In the heart of Richmond's business district, Aloft Richmond West Short Pump offers a warm and inviting atmosphere with a fireplace in the lobby. Guests can enjoy refuel by Aloft for breakfast, lunch, or dinner and take advantage of on-site dry cleaning/laundry services. The hotel’s shopping mall is perfect for retail therapy while free self parking makes coming and going easy.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Connecting rooms available
Non-smoking
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Health club
Room service
Coffee shop/cafe
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Reception fireplace
For families (6)
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is NZ$222
NZ$222
includes taxes & fees
6 Apr - 7 Apr
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
At Aloft Richmond West Short Pump, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.
Languages
English
At a glance
Hotel size
135 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Pool table
Working away
24-hour business centre
Meeting room
Conference space (564 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Health club
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Special features
Dining
Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 5 to 15 for adults and USD 5 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
Bar/lounge
Restaurant
Indoor pool
The following facilities are closed on Sunday and Monday:
Bar/lounge
Restaurant
Indoor pool
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Frequently asked questions
Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an on-site restaurant, refuel by Aloft.
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Aloft Richmond West Short Pump Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 October 2024
This is my go to hotel in a great location!
Kenya
Kenya, 1-night trip
10/10 Exceptional
26 October 2024
Wonderful hotel!
Wonderful hotel! Highly recommend
Gale
Gale, 1-night trip
10/10 Exceptional
11 November 2024
I like the area and the hotel is very quiet. Walking distance to shops and restaurants
Jeffery
Jeffery, 1-night trip
8/10 Very good
9 September 2024
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Kenya
Kenya, 1-night trip
2/10 Poor
15 February 2025
It was horrible when I got to the room my girlfriend name is Kendra the tv said welcome Kimberly. She was not happy what so ever
Tony
Tony, 1-night trip
10/10 Exceptional
8 December 2024
Good
Zain
Zain, 1-night trip
8/10 Very good
15 August 2024
Generally, happy with the stay for a week
Woo Young
Woo Young, 3-night trip
10/10 Exceptional
14 October 2024
Staff were super friendly. They are renovating the hotel and it should be completed by December. However, we stayed in the area that has the rooms already renovated, and it was lovely!
Daisy
Daisy, 1-night trip
8/10 Very good
12 June 2024
The vibes of the hotel and the surrounding area is simply immaculate
Brandon
Brandon, 1-night trip
10/10 Exceptional
14 April 2024
Location was perfect.
Catherine
Catherine, 1-night trip
10/10 Exceptional
29 March 2024
Great location!
Henry
Henry, 3-night trip
10/10 Exceptional
22 March 2024
Great location and amenities like free parking added to the exceptional experience.
Frank
Frank, 1-night trip
10/10 Exceptional
21 April 2024
Great quick weekend stay
Friendly staff. Hotel was clean and quiet.
Patti
Patti, 1-night trip
10/10 Exceptional
21 October 2023
Great Hotel great location
Lori
Lori, 1-night trip
10/10 Exceptional
11 February 2024
Great place
Russell
Russell, 1-night trip
10/10 Exceptional
11 August 2024
Close to whole foods buffet
John
John, 1-night trip
10/10 Exceptional
6 July 2024
I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Kouri
Kouri, 1-night trip
10/10 Exceptional
9 June 2024
Excellent! Clean room & friendly staff!
Sebran P
Sebran P, 1-night trip
4/10 Fair
18 November 2024
Property is being renovated but the lack of cleanliness was not directly related. Rooms and common areas were not up to par.
David
David, 3-night trip
10/10 Exceptional
5 January 2024
My stay was great and I loved the salsa dancing event on Saturday they had.
Joseph
Joseph, 2-night trip
10/10 Exceptional
23 November 2022
Excellent hotel, room was clean and comfortable.
Verified traveller
1-night trip
10/10 Exceptional
29 May 2023
Very convenient and a fun hotel
Nancy
Nancy, 3-night trip
10/10 Exceptional
1 March 2024
Location location location
Great location with tons of walkable dinning and entertainment options.
Dan
Dan, 1-night trip
10/10 Exceptional
19 July 2023
Great place to stay! I will definitely be booking again