Our stay here in Florence was a beautiful experience. It was quite hot while we were there which was not so good. The hotel was easy to find, fairly close to the sights, restaurants, etc. Our check in was great, breakfast was beautiful, and the rooms were nice. Unfortunately, our air conditioner was broken and we suffered through a couple nights of warm temps. We were given a fan but it still was warm. They did fix it for the last night so that was good. The internet was a disaster. It basically did not work in our rooms or in the reception area. We were on tours and sight seeing each day but without internet it made planning quite difficult.