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ONTO Tonalá Mexico City

4.0 star property
Aparthotel within easy reach of Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ONTO Tonalá Mexico City

City Apartment
Rooftop terrace
Front of property
City Apartment | Living area
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Kitchenette
    Kitchenette
  • Microwave
    Microwave
Main amenities
  • 44 smoke-free apartments
  • Daily housekeeping
  • Rooftop terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The price is NZ$403
includes taxes & fees
2 Dec - 3 Dec

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment

City Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

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UTOPIC Roma Norte by ULIV
Kitchenette
Laundry facilities
Pet-friendly
Free parking
9.6 out of 10, Exceptional, (235)
The price is NZ$271
includes taxes & fees
19 Nov - 20 Nov
UTOPIC Roma Norte by ULIV
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About the area

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • U.S. Embassy - 13 min walk - 1.1 km
  • Reforma 222 - 13 min walk - 1.1 km
  • Paseo de la Reforma - 14 min walk - 1.2 km
  • Angel of Independence Monument - 14 min walk - 1.2 km
  • Monument to the Revolution - 4 min drive - 3.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Mexico City Buenavista Station - 14 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Insurgentes Station - 3 min walk
  • Sevilla Station - 12 min walk
  • Cuauhtemoc Station - 15 min walk

Restaurants

  • ‪Queen's Elite Club - ‬2 min walk
  • ‪Mariscos Playas D’sinaloa - ‬1 min walk
  • ‪Bar Lepanto - ‬2 min walk
  • ‪El Totopo Incorporeichon - ‬1 min walk
  • ‪Loup Bar - Vinos Vivos / Cocina de Temporada - ‬1 min walk

About this property

ONTO Tonalá Mexico City

ONTO Tonalá Mexico City features a rooftop terrace and puts you within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Free perks include WiFi and continental breakfast daily between 7:00 AM and 11:30 AM. Apartments offer nice touches such as premium bedding, rainfall showerheads and espresso makers. Fellow travellers love the helpful staff. Public transportation is only a short walk: Insurgentes Station is 3 minutes and Sevilla Station is 12 minutes.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free Wi-Fi, with a speed of 50+ Mbps

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge (mini)
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Toaster
  • Blender
  • Griddle

Dining

  • Free continental breakfast available daily 7:00 AM–11:30 AM

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Hairdryer
  • Toilet paper
  • Soap
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 55-inch smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Soundproofing
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Communal living room

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district
  • Near a hospital

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 44 rooms
  • 12 floors
  • 1 building
  • Built in 2023

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Policies

Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Does ONTO Tonalá Mexico City offer free cancellation for a full refund?
Yes, ONTO Tonalá Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ONTO Tonalá Mexico City?
Sorry, pets aren't allowed.
Is parking offered on site at ONTO Tonalá Mexico City?
Sorry, there's no on-site parking at ONTO Tonalá Mexico City.
What are the check-in and check-out times at ONTO Tonalá Mexico City?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Does ONTO Tonalá Mexico City have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a microwave, an espresso maker and cookware.
What's the area around ONTO Tonalá Mexico City like?
ONTO Tonalá Mexico City is a short 3-minute walk from Insurgentes Station and 14 minutes' walk from Paseo de la Reforma.

ONTO Tonalá Mexico City Reviews

Reviews

8.0

Very good

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing
No air conditioning.
Renato, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Lara, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent
Joseph, 5-night trip
Verified Expedia guest review

6/10 Good

The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Eric, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Eugene, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Emma, 3-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 5-night trip
Verified Expedia guest review

8/10 Very good

Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect apartment hotel to fall in love with CDMX
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Leonardo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
David, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful Hotel - needs A/C
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Katie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff and beautiful property. Will definitely be back
Philip, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great base to explore and very friendly staff
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
David, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Verified Expedia guest review

6/10 Good

The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Daniel, 5-night romance trip
Verified Expedia guest review

6/10 Good

Good looking property, terrible infrastructure.
This building is new and great looking but the infrastructure is terrible. Water heater only works for 5 minutes. There is not air conditioning. No heating no cooling, which makes your sleep miserable. There are very loud clubs around the property. Electrical power blows up if you use the power outlet when the water heater is working, which then the handyman has to change the wires and fuses.(see my picture after we used the blowdryer)
Ali, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
hollie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

New boutique hotel
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
Edwardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super clean and accommodating. The area is full of dining options.
Verified Expedia guest review

10/10 Exceptional

Perfect stay
Leah, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Terminación y decoración impecable! Excelente servicio de personal! Centrico y de facil acceso a toda la ciudad
Vanessa, 4-night romance trip
Verified Expedia guest review

6/10 Good

Olga Lidia, 3-night trip
Verified Expedia guest review