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Five Star Westlake

4.0 star property
Aparthotel with indoor pool, near West Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Five Star Westlake

Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area
Deluxe Duplex, Multiple Beds, Non Smoking, Balcony
Full-sized fridge, microwave, stovetop, rice cooker
Deluxe Duplex, Multiple Beds, Non Smoking, Balcony
Deluxe Duplex, Multiple Beds, Non Smoking, Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Free breakfast
  • Pool
  • Non-smoking
  • Free parking
  • Air conditioning
Main amenities
  • 35 smoke-free apartments
  • Daily housekeeping
  • Indoor pool
  • Sauna
  • Free use of bicycles
  • Children's pool
  • Airport shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children's pool
  • Playground on-site
  • Kitchen
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Washer/dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, 0000

What's nearby

  • West Lake - 11 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Lotte Center Hanoi - 4 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 13 min drive
  • Hanoi Railway Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bonjour Cafe - ‬7 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬5 min walk
  • ‪Cơm Tấm Cô Kiều Sóc Trăng - ‬6 min walk
  • ‪Aozora Sushi - ‬4 min walk
  • ‪Mì vằn thắn, sủi cảo - ‬2 min walk

About this property

Five Star Westlake

Five Star Westlake puts you within a 10-minute drive of West Lake and St. Joseph's Cathedral of Hanoi. You can take a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. A children's pool and free bike rentals are offered, and apartments have conveniences such as fridges and microwaves.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Property size

    • 35 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 1:00 AM*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM
  • Airport shuttle on request

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Toothbrush and toothpaste
  • Towels provided
  • Bidet
  • Hairdryer
  • Dressing gowns

Entertainment

  • 40-inch smart TV with cable service

Outdoor areas

  • Outdoor entertainment area

Laundry

  • All-in-one washer and dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Local meal delivery service
  • Free bottled water
  • Front desk (limited hours)

Location highlights

  • Near the boardwalk

Things to do

  • Free bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 35 rooms
  • Eco-friendly cleaning products provided

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way. Maximum occupancy 5)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.

Also known as

Five Star Westlake Hanoi
Five Star Westlake Aparthotel
Five Star Westlake Aparthotel Hanoi

Frequently asked questions

Does Five Star Westlake offer free cancellation for a full refund?
Yes, Five Star Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Five Star Westlake ?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Five Star Westlake ?
Sorry, pets aren't allowed.
Is parking offered on site at Five Star Westlake ?
Yes, there's free self parking.
Is an airport shuttle service offered by Five Star Westlake ?
Yes, an airport shuttle is available from 6:00 AM to 1:00 AM on request. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Five Star Westlake ?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Five Star Westlake and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna.
Does Five Star Westlake have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, cookware and a fridge.
What's the area around Five Star Westlake like?
Five Star Westlake is a short 11-minute walk from West Lake and 17 minutes' walk from Embassy of Japan.

Five Star Westlake Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Apartment Hotel in Hanoi, Vietnam
It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Richard A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and attentive staff
My, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Silvio, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Dae Seob, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vivy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MITSUTOSHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

이용후기입니다
갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다
Yong han, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tomonori, 2-night trip
Verified Expedia guest review

10/10 Exceptional

MITSUTOSHI, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。 結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利！ またハノイにくるときには必ず泊まりたい！
Han, 1-night romance trip
Verified Expedia guest review