I arrived at 5 p.m. and was shocked by the filthy state of the apartment. The bathtub was sticky and yellow, the floors were dirty, and under the couches, bed, and table was full of dust. The living room rug, coffee table, and dining table were all dusty. The kitchen counter, coffee machine, and toaster were sticky and dirty. The refrigerator still had trash inside, and an overflowing ashtray made the apartment smell strongly of cigarettes. Worst of all, the toilet brush was placed on a bathroom shelf, which was extremely unhygienic.
The only clean items were the bedsheets. However, the wardrobe shelves were dusty and had human hair, and crumbs were stuck between the couch cushions.
I contacted the property management immediately, and 40 minutes later, the owner arrived to inspect the situation. It took an additional hour for the apartment to be cleaned, leaving me unable to shower or unpack until 9 p.m.
Even after cleaning, the apartment didn’t resemble the photos. It appeared smaller, the bathroom was cramped, and I had to shower standing up as there was no curtain or door, causing water to spill everywhere.
The bed was uncomfortable, creaky, and sagging. The kitchen utensils were old, broken, or missing. The laundry room was shared, and twice my clothes were removed mid-wash and left wet on the floor.
Finally, there was no elevator, and the narrow stairs made moving luggage very difficult. This entire experience was extremely disappointng
