In the heart of downtown Austin, citizenM Austin Downtown offers a stylish retreat with 2 bars and an on-site restaurant. Enjoy buffet breakfast, relax in the outdoor pool, or get work done at coworking spaces with high-speed WiFi.
University of Texas at Austin - 3 min drive - 2.7 km
Getting around
Austin-Bergstrom International Airport (AUS) - 19 min drive
Austin Station - 21 min walk
Downtown Station - 11 min walk
Plaza Saltillo Station - 23 min walk
Restaurants
Velvet Taco - 2 min walk
Perry's Steakhouse & Grille - Downtown Austin - 1 min walk
The Iron Bear - 2 min walk
1886 Cafe & Bakery - 4 min walk
Comedor - 2 min walk
About this property
citizenM Austin Downtown
CitizenM Austin Downtown puts you in a great location, within a short 10-minute walk of Sixth Street and Moody Theater. Guests can take a dip in the outdoor pool or grab a bite to eat at canteenM, which serves breakfast, lunch and dinner. Also, Austin Convention Center and Lady Bird Lake are within a 15-minute walk. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Downtown Station is 11 minutes away.
Languages
English
At a glance
Hotel size
344 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Co-working spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Fitness centre
An outdoor pool
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Accessibility
Lift
Lift door width (centimetres): 80
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPad
IPod docking station
43-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 21.00 per person
Late checkout can be arranged for an extra charge of USD 69 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
Policies
Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin
Frequently asked questions
Does citizenM Austin Downtown offer free cancellation for a full refund?
Yes, citizenM Austin Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at citizenM Austin Downtown?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at citizenM Austin Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Austin Downtown?
Sorry, there's no on-site parking at citizenM Austin Downtown.
What are the check-in and check-out times at citizenM Austin Downtown?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
What is there to do at citizenM Austin Downtown and nearby?
CitizenM Austin Downtown has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near citizenM Austin Downtown?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Austin Downtown like?
CitizenM Austin Downtown is in Downtown Austin, a short 2-minute walk from Sixth Street and 15 minutes' walk from Austin Convention Center. Our travellers say that the local area is very central.
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citizenM Austin Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 March 2025
SUper cozy hotel in a great location. Perfect for solo travler
Faith
Faith, 2-night trip
10/10 Exceptional
26 March 2025
Suitable
Clean, attentive staff and a quick walk from lots of downtown places to visit. Would stay again.
Verified traveller
1-night trip
10/10 Exceptional
27 March 2025
We had a great time in Austin. The hotel had great cool unique and fun art. Cool vibes!
Tara
Tara, 1-night trip
10/10 Exceptional
31 March 2025
A Must Stay !!!
Excellent location with close proximity to other hotel restaurants and bars. Close to the well-known 6th street downtown. Hotel was tech modern with self-check in/out process and managing room amenities with i-pad controller.
Pauline Chavez
Pauline Chavez, 2-night trip
10/10 Exceptional
30 March 2025
Small but good
The rooms are very small but they do post picture of it so was honest. Rest of stay great
Holly
Holly, 3-night trip
10/10 Exceptional
11 February 2025
Great location, clean and modern amenities.
Thurein
Thurein, 3-night trip
10/10 Exceptional
2 January 2025
Amazing stay highly recommend
Shaina L
Shaina L, 3-night trip
10/10 Exceptional
6 February 2025
Excellent vibe, friendly staff, early check in, comfortable bed, dark blinds, no fuss
Felix
Felix, 1-night trip
10/10 Exceptional
3 January 2025
I loved the style and location of the hotel
Nyobie
Nyobie, 1-night trip
10/10 Exceptional
1 January 2025
Great hotel
Joel
Joel, 1-night trip
10/10 Exceptional
29 December 2024
outstanding hotel highly recommended!!
Cecil
Cecil, 3-night trip
10/10 Exceptional
31 December 2024
Great hotel
Great hotel in a perfect location - we have been back and will use this hotel again in future.
Calum
Calum, 1-night trip
6/10 Good
23 February 2025
Only down side is no parking
Verified traveller
1-night trip
10/10 Exceptional
28 December 2024
Hotel was amazing and very contemporary.
Tracy
Tracy, 1-night trip
10/10 Exceptional
30 March 2025
Great stay!
Had a wonderful stay! The check in at the kiosk is not a big deal there are people there to help you. The room was great! Comfy bed and super clean. It’s not a standard size hotel room but I like that. It was very modern, I’ll take that over a huge old room. The people working here are super sweet and there is cool art everywhere and great drinks. The only recommendation I have is bring ear plugs. The area is loud at night because it’s right by 6th.
Amy
Amy, 1-night trip
10/10 Exceptional
26 January 2025
We’ll be a repeat customer!
What a cool hotel with lots of art and modern amenities. Good food onsite and very friendly staff. We had a great stay in Austin and would definitely come back.
Nancy
Nancy, 3-night trip
10/10 Exceptional
19 December 2024
Very nice hotel, clean, new, good location.
Alex
Alex, 3-night trip
10/10 Exceptional
20 February 2025
5 star!!
It was amazing and a new type of vibe for us. Great location!! Loved every minute of it. Parking could be better but overall I would do again!
Chastity
Chastity, 2-night trip
6/10 Good
27 March 2025
Good location; awful fitness center.
Good location. Rooms are small, as advertised, but functional. Good for one person. But for a hotel that has 300+ rooms, the so called fitness center is pathetic. Max capacity is 10. Equipment is either dated or in use. Very limited.
Verified traveller
2-night trip
10/10 Exceptional
30 January 2025
Convenient ...
Convenient location to convention center and dining. Room was clean and the lobby area was great. Breakfast service and evening coffee and drinks to wind down were great as well.
David
David, 3-night trip
10/10 Exceptional
22 December 2024
Great location for great price
Margaret
Margaret, 2-night trip
10/10 Exceptional
5 January 2025
Great atmosphere
Jerome E
Jerome E, 9-night trip
2/10 Poor
21 March 2025
Don't waste your money
Hardly any staff. Everything is mobile. Long waits at the elevators. No valet or parking. I would not stay again.