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Casa Castillo

2.0 star property
Hotel convenient to Paseo de la Reforma

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Castillo

Deluxe Apartment
Lobby sitting area
Sundeck
Deluxe Double Room
Deluxe Apartment | Living area
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • 24-hour front desk
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Espresso maker
  • Premium bedding
  • Dressing gowns
The price is NZ$131
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Mini-fridge
Smart TV
Premium bedding
Portable fan
3 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Mini-fridge
Smart TV
Premium bedding
Portable fan
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Mini-fridge
Smart TV
Premium bedding
Portable fan
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Bathroom

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Mini-fridge
Smart TV
Premium bedding
Portable fan
2 bedrooms
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Deluxe Double Room

Highlights

Mini-fridge
Smart TV
Fan
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Grand Chapultepec by Kukun

Kitchenette
Laundry facilities
Pet-friendly
Free WiFi
9.8 out of 10, Exceptional, (43)
The price is NZ$180
includes taxes & fees
21 Dec - 22 Dec
Grand Chapultepec by Kukun
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About the area

Map
16 Curie Anzures, Mexico City, CDMX, 11590

What's nearby

  • Chapultepec Park - 14 min walk - 1.2 km
  • National Museum of Anthropology - 17 min walk - 1.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • U.S. Embassy - 3 min drive - 2.1 km
  • Auditorio Nacional - 4 min drive - 2.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 29 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Mexico City Fortuna Station - 24 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Chapultepec Station - 14 min walk
  • Sevilla Station - 19 min walk
  • Polanco Station - 21 min walk

Restaurants

  • ‪Cafe Tamayo - ‬5 min walk
  • ‪Centro Castellano - ‬5 min walk
  • ‪La Huerta Polanco - ‬1 min walk
  • ‪Frutos Prohibidos y Otros Placeres - ‬2 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Casa Castillo

Casa Castillo offers a great location, putting you within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Also, Angel of Independence Monument and National Museum of Anthropology are a short five-minute drive away. Public transportation is close by: Chapultepec Station is only 14 minutes on foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an access code
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children's games
  • Children's books
  • Pushchair

Services

  • 24-hour front desk

Accessibility

  • Accessible shuttle
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • 3 steps to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 45-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Portable fan
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Travel cot

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Mini fridge
  • Microwave
  • Paper towels

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: MXN 222 per accommodation, per night (varies based on length of stay)

Optional extras

  • Housekeeping is offered for an extra charge of MXN 222 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 400 per pet, per stay

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Castillo Hotel
Casa Castillo Mexico City
Casa Castillo Hotel Mexico City

Frequently asked questions

Does Casa Castillo offer free cancellation for a full refund?
Yes, Casa Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Castillo?
Yes, cats and dogs are welcome. There's a charge of MXN 400 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Casa Castillo?
Sorry, there's no on-site parking at Casa Castillo.
What are the check-in and check-out times at Casa Castillo?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
What's the area around Casa Castillo like?
Casa Castillo is a short 10-minute walk from Paseo de la Reforma and 19 minutes' walk from Angel of Independence Monument.

Casa Castillo Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente
El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
Daniela Carolina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very helpful and respectful
Reginald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación, el personal muy atento y la habitación con todo lo indispensable.
Beatriz, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, quality & price. Would return!
We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
Johanna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto Eric, 6-night trip
Verified Hotels.com guest review

8/10 Very good

herick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a great place to stay.
Richard, 7-night trip
Verified Expedia guest review

6/10 Good

Perfect little hotel with fatal flaw
This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Jean-Yves, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARIAURORA, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The room doesn't have Any air conditioning. Only a fan per room.
kathiuzka, 4-night trip
Verified Expedia guest review

6/10 Good

Nice
Mildred, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yomara Maldonado, 5-night trip
Verified Expedia guest review

2/10 Poor

Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
louis, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
ALLAN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Judy, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

daisy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The rooms are very comfortable and the property is beautiful.
Brendan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hortencia, 2-night trip
Verified Expedia guest review

2/10 Poor

The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did. Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in. One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises. So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place. It’s a shame that this beautiful place doesn’t have good costumer service.
Bianca, 5-night business trip
Verified Expedia guest review

8/10 Very good

Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Jorge, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel
GLORIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Creo que hace falta teléfonos para comunicarse con recepción Estaba en un cuarto piso sin ascensor y cualquier cosa tenía que bajar para comunicarme Por los demás todo excelente
Irene, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review