4/10 Fair
21 August 2023
Not recommended.
When I arrived, my kids immediately saw rides and a pool. I was immediately told by brother of the host that this area is private. It is literally the same building, same garden, same premises. Why is the “private” area for brother not separate. It’s like living in the hotel. How are the guests supposed to know. My kids were left crying for hours on arrival and then in the morning because of this.
I also requested for the checkout a little late which was declined and not even 30min were given.
I was also asked to pay (1st on arrival and then when asked for late checkout) which is a bit unusual as payment is requested at checkout.
The mother of brothers was really nice but we had language barrier.
At well over €100/night, better service, courtesy and trust is expected. Not recommended.
Zahid
Zahid, 1-night family trip
Verified Hotels.com guest review