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DoubleTree by Hilton Cluj – City Plaza

5.0 star property
Luxury hotel in Old Town Cluj-Napoca with spa and indoor pool

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DoubleTree by Hilton Cluj – City Plaza

Photo gallery for DoubleTree by Hilton Cluj – City Plaza

Exterior
Indoor pool, pool loungers
Exterior
Deluxe Room, 1 King Bed, Non Smoking
Breakfast, lunch and dinner served

Overview of DoubleTree by Hilton Cluj – City Plaza

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
Str. Sindicatelor 9-13, Cluj-Napoca, 400029
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

  • 53 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval)

  • 71 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

About this area

What's nearby

  • In Old Town Cluj-Napoca

Getting around

  • Cluj-Napoca (CLJ) - 21 min drive
  • Cluj-Napoca Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • eggcetera - 6 min walk
  • ZAMA - 5 min walk
  • Samsara Foodhouse - 3 min walk
  • Baracca - 6 min walk
  • Tokyo Japanese Restaurant - 11 min walk
Map

About this property

DoubleTree by Hilton Cluj – City Plaza

DoubleTree by Hilton Cluj – City Plaza offers an airport shuttle (available 24 hours) for RON 195 per person one-way. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and Marco Polo Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (RON 80 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Salute per Aqua has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Marco Polo Restaurant – This restaurant serves breakfast, lunch and dinner.
Syndicate Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 0.5 per cent destination fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately RON 89.00 per person
  • Airport shuttle service is offered for an extra charge of RON 195 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for RON 175 per night
  • Airport shuttle service for children costs RON 195 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of RON 250 per accommodation, per stay, plus a one-off cleaning fee of RON 250

Parking

  • Self-parking costs RON 80 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.

Also known as

City Plaza Cluj-napoca
City Plaza Hotel Cluj-napoca
DoubleTree Hilton Hotel Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza
DoubleTree by Hilton Hotel Cluj – City Plaza
DoubleTree by Hilton Hotel Cluj City Plaza
DoubleTree by Hilton Cluj – City Plaza Hotel
DoubleTree by Hilton Cluj – City Plaza Cluj-Napoca
DoubleTree by Hilton Cluj – City Plaza Hotel Cluj-Napoca

Frequently asked questions

Does DoubleTree by Hilton Cluj – City Plaza offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Cluj – City Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Cluj – City Plaza?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Cluj – City Plaza?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Cluj – City Plaza?
Yes, cats and dogs are welcome. There's a charge of RON 250 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Cluj – City Plaza?
Yes. Self-parking costs RON 80 per day. Parking spaces may be limited.
Is an airport shuttle service offered by DoubleTree by Hilton Cluj – City Plaza?
Yes, an airport shuttle is available. The charge is RON 195 per person one-way.
What are the check-in and check-out times at DoubleTree by Hilton Cluj – City Plaza?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at DoubleTree by Hilton Cluj – City Plaza?
No, this hotel doesn't have a casino, but Casino Parcul Central (8-min walk) and Gold Casino (8-min walk) are both nearby.
What is there to do at DoubleTree by Hilton Cluj – City Plaza and nearby?
DoubleTree by Hilton Cluj – City Plaza has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near DoubleTree by Hilton Cluj – City Plaza?
Yes, there's an on-site restaurant, Marco Polo Restaurant.
What's the area around DoubleTree by Hilton Cluj – City Plaza like?
DoubleTree by Hilton Cluj – City Plaza is in Old Town Cluj-Napoca, a short 4-minute walk from University of Medicine and Pharmacy Cluj-Napoca and 6 minutes' walk from Babes-Bolyai University.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hidden pearl of a hotel
We had an excellent time in Cluj! The hotel is superb! I highly recommend
Claudia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great spot in Cluj, close to everything, Hilton level
Diana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Sara, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
Alejandro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.
Marta, 1-night family trip
Verified Orbitz guest review

4/10 Fair

Don’t let name fool you
Pillows like concrete sacks, breakfast was less than desirable, no coffee outside open hours of restaurant For the price, it was a let down, the manager must be on vacation, I had no blow dryer in room, I left a day early as I needed to find a place to sleep, was charged the last day as well, $172 per night in Romania is a lot, the Golden Rose was nicer @ 79$
David, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

attila, 1-night trip