Sotetsu Grand Fresa Tokyo - Bay Ariake puts you in a great location, within a 15-minute walk of Tokyo Big Sight and Tokyo Bay. For a bite to eat, guests can visit 創菜Patio, which serves breakfast. Also, Toyosu Market and Tokyo Imperial Palace are within a short drive. Fellow travellers like that it's only a short walk to public transportation: Tokyo Big Sight Station is 5 minutes away and Ariake Station is 8 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
912 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 15
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 2000 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Off-site
Free theme park shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Coffee shop
Room service
Travelling with children
Children stay for free (see details)
Free theme park shuttle
Working away
2 meeting rooms
Conference space (3800 square feet)
Services
24-hour front desk
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Lever door handles
Room amenities
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
創菜Patio – This restaurant only serves breakfast.
バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2090 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs JPY 2000 per day with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute
Frequently asked questions
Does Sotetsu Grand Fresa Tokyo - Bay Ariake offer free cancellation for a full refund?
Yes, Sotetsu Grand Fresa Tokyo - Bay Ariake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Yes. Self-parking costs JPY 2000 per day. Parking spaces may be limited.
What are the check-in and check-out times at Sotetsu Grand Fresa Tokyo - Bay Ariake?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Sotetsu Grand Fresa Tokyo - Bay Ariake?
Yes, 創菜Patio offers Asian cuisine.
Does Sotetsu Grand Fresa Tokyo - Bay Ariake have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sotetsu Grand Fresa Tokyo - Bay Ariake like?
Sotetsu Grand Fresa Tokyo - Bay Ariake is in Koto, a short 5-minute walk from Tokyo Big Sight Station and 13 minutes' walk from Tokyo Big Sight. Travellers say that the hotel is in a great location.
Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 November 2024
Amazing and comfortable stay
Amazing and comfortable stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Dustin
Dustin, 13-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Julija
Julija, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Jared
Jared, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Marita
Marita, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 October 2024
Wynne
Wynne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Riccardo
Riccardo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Not able to shower or bathe in a 4ft bath
There was a hand held shower head in a tiny bath. This made it impossible to shower unless you sat in the bath and held the shower head.
The staff were great and very helpful
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Hotel position was ideal for us - Limousine Bus from Narita stops at the door. This area of Tokyo Bay is green, quiet, & close to trains and the new International Cruise Centre.
The only negative is that we booked a Superior Bay View Double room which is pictured with balcony. The “Superior” means it is on a high floor (18-20). But there is a notice in the room saying that the balconies cannot be used and the balcony door is locked.
The bed area of this room is very small with a 1400cm double bed between the wardrobe and window which has minimal access either side and only a light and very small bedside table on the window side (nothing on the wardrobe side).
There is plenty of storage room and the bed is comfortable, but in future I would book a different room with more space.
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Michael
Michael, 10-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Bee
Bee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Amazing hotel! I will come again next year!
Kian Kher
Kian Kher, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Executive area was very well maintained and the room was amazing for layout. Would have loved to stay longer.
Sebastien
Sebastien, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Nice and not too busy. Pallet Town being closed made it feel peaceful. The room was nice as well.
Faukes
Faukes, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
The staff were very helpful. The perks that came with the hotel were incredible!
Alex
Alex, 6-night family trip
Verified Expedia guest review
8/10 Very good
1 August 2024
We booked a premier room with balcony and the door to the balcony was locked and we were not able to access.
This is covered in the room size, so rhe room was quite a bit smaller.
Nice quiet area. A bit far out if younare wanting to do all of the touristy sights.
Room cleaners did a great job.
Belinda
Belinda, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Great location, service and staff!
Karl
Karl, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 July 2024
Not recommended if you want a good nights sleep
We stayed two nights in this hotel during our holiday to Tokyo with our older teenage children. The hotel is huge and modern. It is in a beautifully clean and modern part of Tokyo and handy for the station. Unfortunately the positives end there for us. The rooms are very small and the bed is more a three quarter bed with a mattress as hard as a brick. Two pillows provided which again were as hard as bricks. We didn’t sleep a wink. The restaurant shut very early and there was only a supermarket for getting drinks and snacks this hotel is clearly set up for minimal human input as everything was self service making it very impersonal. We didn’t like it at all.
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
Zachary
Zachary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
WOW Great location, service & transfers to Disney
the location was amazing! staff was great, and the free transfers to Disneyland were top notch!!!
Gwendolyn
Gwendolyn, 12-night family trip
Verified Hotels.com guest review
2/10 Poor
27 July 2024
Dirty hotel.
Dr. Berthline
Dr. Berthline, 4-night trip
Verified Expedia guest review
8/10 Very good
26 July 2024
Lorty
Lorty, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
One of the best hotels we've stayed at in Tokyo. Rooms are spacious and comfortable. The only downside is the amount of time required to reach central Tokyo, but it's still close to everything in Odaiba and to Disneyland. Great place for families, with family attractions and restaurants nearby.