. Indulge in spa treatments like aromatherapy and facials at Elan Spa, enjoy breakfast or seafood at the on-site restaurants, and unwind in the garden or by one of 6 outdoor pools.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pet-friendly
Bar
24/7 front desk
Pool
Laundry facilities
Gym
Main amenities (12)
Daily housekeeping
Near the beach
4 restaurants and 2 poolside bars
Full-service spa
6 outdoor pools
Breakfast available
Free children's club
3 outdoor tennis courts
Health club
Sauna
Children's pool
Hot tub
Feel at home (6)
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Television
The current price is NZ$214
NZ$214
includes taxes & fees
14 Jul - 15 Jul
Room options
Available filters for rooms
Showing 27 of 27 rooms
View all photos for Club 89 King Bed Resort View
Club 89 King Bed Resort View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for Club 89 Double Beds Resort View
Club 89 Double Beds Resort View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
Resort view
Sleeps 4
2 Double Beds
View all photos for Club 89 Double Beds Diamante View
Club 89 Double Beds Diamante View
7.07.0 out of 10
Good
8 reviews
(8 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Master Suite King Size Bed Resort View
Master Suite King Size Bed Resort View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
78 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for Deluxe King Size Bed Resort View
Deluxe King Size Bed Resort View
9.09.0 out of 10
Wonderful
11 reviews
(11 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for One Bedroom Penthouse King Size Bed Diamante View
One Bedroom Penthouse King Size Bed Diamante View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
114 sq m
Sleeps 2
1 King Bed
View all photos for Club 89 King Size Bed Diamante View
Club 89 King Size Bed Diamante View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite King Size Resort View
Junior Suite King Size Resort View
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
52 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for Junior Suite King Size Bed Diamante View
Junior Suite King Size Bed Diamante View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
58 sq m
Sleeps 3
1 King Bed
View all photos for Superior Double Beds Diamante View
Superior Double Beds Diamante View
8.68.6 out of 10
Excellent
58 reviews
(58 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Superior King Size Bed Diamante View
Superior King Size Bed Diamante View
8.68.6 out of 10
Excellent
38 reviews
(38 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
35 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for Master Suite King Size Bed Diamante View
Master Suite King Size Bed Diamante View
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
78 sq m
Resort view
Sleeps 3
1 King Bed
View all photos for Superior Double Beds + Concert Included
Superior Double Beds + Concert Included
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
Sleeps 4
2 Double Beds
View all photos for Deluxe Double Beds Resort View
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive
Restaurants
Café Punta del Cielo - 1 min walk
Tarascos - aeropuerto - 9 min walk
Juan Valdez Cafe - 1 min walk
Carnivore - 2 min walk
Rino´s Casa Napoli - 13 min walk
About this property
Hotel Palacio Mundo Imperial
Hotel Palacio Mundo Imperial features a free kids' club and puts you within a five-minute walk of Forum de Mundo Imperial. Guests can visit the spa to be pampered with massages, body wraps or facials, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights include 6 outdoor pools, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
DONE
Hotel size
814 units
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
Service animals welcome
Specific rooms only*
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Lifeguard on-site
What to do
Tennis
Beach volleyball
Shopping
Beach nearby
Golf lessons nearby
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
6 outdoor pools
Designer shops on-site
Arcade/games room
Full-service spa
Hot tub
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
46-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Espresso maker
Iron/ironing board
Sleep well
Pillow menu
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Elan Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 250 per accommodation, per night
Resort fee inclusions:
Fitness centre access
Parking
Phone calls (may be limited)
WiFi access (may be limited)
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults and MXN 210 to 210 for children
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for MXN 350 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1500 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco
Frequently asked questions
Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?
Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Mundo Imperial?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Palacio Mundo Imperial?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of MXN 1500 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Palacio Mundo Imperial?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palacio Mundo Imperial and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Hotel Palacio Mundo Imperial?
Yes, there are 4 on-site restaurants, featuring seafood, pool views and poolside dining.
Does Hotel Palacio Mundo Imperial have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palacio Mundo Imperial like?
Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) and 4 minutes' walk from Forum de Mundo Imperial.
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Hotel Palacio Mundo Imperial Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Restaurant
Food
Service staff
Amenities
Lobby
Nightclubs
Family friendly
Taxi
Water
Reviews
10/10 Exceptional
26 February 2025
Excelente Hotel
Diego
Diego, 2-night trip
10/10 Exceptional
5 April 2025
Excelente
Carlos
Carlos, 2-night trip
10/10 Exceptional
15 March 2025
Todo excelente
Ivonne Anezki
Ivonne Anezki, 1-night trip
10/10 Exceptional
27 March 2025
Excelente
Raul
Raul, 2-night trip
10/10 Exceptional
8 January 2025
The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.
Kristine
Kristine, 1-night trip
10/10 Exceptional
25 March 2025
The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.
JASON
JASON, 2-night trip
8/10 Very good
17 December 2024
Hotel personnel was great, attitude made the difference!
Ariel
Ariel, 3-night trip
10/10 Exceptional
22 March 2025
good
Rodrigo
Rodrigo, 1-night trip
10/10 Exceptional
10 December 2024
Excelente todo
Erik Castillo
Erik Castillo, 2-night trip
10/10 Exceptional
16 November 2024
Clean rooms, friendly staff, good restaurant options and food. Free transportation to all Princess properties which was nice surprise specially if you dont rent a car, that makes the experience even more comfortable and safe for guests staying here.
Silvia
Silvia, 3-night trip
6/10 Good
17 March 2025
.
Anik
Anik, 2-night trip
4/10 Fair
9 March 2025
Concert outside my window... Noise was awful.
seferino
seferino, 1-night trip
10/10 Exceptional
11 March 2025
.
Carlos
Carlos, 1-night trip
10/10 Exceptional
16 January 2025
ok
Jimmy
Jimmy, 1-night trip
2/10 Poor
29 March 2025
I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive.
Got there and they told me it was just for rooms.
Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference.
They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms.
Very expensive.
Hotel is not in front of the beach.
It is 500 or more meters away from the hotel.
We checked the menus and pricing and very expensive.
So we decided to leave the hotel every single day to visit beaches.
And eat out of the hotel.
Basically we just use the hotel to spend the nights.
Never used facilities.
One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread.
He stopped me and started interrogating me about what i had in my bag.
It was terrible.
I told him it is just a couple of drinks and bread.
He said it is our policy no food from outdoors is allowed in the rooms.
That is ridiculous.
I will never ever comeback to this hotel.
I definitely won't recommend it.
Raul
Raul, 4-night trip
8/10 Very good
4 July 2025
Buena estancia
Todo bien, solo el. Todo incluido no incluye todo, y la cama estaba muy dura
Emmanuel
Emmanuel, 3-night trip
10/10 Exceptional
13 June 2025
Todo en general muy bien, muy amables todos y muy limpias las habitaciones.
Mayer
Mayer, 1-night trip
10/10 Exceptional
8 June 2025
Muy a gusto y atentos los anfitriones del hotel nomas los que están ofreciendo membresías son algo hostigosos