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Neptune Village Beach Resort & Spa All Inclusive

4.0 star property
Diani Beach beachfront property with spa, outdoor pool

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Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Garden
On the beach, white sand, sun-loungers, beach towels
Billiards
1 bedroom, in-room safe, free WiFi, bed sheets
At Neptune Village Beach Resort & Spa All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a 10-minute drive of Diani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Karamu, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar and a hot tub.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Free breakfast
  • 24/7 front desk
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Sauna
  • Steam room
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
The current price is NZ$487
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Garden Area

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Oceanfront

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden Area

Superior Room, Garden Area

Superior Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Diani Beach, Galu Kinondo, Diani Beach, 80400

What's nearby

  • Galu Kinondo Beach - 7 min walk - 0.6 km
  • Diani Beach - 4 min drive - 4.8 km
  • Kaya Kinondo Sacred Forest - 9 min drive - 4.4 km
  • Tiwi Beach - 24 min drive - 19.8 km
  • Chale Beach - 28 min drive - 11.8 km

Getting around

  • Ukunda (UKA) - 23 min drive
  • Mombasa (MBA-Moi Intl.) - 96 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

At Neptune Village Beach Resort & Spa All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a 10-minute drive of Diani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Karamu, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar and a hot tub.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Sailing
Snorkelling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Theme parties

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free babysitting
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free babysitting

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Archery
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 165 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Karamu – This buffet restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Bustani – This seafood restaurant overlooks the pool and specialises in Regional cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Does Neptune Village Beach Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Neptune Village Beach Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Village Beach Resort & Spa All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Neptune Village Beach Resort & Spa All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Neptune Village Beach Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Village Beach Resort & Spa All Inclusive?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Neptune Village Beach Resort & Spa All Inclusive and nearby?

Have fun with on-site activities such as windsurfing, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Neptune Village Beach Resort & Spa All Inclusive also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Neptune Village Beach Resort & Spa All Inclusive?

Yes, there are 2 on-site restaurants, featuring al fresco dining, Regional cuisine and pool views.

Does Neptune Village Beach Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Village Beach Resort & Spa All Inclusive like?

Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a short 6-minute walk from Galu Kinondo Beach.

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Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

You will have an amazing time!

Very relaxing, big spacious area and apartments, loads of food.
Thomas, 4-night trip

10/10 Exceptional

The staff was so very friendly and helpful!
Randy, 4-night trip

8/10 Very good

It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
Susan, 4-night trip

10/10 Exceptional

Outstanding

Wonderful staff and excellent facilities!
Douglas, 4-night trip

10/10 Exceptional

Good staff
SAMIRA, 4-night trip

10/10 Exceptional

Workers are lovely
ANNET, 7-night trip

4/10 Fair

Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Michael, 7-night trip

6/10 Good

Not what expected

Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
Kristiina, 2-night trip

8/10 Very good

Karin, 3-night trip

10/10 Exceptional

Hermann Claudius, 1-night trip

10/10 Exceptional

Bjarne, 7-night trip

8/10 Very good

Great food and spa

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Darnis, 4-night trip

8/10 Very good

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
3-night trip

8/10 Very good

Bisschen in die Jahre gekommen, aber top Anlage und der Strand.
Viktoriia, 9-night trip

10/10 Exceptional

Super

Très beau cadre Rien à dire de négatif
felicia, 4-night trip

8/10 Very good

Fantastiskt läge

Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga.
Krister, 17-night trip

8/10 Very good

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
3-night trip

10/10 Exceptional

One of the most beautiful experience in all my life ;-) GREAT!
Ruben, 2-night trip

4/10 Fair

Basic but had a relaxing break

Probably would not go back but was ok. Needs better deco and more efficient bar staff.
7-night trip

8/10 Very good

Very good location, and fairly good accomodation arrangements. The staff was awesome!
Peter, 2-night trip

8/10 Very good

Wonderful stay for couples, families, & groups

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Sophie, 2-night trip

8/10 Very good

très bien situé

très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement

8/10 Very good

nice hotel

pleasing experience, would go back if rate is lower.

6/10 Good

Beach front location

The stay was ok. Hotel staff generally slow to respond but the food was great.

6/10 Good

Underbar utemiljö

Rummens standars var en besvikelse. Buffématen var generellt sett inte bra. För få solstolar och alldeles för lite poolhandukar