Enjoy your visit to Zagreb with a stay at Grand Hotel Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
Croatian, English, French, German, Italian
At a glance
Hotel size
163 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children's pool
Working away
24-hour business centre
6 meeting rooms
Co-working spaces
Conference centre (2153 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairwells
Front entrance ramp
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
90-cm TV
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Extra futon (surcharge)
What to enjoy
Patio
Separate sitting area
Freshen up
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
Optional extras
Futon beds are available for EUR 45.00 per night
Children & extra beds
Cots/infant beds are available for EUR 15.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hotel Zagreb Hotel
Grand Hotel Zagreb Zagreb
Grand Hotel Zagreb Hotel Zagreb
Frequently asked questions
Does Grand Hotel Zagreb offer free cancellation for a full refund?
Yes, Grand Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Zagreb?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Grand Hotel Zagreb?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Zagreb?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Grand Hotel Zagreb?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grand Hotel Zagreb and nearby?
Grand Hotel Zagreb has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Grand Hotel Zagreb?
Yes, there's an on-site restaurant.
Does Grand Hotel Zagreb have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Grand Hotel Zagreb like?
Grand Hotel Zagreb is in Stenjevec, a short 5-minute walk from City Center One West.
Grand Hotel Zagreb Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
17 September 2024
This hotel is in the main city - about a 25 minute drive to the lower Town historical district. Fantastic spa and massage at reasonable cost of 50€ for 60 minutes. Great buffet breakfast.
Margarethe
Margarethe, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Modern and breakfast is perfect!
Katarina
Katarina, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
One of the best hotels
Edis
Edis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Beautiful property - staff are very friendly and the rooms are very clean!
Katarina
Katarina, 3-night trip
Verified Expedia guest review
8/10 Very good
7 August 2024
Good
Nilton
Nilton, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Very nice, clean and friendly hotel.
Florian
Florian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
New and very clean. Great breakfast!
Yushi
Yushi, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 July 2024
It was ok.
Jeremy
Jeremy, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Chiquita
Chiquita, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Anna
Anna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Tomas
Tomas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
The Grand Hotel Zagreb was Grand, indeed!
The Grand Hotel Zagreb was a wonderful hotel. The room was spacious and with all the amenities to make anybody’s stay a pleasure. The continental breakfast that was included offered a variety of good options to start your day.
The staff at the hotel provided a professional service.
The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.
Maria del Mar
Maria del Mar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
Very clean and everyone friendly
Tamara
Tamara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Very nice place to stay
Vaso
Vaso, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
It was a great stay
Maryam
Maryam, 1-night trip
Verified Expedia guest review
8/10 Very good
11 February 2024
Good hotel!
New hotel. Everything is clean and brand new. Breakfast ok. Large free parking in front of the hotel.
Anwar
Anwar, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2024
Outstanding Hotel
Everything excellent and new. Beautiful short stay. Best breakfast ever. Staff excellent.
Only negative is distance from downtown.
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2023
An absolutely wonderful place to stay while visiting Zagreb! It’s a bit outside the center of the city but so worth the extra distance! The facilities, front desk staff, Antonio in the bar, and spa services/staff were excellent! Would definitely recommend!!
Karin
Karin, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 December 2023
Modern , clean and a lot of parking space. Easely reachable.
Aldo
Aldo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 December 2023
Very clean
Mi young
Mi young, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 October 2023
New hotel, clean and comfortable, located in industrial/commercial area about 10 minutes by taxi from old Zagreb area.
Michael
Michael, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
22 October 2023
Everything was good, but bed was very hard...
Conveniently located next to malls
Verified traveller
8-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2023
No too bad
Only issue I had was that the hotel was a little out of the way.
I also was given a room with 2 singles. Even though the hotel looked like it was not too booked they wouldn’t give me a room with a double bed.
Goran
Goran, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2023
The staff or the receptionist is very helpful. The hotel itself is clean, huge room. The dining room is huge, breakfast is the best.
Jocelyn
Jocelyn, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 October 2023
Great Zagreb Hotel
Great hotel with nice rooms and an amazing breakfast which was included with our room rate!
It’s also conveniently located near a shopping center and not too far from the city.