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Novotel Puerto Montt

4.0 star property
Hotel in Puerto Montt

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Puerto Montt

Exterior
Interior
Restaurant
Exterior
In-room safe, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Housekeeping (on request)
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry
  • Luggage storage
The price is NZ$205
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Iron/ironing board
Pet friendly
In-room safe
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room with Two Double Beds

Standard Room with Two Double Beds

Standard Room with Two Double Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Pet friendly
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Room with King Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Pet friendly
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

Highlights

Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Heating
Free cots/infant beds
Eco-friendly toiletries
Eco-friendly cleaning supplies
Pet friendly
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

ibis Puerto Montt

Pet-friendly
Free WiFi
Restaurant
Bar
8.2 out of 10, Very good, (448)
The price is NZ$84
includes taxes & fees
28 Dec - 29 Dec
ibis Puerto Montt
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About the area

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 km
  • Dock - 7 min walk - 0.6 km
  • Puerto Montt Cathedral - 7 min walk - 0.6 km
  • Angelmo Fish Market - 3 min drive - 2.6 km
  • Pelluco Beach - 4 min drive - 3.2 km

Getting around

  • Puerto Montt (PMC-Tepual) - 30 min drive
  • La Paloma Station - 7 min drive
  • Puerto Varas Station - 26 min drive

Restaurants

  • ‪Clover - ‬3 min walk
  • ‪Dominó Paseo Costanera - ‬2 min walk
  • ‪Té de lluvia - ‬3 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Live Socialbar - ‬6 min walk

About this property

Novotel Puerto Montt

Novotel Puerto Montt is a great choice for a stay in Puerto Montt. Guests can enjoy the sauna, and buffet breakfast is available daily. Fellow travellers say good things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • On-site parking includes off-street options
  • Free off-site parking within 3 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic water bottles
  • Reusable cups only

Room amenities

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 10000 per person

Children & extra beds

  • Rollaway beds are available for CLP 29750 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 50000 per stay
  • Pets are allowed for an extra charge of CLP 20000 per accommodation, per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 77.565.357-4

Also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Frequently asked questions

Does Novotel Puerto Montt offer free cancellation for a full refund?
Yes, Novotel Puerto Montt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Puerto Montt?
Yes, cats and dogs are welcome. There's a charge of CLP 20000 per accommodation, per stay, and there's also a deposit of CLP 50000 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Puerto Montt?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Novotel Puerto Montt?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Check-out time is noon.
Is there an on-site casino at Novotel Puerto Montt?
No, this hotel doesn't have a casino, but Casino Dreams Puerto Varas (18-min drive) is nearby.
What is there to do at Novotel Puerto Montt and nearby?
Novotel Puerto Montt has a sauna.
What's the area around Novotel Puerto Montt like?
Novotel Puerto Montt is a short 1-minute walk from Mall Paseo Costanera and 7 minutes' walk from Dock. Travellers say that this hotel is in a good location.

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

María Cristina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Facundo Emilio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Very Good
Christian, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Lynda Karen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
2-night trip
Verified Hotels.com guest review

6/10 Good

A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Alejandro, 4-night business trip
Verified Expedia guest review

4/10 Fair

Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Mario, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy conveniente para ir de compras
Laura, 2-night family trip
Verified Expedia guest review

6/10 Good

Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Alejandro, 2-night trip
Verified Expedia guest review

8/10 Very good

Jorge, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Great staff and nice accomodations
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Ronson, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
John, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good
Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with ocean view. Attatched to a great new mall.
julie, 2-night family trip
Verified Expedia guest review

6/10 Good

Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
jacqueline, 4-night trip
Verified Expedia guest review

8/10 Very good

The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Dean, 4-night trip
Verified Expedia guest review

10/10 Exceptional

nice
julie, 4-night family trip
Verified Expedia guest review

6/10 Good

2nd Stay in 3 weeks - this time wasn't as good.
We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen hotel, el personal muy amable y excelente lugar para ir en familia.
Constanza, 1-night family trip
Verified Expedia guest review

6/10 Good

Marco, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stephanie, 2-night family trip
Verified Hotels.com guest review